GR Solaris Caribe All Inclusive, Cancun

This property has been featured in "42 5 Star Resorts In Cancun ".

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Room Types Available

Deluxe Room with Lagoon View

Max 4 Adults

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Offers a view of the Nichupte lagoon.1 king size bed or two beds subject to availability at check in. Contact the hotel if you have any request.

Deluxe Double Room with Sea View

Max 4 Adults

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1 king size bed or two beds subject to availability at check in. Contact the hotel if you have any request.

Deluxe Room

Max 4 Adults

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The quadruple room features air conditioning, a minibar, a tea and coffee maker, as well as a flat-screen TV.

About This Property

Featuring Mediterranean architecture, this luxury resort is a 15-minute drive from Cancun Airport. It offers oceanfront hot tubs and private beach access, while spacious rooms have views and 32-inch (Read More)flat-screen TVs.Guest rooms at the GR Solaris Caribe All Inclusive Resort include satellite TV. Each is furnished with a minibar, coffee facilities.Many dining options are available at the resort. Italian, Asian and Mexican cuisine is available and Caf Solaris offers a breakfast buffet. Room service available with a fee of $5 USD.All-Inclusive GR Caribe Deluxe boasts a well equipped gym.Downtown Cancun is 20 minutes from the resort. GR Solaris Caribe All Inclusive is 15 minutes from the main shopping malls.

GR Solaris Caribe All Inclusive is featured in

Guest Ratings For This Property

7.8

Based on 381 Reviews

100% verified reviews

Comfort

8.51

Cleanliness

8.39

Value For Money

7.72

Facilities

7.8

Guest Reviews

Deborah

family with young children

9.0

Superb

Easy and comfortable, pretty and tidy, away from the chaos of the hotel strip, welcoming setting.

Property was clean and comfortable. Pool area was pretty with hot tubs toward the beach. Pretty courtyards. Rooms were tidy and comfortable. Breakfast was great. Easy to grab chaises on the beach or at the pool. Staff on the grounds and in the halls and hotel were super friendly and service-oriented. Not overly busy. Very fun new years party with dancing, music, blended drinks, and champagne

Hard to make dinner reservations. Wifi is poor. Concierge did try to up-sell us on outings and activities. 24-hr room service was limited menu and not super good.

Published on 03 Jan 2024

Husam

with friends

10.0

Exceptional

Everything

Published on 25 Dec 2023

Tayla

young couple

7.0

Good

Plenty of activities to enjoy in a great part of Cancun with limited vegetarian options.

Beautiful location. Well-maintained pool and entertainment areas. Helpful staff. Plenty of activities. Ample food and drinks available.

We had no working wi-fi in our room so we had to sit outside in the hall or in the public areas to connect. When I booked the hotel I requested a large double bed with a lagoon view and added notified that this was our honeymoon. When we arrived we found we were provided with two single beds and if we wanted a large bed the only option was a downgraded room with obstructed view. There was nothing special added to our hotel stay even though the booking had requested we added this information for consideration. Also, the food options were severely lacking for vegetarians/vegans/ or other dietary requirements. We chose to dine at Marco Polo one evening and the only option we could eat that was vegetarian was the fish dish with no fish but requested that the chef be allowed creative license if there was anything better they could provide us, but it was exactly the remaining vegetables with a sauce on top.

(Read More)

Published on 12 Dec 2023

Hector

young couple

7.0

Good

"Re-used Plastic Glasses Horror Movie"

Bogavante Restaurant our favorite! Burgers and fries at the Snack Bar "best burgers in town".

Worst plastic glasses ever and then they are re-used "HORRIBLE".

Published on 11 Dec 2023

Susen

family with young children

8.0

Very good

Great location, good food, nice entertainment

The room was lovely and big. We had a nice view of the ocean. It was very clean.

The reception staff was hit and miss. One day I got excellent customer service the next was not the greatest, I suspect sue to lack of English. But still left satisfied.

Published on 28 Nov 2023

Vivian

family with young children

4.0

Disappointing

Experience ruined by management staff

It was a beautiful hotel. It was very clean and well maintained. The staff as far as cleaning, food service, etc were all wonderful.

Did not have Wi-Fi until the 3rd day. Did not have working phone until 2nd day. Because of this issue, we decided to add international phone service to our phone because I was getting married and needed to speak to providers, finisn plans,.etc. We were trying to avoid that expense but had no choice. When I made the call I was not told I would be charged for it, until after I was done. I told them it was a ridiculous charge after all the issues I had been having thus far. I never spoke with supervisor directly even after asking multiple times, but was told by the receptionist that she would speak with supervisor and not to worry. My messages went unanswered however. Checkout day at 0500, nothing was resolved. Receptionist at night knew nothing about my issue. Called supervisor Estefania who could only offer me 50% off which came out to be almost 600 pesos. Since we needed to get to airport I told the receptionist that it was fine, I had no choice at this point. Our toilet also would not flush, we experienced issues with it also for 3 days. Other guests were complaining about the elevator which was not working. This did not affect us personally because we had a beach view room. The food was mediocre at best.

(Read More)

Published on 26 Nov 2023

Nataly

family with young children

1.0

Bad

Scammers

DO NOT STAY AT THIS HOTEL The food is good, the majority of the staff is very kind, they have daily activities in the pool and at night. Save yourself and your time in this hotel. After you do the check in they will tell you that they have some gifts for you. But the gifts are for you to accept a 1 to 4 hour speech of one of the sales agents selling their hotel membership. If you say no they will continue to offer you many memberships options until you agree. They make you sign some papers saying that if you cancel you are not able to get a refund but when you sign the contract it says that you cancel after 5 days. I requested the cancelation and they said that since it was a 3 year membership they will not refund my credit card payment. Please be careful with these people. Search online about the Royal Solaris membership scam. The sales agents are always at the lobby and they will hunt you down every time you pass thru the lobby. It is really stressful that you want to relax at a hotel but they are chasing you. DO NOT STAY AT THIS HOTEL

(Read More)

The sink had water stagnating and the tv was not working and was making some weird noises. Save yourself and your time in this hotel. After you do the check in they will tell you that they have some gifts for you. But the gifts are for you to accept a 1 to 4 hour speech of one of the sales agents selling their hotel membership. If you say no they will continue to offer you many memberships options until you agree. They make you sign some papers saying that if you cancel you are not able to get a refund but when you sign the contract it says that you cancel after 5 days. The sales agents are always at the lobby and they will hunt you down every time you pass thru the lobby. It is really stressful that you want to relax at a hotel but they are chasing you. DO NOT STAY AT THIS HOTEL

(Read More)

Published on 12 Nov 2023