Haven Riviera Cancun Adults Only, Cancun, Mexico

About Haven Riviera Cancun Adults Only

At Haven Riviera Cancún, guests can expect to find a secluded and luxurious experience. The resort is set on a beautiful landscape, with stunning views of the Caribbean Sea, making it the perfect escape for those looking for a tranquil beach getaway. It offers a Mayan-inspired spa, charming outdoor pool, modern gym, tennis and basketball courts, table tennis, yoga, beach volleyball, a number of fine dining restaurants and beachside shacks.

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Junior Suite Garden View

Max 2 Adults

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The spa bath is the standout feature of this suite. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.

Junior Suite Partial Ocean View

Max 2 Adults

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This suite's standout feature is the spa bath. Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.

Romance Junior Suite Partial Ocean

Max 2 Adults

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The spa bath is the standout feature of this suite. The spacious suite features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.

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Location & Nearby Places

21.6 Km from city center

Carretera Federal 307 Chetumal-Puerto Juarez Km 335

5 Nearby Attractions

El Rey Ruins

11.5 km

Playa Delfines

11.6 km

Playa Tortugas

20.4 km

Isla Mujeres

21.4 km

Chichen Itza

23.0 km

All Facilities for Haven Riviera Cancun - All Inclusive - Adults Only

Category	Facilities
Activities	Water sport facilities on site, Aerobics, Live sport events (broadcast), Horse riding, Snorkelling, Bike tours, Beach, Fishing, Themed dinner nights, Diving, Tour or class about local culture, Live music/performance, Tennis equipment, Happy hour, Canoeing, Tennis court, Cooking class, Golf course (within 3 km).
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser.
Miscellaneous	Adult only, Facilities for disabled guests, Wheelchair accessible, Lift, Non-smoking rooms, Non-smoking throughout, Designated smoking area.
Safety features	First aid kit available, Staff follow all safety protocols as directed by local authorities, Access to health care professionals.
Accessibility	Toilet with grab rails, Upper floors accessible by elevator, Entire unit located on ground floor.
Bathroom	Slippers, Hairdryer, Bath, Shower, Private bathroom, Bath or shower, Toilet paper, Spa bath, Free toiletries, Sauna, Toilet, Bathrobe.
Room Amenities	Sofa, Drying rack for clothing, Clothes rack, Iron, Private pool, Interconnected room(s) available, Heating, Socket near the bed, Air conditioning, Desk, Fan, Sofa bed, Wardrobe or closet, Seating Area, Safety deposit box, Tile/marble floor, Ironing facilities, Heated pool, Infinity pool, Hot tub.
Food & Drink	Wine/champagne, Stovetop, Coffee machine, Special diet menus (on request), Room service, Refrigerator, Restaurant, Dining table, Bar, Kitchenware, Kitchenette, Dining area, Outdoor dining area, Snack bar, Microwave, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Security alarm, Smoke alarms.
Services	Internet services, Free WiFi, WiFi.
Cleaning services	Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Executive lounge access, Linen, Wake-up service, Wake up service/Alarm clock, Alarm clock.
Media & Technology	Flat-screen TV, TV, iPod dock, Laptop safe, Satellite channels, Telephone, Pay-per-view channels, Cable channels.
Common areas	Sun terrace, Shared lounge/TV area, Outdoor fireplace, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Food can be delivered to guest accommodation.
Reception services	Valet parking, Invoice provided, Tour desk, 24-hour front desk, Luggage storage, Concierge service, Express check-in/check-out, Currency exchange.
General	Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
Physical distancing	Cashless payment available.
Entertainment and family services	Nightclub/DJ, Entertainment staff, Evening entertainment.
Pool and wellness	Steam room, Massage, Beauty Services, Pool with view, Light therapy, Spa/wellness packages, Hair colouring, Swimming pool, Foot massage, Fitness centre, Facial treatments, Spa facilities, Hair styling, Foot bath, Outdoor pool, Manicure, Fitness/spa locker rooms, Hot tub/Jacuzzi, Private beach area, Couples massage, Neck massage, Body treatments, Head massage, Pedicure, Spa and wellness centre, Hand massage, Sun loungers or beach chairs, Sun umbrellas, Outdoor pool (all year), Beachfront, Body scrub, Spa lounge/relaxation area, Yoga classes, Hair cut, Make up services, Body wrap, Swimming Pool, Fitness classes, Fitness, Hammam, Back massage, Waxing services, Hair treatments, Pool bar, Full body massage.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Accessible parking, Parking garage.
Outdoor & View	Balcony, Terrace, Pool view, View, Sea view, Garden view.
Shops	Barber/beauty shop, Minimarket on site.

Guest Ratings For This Property

8.9

Based on 1393 Reviews

100% verified reviews

Comfort

9.46

Cleanliness

9.48

Value For Money

8.81

Facilities

9.33

Guest Reviews

Walter

family with young children

8.0

Very good

Good visit. Good weather, comfortable room, and good staff made it a nice break from the cold.

All the food was very good. I liked the assortment of food available and the presentation. I liked that at the buffet you could always have something prepared by the cook hot. I liked the variety of health drinks and juices available. I thought the staff was excellent from the bell hops to the cleaning staff, bartenders, waiters, and all others. I thought the pools were fantastic. I thought the specialty restaurants were very good especially Olios and the Italian one whose name slips me at this time. Also the spa was one of the best I have seen and the masuese I had, Bettie, was fantastic!

The safety on the tile walk ways and steps were dangerous when wet after rain. The wooden steps and the ramps to the beach need a lot of work because of exposed screws and uneven surfaces, especially if you are not wearing any foot ware. I was on the second floor Room, 2218, and I was supposed to have a ocean view, but most of it was blocked by trees which had grown and blocked much of the view. I would suggest trimming them down some to give the second floor rooms a better view that they are paying more for. Also the prices in the on site shops shops were incredibly high. I needed a pair of sun glasses, but the selection was prices from 70 $US to $600.00. Ridiculous! Also the excursion to Isla Mueries was not worth the time or the money. The snorkeling was bad, the beach was overcrowded, and the town was mostly walking around with merchandise hawkers every 10 feet.

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Published on 04 Jan 2024

Karenmytz

group

10.0

Exceptional

Everything was perfect. The rooms were beautiful. The food was amazing!

Published on 03 Jan 2024

Concepcion

young couple

8.0

Very good

Enjoyed and liked the Hotel and staff very kind.

Didn't like spending 250.00 on Taxis did not know the transportation was that expensive and hotel that secluded. Unfortunately we will not stay their again.

Published on 03 Jan 2024

Misi

family with young children

8.0

Very good

Went for my daughters 18th birthday. She had a blast. Our butler surprised her balloons and confetti. It was nice

I liked that the property was not in the heart of town. Everything you need is in the location

The Restaurants were not great with the food. The Italian was certainly the worst. The food seemed like it was frozen and defrosted. Even pizza was not good.

Published on 01 Jan 2024

Laima

with friends

9.0

Superb

Facilities, the room, pool, pretty much everything

The beach

Published on 27 Dec 2023

Alexa

family with young children

7.0

Good

The friendliness and service of the staff was superb. The rooms were nice and clean as well. We all overall enjoyed our stay

The food was very average. The restaurant Vora Mar was not good at all and I would not recommend.

Published on 25 Dec 2023

Cameron

young couple

10.0

Exceptional

Staff see friendly, super clean, large resort and great buffet selection.

Location is not in the tourist area but still close to airport and hotel zone.

Published on 24 Dec 2023

Kashif

young couple

10.0

Exceptional

Partial ocean view room has no view of the ocean at all.

Published on 23 Dec 2023

Myra

solo traveller

9.0

Superb

I stayed mostly in the pool area and we ate at a different restaurant each night. Booking the excursion was super easy and the transportation with Amstar was amazing. I like that they remembered me by name.

The food was just OK. Agua Bendita Restaurant had the best food of all the restaurants. One of the elevators between the 2nd and 3rd bldg was out of order.

Published on 21 Dec 2023