Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Carretera a Punta Sam SM006 MZA 002 LOTE 07-08, ZONA COSTERA ZONA CONTINENTAL
7.7
308 reviews

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This property has been featured in "42 5 Star Resorts In Cancun ".

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Room Types Available

Junior Suite
  • Max 4 Adults
    •

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    Children up to and including 1 year old can stay for free.Children up to and including 1 year old can stay for free. Children from 2 years old to 12 years old can stay for 50% of the adult rate per child per night.

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    Junior Suite Swim Out
  • Max 4 Adults
    •
  • 1 Photo available
    •

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    The pool with a view is a top feature of this double room. The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower.

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    Entourage Suite
  • Max 3 Adults
    •

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    The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

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    Directors Suite One Bedroom
  • Max 3 Adults
    •

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    This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a terrace, this suite also offers air conditioning, a minibar and a flat-screen TV. The unit offers 2 beds.

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    STAR Class Junior Suite
  • Max 4 Adults
    •

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    The spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. Boasting a terrace, this double room also features a safe deposit box and a flat-screen TV. The unit offers 3 beds.

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    STAR Class Junior Suite Ocean View
  • Max 4 Adults
    •

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    The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. This double room features a safe deposit box, a flat-screen TV and a terrace. The unit offers 3 beds.

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    STAR Class Junior Suite Swim Out
  • Max 4 Adults
    •
  • 1 Photo available
    •

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    View Deal
    Guests will have a special experience as this double room provides a pool with a view. The spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower.

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    STAR Class Entourage Suite
  • Max 3 Adults
    •

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    View Deal
    The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

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    STAR Class Directors Suite One bedroom
  • Max 3 Adults
    •

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    View Deal
    This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. This suite has air conditioning, a minibar, a flat-screen TV and a terrace. The unit has 2 beds.

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    STAR Class Directors Suite One Bedroom Swim Out
  • Max 3 Adults
    •

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    View Deal
    The pool with a view is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. This suite has air conditioning, a minibar, a flat-screen TV and a terrace. The unit has 2 beds.

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    Directors Suite Two Bedroom
  • Max 6 Adults
    •

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    The spacious family room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The unit offers 4 beds.

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    STAR Class Directors Suite Two Bedroom
  • Max 6 Adults
    •

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    The spacious family room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. Featuring a terrace, this family room also offers executive lounge access, a safe deposit box and a flat-screen TV. The unit has 4 beds.

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    STAR Class Producers Two Bedrooms Suite
  • Max 6 Adults
    •

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    This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. This suite has air conditioning, a minibar, a flat-screen TV and a terrace. The unit has 4 beds.

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    STAR Class Producers Three Bedroom Suite
  • Max 10 Adults
    •

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    This spacious suite is comprised of 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and a shower. Featuring a terrace, this suite also offers air conditioning, a minibar and a flat-screen TV. The unit offers 5 beds.

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    STAR Class Producers Two Bedroom Suite Swim Out
  • Max 6 Adults
    •

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    View Deal
    The pool with a view is the standout feature of this suite. This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. Boasting a terrace, this suite also features air conditioning, a minibar and a flat-screen TV. The unit has 4 beds.

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    Junior Suite Ocean View
  • Max 4 Adults
    •

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    The unit has 3 beds.

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    View All Rooms

    About This Property

    Set in Cancún and with Cancun Bus Station reachable within 9 km, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers express check-in and check-out, non-smoking rooms, a gard (Read More)en, free WiFi and a bar. Boasting room service, this property also provides guests with 11 restaurants. The resort has an outdoor swimming pool, fitness centre, evening entertainment and a 24-hour front desk. All guest rooms in the resort are fitted with a flat-screen TV. At Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort all rooms have air conditioning and a private bathroom. A buffet breakfast is available every morning at the accommodation. Cancun Government Palace is 10 km from Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, while Beto Avila Stadium is 11 km from the property. The nearest airport is Cancún International Airport, 28 km from the resort.

    Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort is featured in

    Guest Ratings For This Property

    7.7
    Based on 308 Reviews
    100% verified reviews

    Comfort

    8.33

    Cleanliness

    8.42

    Value For Money

    7.49

    Facilities

    8.39

    Guest Reviews

    Andres
    family with young children
    4.0
    Disappointing
    It was ok but not memorable
    Amenities and night shows
    Food was low quality Low to no access to restaurants. Only star class members could make reservations

    Published on 01 Dec 2023

    Raul
    family with young children
    10.0
    Exceptional
    Excelent
    So many amenities for kids
    None

    Published on 08 Nov 2023

    Gray
    family with young children
    7.0
    Good
    Fun
    Friendly staff
    Staff was a bit slow to check in no accommodation beyond reservation

    Published on 03 Nov 2023

    Amila
    group
    2.0
    Very poor
    I will never visit this resort again.
    I loved my butler, he was super helpful and tried to help me with all of the terrible service.
    My room was dirty when I arrived, half of my light switches did not work, my blankets stayed wet because the rooms do not keep the moisture out. Also my Children had to wait several hours for water delivery. The rooms were not cleaned daily.

    Published on 13 Oct 2023

    Nicola
    group
    8.0
    Very good
    Fantastic overall
    Loads of stuff going on and great choice of food & drinks
    Maintenance isnt 5 star in some areas

    Published on 24 Sep 2023

    Desmaratte
    young couple
    10.0
    Exceptional
    A fun, positive, eventful trip that will holds special memories to last a lifetime!
    Loved the property, atmosphere, activities and people! 10/10 would stay here again. They were welcoming, helpful, fun and the trip was just what my partner and I needed.
    Everything was exceptional!

    Published on 13 Sep 2023

    Latarsha
    family with young children
    8.0
    Very good
    Nice place to visit with family
    Property was exciting and had many amenities
    Air conditioning in room Would shut off at a certain time at night which made it difficult to sleep in the humid

    Published on 05 Sep 2023

    Omar
    young couple
    8.0
    Very good
    it is good
    the staff, cleanliness, and the food
    there is line up for everything e.g. line up to get into cafeteria line up to get into a restaurant line up to get a drink from a bar because there no enough bars ,restaurants nor cafeterias

    Published on 02 Aug 2023

    Tuccoa
    family with young children
    8.0
    Very good
    Very good
    the food was horrible. service was poor.

    Published on 21 Jun 2023

    Tamia
    with friends
    10.0
    Exceptional
    PHabulous Place for a Weekend Girl's Trip!
    The amenities were captivating, and the food was delicious,
    There wasn't transportation on the resort, such as a golf cart, from the spa to the massage area on the beach. Therefore, we had to walk in our robes across the resort to get our massage therapists.

    Published on 10 May 2023

    Location & Nearby Places

    Costa Mujeres (9.2 Km from city center)

    Carretera a Punta Sam SM006 MZA 002 LOTE 07-08, ZONA COSTERA ZONA CONTINENTAL

    5 Nearby Attractions

    Chichen Itza

    6.5 km

    Isla Mujeres

    8.9 km

    Playa Tortugas

    9.4 km

    El Rey Ruins

    19.1 km

    Playa Delfines

    19.2 km

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    Top Facilities

    parking

    bar

    wifi

    pool

    See All Facilities

    All Facilities for Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

    Category Facilities
    Activities Beach.
    Cleanliness & disinfecting Hand sanitiser.
    Others bar, pool, parking, wifi.
    Miscellaneous Family rooms, Non-smoking rooms, Non-smoking throughout.
    Bathroom Private bathroom, Toilet paper, Bath, Shower.
    Room Amenities Sofa bed, Air conditioning, Seating Area, Safety deposit box, Private pool.
    Food & Drink Restaurant, Minibar, Coffee machine, Kid meals, Dining area, Room service.
    Safety & security Smoke alarms, 24-hour security.
    Cleaning services Daily housekeeping.
    Media & Technology TV, Flat-screen TV, Telephone.
    Services & Extras Alarm clock, Wake-up service, Executive lounge access.
    Common areas Garden.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Tour desk.
    Physical distancing Single-room air conditioning for guest accommodation.
    Entertainment and family services Evening entertainment, Kids' outdoor play equipment, Kids' club, Indoor play area, Entertainment staff.
    Pool and wellness Massage, Beachfront, Beauty Services, Manicure, Personal trainer, Back massage, Hair colouring, Spa lounge/relaxation area, Waxing services, Hair treatments, Foot massage, Hair cut, Make up services, Fitness centre, Fitness classes, Neck massage, Fitness, Facial treatments, Spa facilities, Pedicure, Spa and wellness centre, Full body massage, Massage chair, Hand massage, Sun loungers or beach chairs.
    Transport Car hire.
    Outdoor & View Terrace, View, Balcony.
    Shops Minimarket on site.

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