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Royal UNO - All Inclusive Resort & Spa

Zona Hotelera (0 kms from )

Ranked 25 out of 50

8.7
(360 reviews)

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About Royal UNO - All Inclusive Resort & Spa

Located on a white-sand beach with views of the Caribbean Sea and Nichupte Lagoon, Royal Uno is a family-friendly, all-inclusive resort in Cancun. The resort offers a wide variety of upscale amenities and exciting activities, including a large pool area, fitness centre, salon and spa, children's playground, restaurants, tennis courts, spa, and marina for water sports. Guests can also enjoy water aerobics, arts and crafts, sports, live music and DJ nights.

Top Facilities

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Premium King Room with Ocean View

  • Max 3 Adults
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    The spacious triple room provides air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a TV with cable channels. The unit offers 1 bed.

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    Premium King Suite with Two Murphy Beds and Ocean View

  • Max 4 Adults
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    The spacious air-conditioned suite features a TV with cable channels, a minibar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

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    Enclave Beachfront King Room with Terrace

  • Max 3 Adults
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    The spacious triple room provides air conditioning, a tea and coffee maker and a balcony. The unit offers 1 bed.

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    Enclave Beachfront King Room with Two Murphy Beds

  • Max 4 Adults
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    The spacious quadruple room features air conditioning, a tea and coffee maker and a balcony. The unit has 1 bed.

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    Enclave Beachfront Suite with One King and Two Murphy Beds

  • Max 4 Adults
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    The spacious suite offers air conditioning, a tea and coffee maker and a balcony. The unit has 1 bed.

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    Enclave Beachfront King Room with Two Murphy Beds

  • Max 4 Adults
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    The spacious quadruple room offers air conditioning, a tea and coffee maker and a balcony. The unit offers 1 bed.

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    King Suite with Two Murphy Beds and Pool - Patio

  • Max 4 Adults
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    The spacious suite provides air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a TV with cable channels. The unit offers 1 bed.

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    King Suite with Two Murphy Beds and Roll-In Shower - Ocean View

  • Max 4 Adults
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    The spacious suite provides air conditioning, a minibar, a tea and coffee maker, a safe deposit box and a TV with cable channels.

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    Enclave Honeymoon King Suite

  • Max 2 Adults
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    The spacious air-conditioned suite provides a TV with cable channels, a minibar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

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    Honeymoon King Suite

  • Max 2 Adults
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    The spacious suite features air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a TV with cable channels.

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    Queen Room with Two Queen Beds and Ocean View

  • Max 4 Adults
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    The spacious quadruple room offers air conditioning, a minibar, a tea and coffee maker, a safe deposit box and a TV with cable channels. The unit has 2 beds.

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    Premium Queen Room with Two Queen Beds and Ocean View

  • Max 4 Adults
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    The spacious air-conditioned quadruple room offers a TV with cable channels, a minibar, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

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    Enclave Beachfront Queen Room with Two Queen Beds and Balcony

  • Max 4 Adults
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    The spacious quadruple room provides air conditioning, a tea and coffee maker and a balcony. The unit offers 2 beds.

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    Enclave Beachfront Queen Room with Two Queen Beds and Terrace

  • Max 4 Adults
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    The spacious quadruple room offers air conditioning, a tea and coffee maker and a balcony. The unit has 2 beds.

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    Enclave Beachfront Queen Room with Two Queen Beds - Ground Floor

  • Max 4 Adults
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    The quadruple room provides air conditioning and a tea and coffee maker. The unit offers 2 beds.

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    Queen Room with Two Queen Beds Pool - Patio

  • Max 4 Adults
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    The spacious air-conditioned quadruple room offers a TV with cable channels, a minibar, a tea and coffee maker and a safe deposit box. The unit has 2 beds.

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    Room with Ocean View - Mobility Accessible

  • Max 4 Adults
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    The spacious air-conditioned quadruple room provides a TV with cable channels, a minibar, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

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    King Room with Resort View

  • Max 3 Adults
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    The triple room offers air conditioning, a tea and coffee maker and a balcony. The unit has 1 bed.

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    Queen Room with Two Queen Beds and Resort View

  • Max 4 Adults
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    The quadruple room offers air conditioning, a tea and coffee maker and a balcony. The unit has 2 beds.

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    Location & Nearby Places

    Zona Hotelera (12.7 Km from city center)

    Kukulcan Boulevard Km 17 Lote 50 Zona Hotelera

    5 Nearby Attractions

    Playa Delfines

    1.3 km

    El Rey Ruins

    1.3 km

    Playa Tortugas

    8.6 km

    Isla Mujeres

    12.0 km

    Chichen Itza

    12.3 km

    All Facilities for Hilton Cancun Mar Caribe All-Inclusive Resort

    Category Facilities
    Activities Beach, Water park.
    Miscellaneous Family rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities.
    Bathroom Free toiletries, Hairdryer, Sauna, Bathrobe.
    Room Amenities Air conditioning, Shallow end, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating.
    Food & Drink Snack bar, Restaurant, Minibar, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security 24-hour security.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Daily housekeeping.
    Media & Technology Cable channels, TV, Radio, Laptop safe, Telephone.
    Services & Extras Alarm clock.
    Common areas Sun terrace, Games room, Garden.
    Reception services Concierge service, Valet parking, 24-hour front desk, Tour desk.
    General Parking, Private parking, Pets allowed, Free parking, Parking on site, WiFi available in all areas.
    Entertainment and family services Evening entertainment, Kids' club, Children's playground, Board games/puzzles, Entertainment staff.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Steam room, Massage, Kids' pool, Beachfront, Beauty Services, Indoor pool (all year), Outdoor pool, Spa lounge/relaxation area, Swimming pool, Swimming Pool, Fitness centre, Fitness, Spa facilities, Spa and wellness centre, Indoor pool, Sun loungers or beach chairs.
    Outdoor & View Terrace, Balcony.
    Shops Barber/beauty shop, Minimarket on site.

    Guest Ratings For This Property

    8.7
    Based on 360 Reviews
    100% verified reviews

    Comfort

    9.22

    Cleanliness

    9.2

    Value For Money

    8.33

    Facilities

    9.13

    Guest Reviews

    Miguel
    family with young children
    10.0
    Exceptional
    Exceptional
    It all!
    No saving/offer for 7days, 5 pax...

    Published on 01 Jan 2024

    Ebrahim
    family with young children
    9.0
    Superb
    Great location, wonderful beaches and good value
    Amazing beach, great pools, good entertainment team including Adrian, Arthur, Bruno and many others, good food and drinks
    Food could have been better

    Published on 31 Dec 2023

    Yalin
    family with young children
    9.0
    Superb
    Overall its pretty good
    Clean, friendly staff, and a good variety of food choices.
    Too crowded and have to have dinner around 9 pm

    Published on 31 Dec 2023

    Kamee
    family with young children
    5.0
    Passable
    Ok stay but would never recommend this place
    Easy to get around. Nice pools
    Food was awful. Ordered room service and after calling three times it still never arrived. Not enough dinner choices. Or lunch other than the terrible buffet

    Published on 22 Dec 2023

    Alesia
    family with young children
    5.0
    Passable
    Not worth the money Hilton is charging now
    I liked the service. At checking they accommodated our request for two rooms close to each other and changed one room from doubles to king. People were friendly and nice, constantly offering drinks wherever you are. Nice room with a really big a nice bathroom.
    No slippers and no bathrobe. For the price Hilton charges the food could have been much better. Buffet was ok though didnt have the variety I expected; the busier it got, the worse it became, stations got empty and you had to wait quite a bit for it to refill. Had few instances of spoiled products, also they add margarine to so many dishes and it all have the same horrific sweat-coconut ish flavor (like pasta and steamed veggies were impossible to eat). Fruits were only for breakfast, they had salmon and white fish for breakfast first 5 days but then it disappeared . Italian restaurant was terrible - shrimp tortellini were basically just a thick dough with a tiny bit of cheese, was really looking forward to branzino as a fish fan but they served tilapia instead. Steak house was not great either. Another thing I didnt like was limited activities for kids. They have a kids club with a schedule but every time weve been there nothing was on. Didnt have any shows or discos or animators for kids either. Shows started at 9 pm, few were ok, few were just discos instead. Also weird location for shows in the limited space area on the roof of a bar with no cover from rain. Room windows and walls are very thin and it was extremely noisy in the room. Last day our daughter passed out early so we skipped the show which ended up being just people dancing and club music playing and we couldnt sleep as it was extremely loud in the room till 10.30. Water in the pool was often very cold, my daughter refused to swim. She loves slides and waterpark and they do have a nice mini waterpark there but the splash system and the bucket pouring water very harsh, our daughter went there but got so scared and cold that she didnt want to return again. Though not the hotel fault, there were red flags in the ocean during all 8 days we were there due to the strong waves so we couldnt enjoy the ocean at all.

    Published on 22 Dec 2023

    Juliano
    family with young children
    6.0
    Pleasant
    Disappointment and the hotel didnt meet my expectations
    The cleanliness and the staff
    Food and lack of options for toddlers activities.

    Published on 15 Dec 2023

    Salomon
    family with young children
    10.0
    Exceptional
    Best All inclusive in Cancun
    Everything. It is a whole experience from the beginning to the end. They receive you like you are family, the facilities are impeccable, the food is great, the view amazing... Everything is just wonderful.
    I liked everything

    Published on 14 Dec 2023

    Anonymous
    family with young children
    9.0
    Superb
    We had a wonderful stay. The resort and rooms were beautiful. Food was mostly great, especially buffet, Maxal and the te
    The property was beautiful and very clean.
    Our stay was great until the very last day. It seems that since the change in ownership to the Hilton, they have implemented some changes for the worse. The bigger pools are no longer heated and are very cold for children. The smaller warm whirlpools that the kids really enjoyed are now adult only. All the cabanas on the property (pool and beach) are now an extra cost. Th outdoor kids pool is shallow but cold and the buckets are very crazy for younger kids.

    Published on 13 Dec 2023

    Kristen
    family with young children
    10.0
    Exceptional
    Travel with two toddlers was tranquil!
    We loved the cleanliness and the comfort. The resort is very well laid out. The restaurants all exceeded our expectations and the kids club was incredible. We will be back.

    Published on 12 Dec 2023

    Mikael
    family with young children
    9.0
    Superb
    Superb
    Great selection of restaurants. The children's club was amazing, our daughter doesn't speak English or Spanish but she still loved it there.
    A bit too few sunbeds on the beach.

    Published on 05 Dec 2023

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