Fiesta Americana Condesa Cancun - All Inclusive, Cancun, Mexico

About Fiesta Americana Condesa Cancun - All Inclusive

Fiesta Americana Condesa Cancun is a great choice for families or couples looking for a luxurious vacation with a variety of dining and recreational options. The rooms are spacious, each with a balcony or terrace overlooking the beautiful lagoon or the garden. It offers rejuvenating spa services, charming outdoor pools, a modern fitness centre, private beach access and a variety of activities, such as water sports, tennis and beach volleyball.

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Premium Garden View Double

Max 3 Adults

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Enjoy a comfortable bed with premium linens, wood furnishings, security safe, coffeemaker, mini-bar, Internet access and an LCD TV with premium channels. There is a garden view.Other features include:- Contemporary Mexican design- 300-thread count cotton bedding- Headboard, handcrafted from conchuela- Luxury pillows- Reading lamp- The room is resistant to category 4 hurricanes- 100% smoke free.

Premium Sunset View Double

Max 3 Adults

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Enjoy a king-size bed with premium linens, wood furnishings, security safe, coffeemaker, mini-bar, Internet access and an LCD TV with premium channels. Views of the Nichupt� lagoon.Other features include:- Contemporary Mexican design- Headboard made from shell and natural stone- 300-thread count sheets- Luxury pillows- Reading lamp- The room is resistant to category 4 hurricanes- 100% smoke free

Premium Ocean View Double

Max 3 Adults

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Enjoy a comfortable bed with premium linens, wood furnishings, security safe, coffeemaker, mini-bar, Internet access and an LCD TV with premium channels. There are partial views of the the ocean.Other features include:- Contemporary Mexican design- 300-thread count cotton bedding- Headboard, handcrafted from conchuela- Luxury pillows- Reading lamp- The room is resistant to category 4 hurricanes- 100% smoke free.

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Location & Nearby Places

Zona Hotelera (11.9 Km from city center)

Boulevard Kukulcan Km 16.5 Zona Hotelera

5 Nearby Attractions

El Rey Ruins

2.4 km

Playa Delfines

2.4 km

Playa Tortugas

7.6 km

Isla Mujeres

11.2 km

Chichen Itza

11.3 km

All Facilities for Fiesta Americana Condesa Cancun - All Inclusive

Category	Facilities
Activities	Water sport facilities on site, Live music/performance, Live sport events (broadcast), Billiards, Snorkelling, Beach, Cooking class, Fishing, Themed dinner nights, Golf course (within 3 km), Diving, Bingo.
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Wheelchair accessible, Lift, Designated smoking area.
Accessibility	Upper floors accessible by elevator, Toilet with grab rails.
Bathroom	Private bathroom, Toilet paper, Additional bathroom, Slippers, Additional toilet, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Sofa bed, Wardrobe or closet, Private entrance, Seating Area, Iron, Safety deposit box, Fold-up bed, Tile/marble floor, Private pool, Interconnected room(s) available, Ironing facilities, Socket near the bed, Heated pool, Air conditioning, Infinity pool, Shallow end, Hot tub.
Food & Drink	Wine/champagne, Kid-friendly buffet, Breakfast in the room, Coffee machine, Special diet menus (on request), Kid meals, Dining area, Room service, Snack bar, Restaurant, Minibar, Dining table, Outdoor furniture, Bar, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Security alarm.
Services	Internet services, Free WiFi, WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Linen, Wake-up service.
Media & Technology	Laptop safe, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Shared lounge/TV area.
Reception services	Valet parking, ATM/cash machine on site, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
General	Parking, Parking on site, Free parking, WiFi available in all areas.
Physical distancing	Mobile app for room service, Cashless payment available.
Entertainment and family services	Kids' club, Children's playground, Entertainment staff, Evening entertainment, Karaoke, Board games/puzzles, Babysitting/child services.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Steam room, Massage, Kids' pool, Beachfront, Beauty Services, Spa/wellness packages, Body scrub, Spa lounge/relaxation area, Yoga classes, Swimming pool, Foot massage, Body wrap, Swimming Pool, Fitness centre, Fitness, Facial treatments, Spa facilities, Outdoor pool, Manicure, Back massage, Fitness/spa locker rooms, Hot tub/Jacuzzi, Couples massage, Neck massage, Body treatments, Pedicure, Pool bar, Spa and wellness centre, Full body massage, Hand massage, Sun loungers or beach chairs.
Transport	Car hire, Accessible parking.
Outdoor & View	Terrace, Lake view, Pool view, View, Sea view, Garden view.

Guest Ratings For This Property

8.5

Based on 1469 Reviews

100% verified reviews

Comfort

9.02

Cleanliness

8.95

Value For Money

8.27

Facilities

8.69

Guest Reviews

Kenichi

family with young children

1.0

Bad

Its not really ALL Inclusive

Its not ALL Inclusive. Cheap menu and basic installations are included, but you have to pay additional fee for a certain menu and installations. We were hoping to have a luxury time here, forgetting price of each thing for a moment, but instead, we feel more miserable and poor avoiding additional costs in restaurants and installations.

Published on 03 Jan 2024

Binfan

young couple

1.0

Bad

dinner

check in took 1 hour, arrived 4 pm and being told room will be ready in one hour. We waited until 11 o'clock for the room to be ready.

Published on 03 Jan 2024

Anita

family with young children

10.0

Exceptional

Overall- Great Resort/Amazing Food/Great Staff ..Shout out to the Amazing Lady who made the Crepes!

I've traveled to Cancun 24 times. I've stayed at some of the most expensive resorts including Fiesta Americana Grand Coral, bit eh Condesa had the BEST FOOD I've ever had while vacationing to Cancun !!

Only negative thing I can say is, 1 shoe was missing (which i think it was accidently picked up with towels & my chain went missing. I searched everywhere including my jewelry box. I went to the front desk, they advised me that they had to go back to the room with me to search. When we arrived- room service already cleaned the room & when we walked in the missing shoe was there and when the staff searched my stuff the chain surprisedly appeared in my jewelry box. They had me looking crazy, but when I tell you they sent a blast message or something out & advised whomever took the chain and accidently took the (1) shoe, return it it immediately, that's what they did! Not a good feeling, knowing someone took these items out, but I'm Happy they returned them. TY

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Published on 28 Dec 2023

Long

family with young children

7.0

Good

It is a good stay with good value for money

Everything is decent, but we do like Coral Beach one much more

Front desk service is not very good, and food is not as good as expected.

Published on 24 Dec 2023

Amy

young couple

7.0

Good

The location is fantastic

Even after room cleaning and mini bar stocking daily, it only happened 2 out of 4 days. The buffet was not great

Published on 02 Dec 2023

Dan

young couple

9.0

Superb

They organised us a minibus taxi for 2 people which was expensive

Published on 01 Dec 2023

Julian

group

8.0

Very good

Most things

Couldn't control room temperature - it was too cold. Another (quieter) bar option for the evening would be good.

Published on 30 Nov 2023

Lucy

family with young children

9.0

Superb

It's good to try.

Have alot activities. Good buffet.

Kinda old property. Also AC is noise. Some of hallway need to repaint. Rsvp for restaurant is hard and always not available.

Published on 29 Nov 2023

Mengxing

young couple

10.0

Exceptional

Everything was great

The bed sheets smells doesnt smell good like meadows.

Published on 27 Nov 2023

Farida

family with young children

1.0

Bad

Aside from the discourteous receptionist who identified as the manager, the place is good.

Clean beach, good food options but our experience was marred by a rude and unprofessional receptionist. Thankfully, AD, Edalio, and Manuel went above and beyond to salvage our vacation. Despite Manuel's efforts, all he could offer was an upgrade for a future stay. Unfortunately, we have decided not to return to this hotel chain. The dedication of AD, Edalio, and Manuel was appreciated, but the overall experience left us with no desire to revisit.

1. The receptionist staff, particularly Klara and her manager (whose name escapes me), left much to be desired in terms of service. 2. There was a lack of accommodation for early check-in requests. It would be appreciated if the staff could be more transparent about eligibility rather than providing diplomatic answers without taking action. 3. The beach view from the rooms, despite the additional cost, was disappointingly minimal. The view did not justify the extra expense. 4. The beach drink services could be improved for a more seamless experience. 5. It would be beneficial to add more beach beds to enhance the comfort of guests enjoying the beach area.

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Published on 22 Nov 2023