Resort

Paradisus Cancun All Inclusive

Kukulcan Boulevard Km 16.5
8.1
(376 reviews)

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This property has been featured in "50 Resorts In Cancun ".

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Junior Suite Sunset View

  • Max 3 Adults
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    This spacious junior suite features designer furniture, a private terrace with views of the Nichupt� Lagoon. Plus luxury amenities are available.

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    Junior Suite with Ocean View

  • Max 3 Adults
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    This suite features a king-size bed, a balcony, a minibar and a bathroom.

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    The Reserve Junior Suite Sunset View Adults Only

  • Max 3 Adults
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    This suite features a tea/coffee maker, cable TV and air conditioning. Suite for adults aged 18+.

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    The Reserve Adults Only Junior Suite ? Ocean View

  • Max 3 Adults
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    This suite is decorated with detailed finishes and offers all-inclusive services such as a personal butler. With a private terrace overlooking the lagoon and lush gardens, it features luxury amenities.Suite for adults aged 18+. The Reserve goes beyond anything you've ever known to offer exceptional experiences overlooking the Caribbean Sea.

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    The Reserve Suite Sunset View Adults Only

  • Max 3 Adults
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    This suite features a cable TV, air conditioning, a minibar, a terrace with sea views and a bathroom. Suite for adults aged 18+.

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    The Reserve Adults Only Suite ? Ocean View

  • Max 3 Adults
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    Featuring sea views from its terrace, this suite offers air conditioning, a minibar and a bathroom. Suite for adults aged 18+.

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    The Reserve Master Suite Sunset View Adults Only

  • Max 3 Adults
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    This suite has a bathrobe, air conditioning and tea/coffee maker.Suite for adults aged 18+. The Reserve goes beyond anything you've ever known to offer exceptional experiences overlooking the Caribbean Sea.

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    The Reserve Adults Only Master Suite ? Ocean View

  • Max 3 Adults
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    This suite features air conditioning, minibar and cable TV.Suite for adults aged 18+. The Reserve goes beyond anything you've ever known to offer exceptional experiences overlooking the Caribbean Sea.

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    Junior Suite Grand Ocean View

  • Max 3 Adults
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    With a private terrace and lagoon and gardens views, this suite has a flat-screen TV, air conditioning and minibar.

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    Premium Junior Suite Sunset View

  • Max 3 Adults
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    The spacious double room provides air conditioning, a minibar, a terrace with lake views as well as a private bathroom featuring a shower.

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    Premium Master Suite Sunset View

  • Max 3 Adults
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    The spacious double room provides air conditioning, a minibar, a terrace with lake views as well as a private bathroom featuring a shower.

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    Premium Two Bedroom - Master Suite

  • Max 3 Adults
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    The spacious double room provides air conditioning, a minibar, a terrace with lake views as well as a private bathroom featuring a shower.

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    Premium Suite Sunset View

  • Max 3 Adults
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    The spacious double room offers air conditioning, a minibar, a terrace with lake views as well as a private bathroom boasting a shower.

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    Family Concierge Junior Suite Ocean View

  • Max 3 Adults
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    This double room features a minibar, bathrobe and a private terrace.

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    Family Concierge Master Suite Ocean View

  • Max 3 Adults
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    This suite features air conditioning, flat-screen TV and bathrobe.

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    All Facilities for Paradisus Cancun All Inclusive

    Category Facilities
    Activities Water sport facilities on site, Beach, Tennis court, Snorkelling, Golf course (within 3 km), Diving.
    Business facilities Meeting/banquet facilities, Business centre.
    Others bar, pool, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Bathroom Private bathroom, Free toiletries, Toilet paper, Hairdryer, Sauna, Bath, Shower, Bathrobe.
    Room Amenities Air conditioning, Shallow end, Seating Area, Iron, Safety deposit box, Ironing facilities, Heating.
    Food & Drink Restaurant, Grocery deliveries, Minibar, Kid-friendly buffet, Coffee machine, Outdoor furniture, Room service, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, Security alarm, 24-hour security, Fire extinguishers.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Key access.
    Media & Technology Cable channels, TV, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Common areas Garden.
    Reception services Concierge service, ATM/cash machine on site, 24-hour front desk, Invoice provided, Tour desk, Luggage storage, Currency exchange.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Mobile app for room service.
    Entertainment and family services Kids' club, Nightclub/DJ, Children's playground, Indoor play area, Entertainment staff, Babysitting/child services.
    Pool and wellness Sun umbrellas, Massage, Beachfront, Beauty Services, Spa/wellness packages, Personal trainer, Spa lounge/relaxation area, Fitness/spa locker rooms, Fitness centre, Fitness classes, Fitness, Spa facilities, Spa and wellness centre, Sun loungers or beach chairs.
    Transport Car hire, Shuttle service (additional charge), Shuttle service.
    Outdoor & View Terrace, View, Lake view, Sea view.
    Shops Minimarket on site.

    Location & Nearby Places

    Zona Hotelera (11.9 Km from city center)

    Kukulcan Boulevard Km 16.5

    5 Nearby Attractions

    Playa Delfines

    2.7 km

    El Rey Ruins

    2.7 km

    Playa Tortugas

    7.4 km

    Chichen Itza

    11.2 km

    Isla Mujeres

    11.2 km

    About This Property

    Offering bright, modern rooms with a private terrace overlooking the Caribbean Sea or Nichupté Lagoon, this beachfront resort is 25 minutes drive from Cancún International Airport. Fine restaurants and nightlife are featured. Rooms at the Paradisus Cancun All Inclusive provide spacious windows and a rain-style shower. A 50-inch flat-screen cable TV, minibar and air conditioning are included. Guests have access to YHI Spa, offering a variety of traditional therapies. The Paradisus Cancun All Inclusive offers 17 restaurants and bars including the poolside Fahrenheit and the elegant Sal Steak Cave. The Paradisus Cancun All Inclusive is less than 11 km from Ventura Park and 30-minutes' drive from downtown Cancun.

    Guest Ratings For This Property

    8.1
    Based on 376 Reviews
    100% verified reviews

    Comfort

    8.6

    Cleanliness

    8.66

    Value For Money

    7.7

    Facilities

    8.42

    Guest Reviews

    Gabriela
    review category business travellers
    8.0
    Very good
    Good food and good service from staff
    Food is preety good.
    too much time to get my invoice, like 1 week after my stay.

    Published on 25 Nov 2023

    Michael
    young couple
    8.0
    Very good
    It was okay, but we may try something different
    Variety
    Restaurants were hard to find Elevators were confusing Staff didnt seem to lnow much about where restaurants were Restaurants would close without notice

    Published on 06 Nov 2023

    Precious
    family with young children
    1.0
    Bad
    Bad
    N/A
    The resort is old and under renovation. The AC units in the rooms were not affective, they lost power and water from 7am-6pm an entire day, we couldn't use the bathrooms at all. The place was beautiful at some spots but as you got closer it started falling apart.

    Published on 27 Sep 2023

    Sochneva
    family with young children
    10.0
    Exceptional
    Exceptional
    Diversity of food Availability of coffee and snacks any time Service Tortoices on the beach Perfect sea and beach Pool Child room and activities for children Special thank you to manager Jose
    Golf

    Published on 15 Sep 2023

    Dolores
    family with young children
    6.0
    Pleasant
    At the wnd end of the day we enjoyed our stay at Paradisus Cancun all inclusive.
    Honest review here. The facility is beautiful with all the plants in the hotel. The food was average. There was only one restaurant open during the lunch hours of 11:30-1:00-you could order food by the pool. The beach is beautiful and well kept with security walking around the premises which made us feel safe at all times and kept locals from selling to you on the beach. Our room was clean, but decor was not what you see on the pictures they advertise and NEED to be updated. Our last day there we noticed a lot of water leaking from the ceiling in our bathroom. It must have been due to the storms that occurred during the night. Big plus was the Airconditioning in our room was great, because everywhere else in the hotel seemed very warm. Some restaurants were hot, others were not. The staff is excellent and very friendly.
    The inner hotel is very hot and it was hard to sit and enjoy the nightly entertainment. Our room was very dated and needs to be updated as were all the rooms in our party of 9

    Published on 01 Sep 2023

    Roberto
    young couple
    7.0
    Good
    Good
    The employee service
    High temperature in the interior of the hotel. No ventilation. The hotel needs a system for temperature control in the lobby and common areas.

    Published on 30 Jul 2023

    Fralin
    young couple
    9.0
    Superb
    My stay was very relaxing and enjoyable.
    The design
    The location

    Published on 24 Jul 2023

    Dean
    family with young children
    10.0
    Exceptional
    Exceptional
    The perfect luxury family vacation spot in Cancun! The staff was friendly, accommodating and welcoming. We enjoyed all the great food sections in every restaurant, and the pool and oceanfront was the perfect way to spend a leisurely afternoon. We will definitely be back for another stay at Paradisus!

    Published on 12 Jul 2023

    Marilyn
    young couple
    8.0
    Very good
    Mr Aaron Ruiz, was truthful and Honest why our room we reserved was not available . We think He is a Amazing Manager and
    The Beach.The Reserve Section, the Supervisor Mr Aaron Ruiz, made us stay, and Made Our Stay, his care for our Vacation made it a Vacation.
    The Buffet needed more Variety and The cooking was not adequate for pasta and Vegetables. they would over cook the Meat and Burn it.

    Published on 07 Jul 2023

    Olga
    family with young children
    8.0
    Very good
    Good but not exceptional
    The room was clean, the staff was pleasant and there were always enough staff around to ask any questions. Food options abundant although not always open or available. Breakfast is pretty much limited to buffet but its very varied and flavors are good, sometimes line was huge.
    All inclusive sit down restaurants had ok food but somewhat of a limited menu, I guess so that you went to paid restaurants. Didnt get to try many because they were closed at the times I went. I eat early lunch and dinner, not a late dinner, so perhaps my fault. Its sad to say but I found myself enjoying the buffet more than sit down restaurant as I found it offered more options. The pasta restaurant was by reservation, but they never answered the phone to make one. Room service is included and prompt and pleasant but limited menu as well Now when it comes to the pool, it can use some facelift and maintenance. Seating is limited and guests take the chairs and out their belongings on them and leave for hours, so no one can use them, even if the pool is empty, it forces you almost to rent the poolside beds at over $200. To get pool towels, its only at once place and its quite a walk. Its a resort, youd expect pools to be heated, and also to close a bit late, none of which happen here. The kids club closes at 9:45 so nothing for them to do at night either No organized activities for kids during the day, so ok for bigger kids perhaps teens but not a kid Resort overall Is it gorgeous yes, do I have anything negative to say, no But the place Can use a facelift, maintenance is lacking in small things and overall there are so many resorts that coming back would not be my goal in Cancun. I went for my sons birthday mentioned it at check in and in the reservation and not even a balloon for him, it was Cielo Lindo restaurant that sang Happy Birthday to him during dinner in our last night there. Our room had a couch that was dripping wet and they brought us towels to sit on upon arrival, we werent even offered a room change. That room had a shower curtain that was too short so the bathroom got soaked every time. Like I said its all in the details. We did tip staff every meal, and the housekeeping staff daily and upon departure as they were all great

    Published on 30 Jun 2023

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