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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Zona Hotelera (0 kms from )
Km 9.7 Blvd Kulkulcan - Show on map

Ranked 19 out of 50

8.3
1448 reviews

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About Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Royalton CHIC Cancun is a stylish all-inclusive resort located in the heart of downtown Cancun. It offers a plethora of amenities and exciting activities to guarantee a fun-filled beach vacation. The (Read More) resort features a rooftop cabana lounge, a large swimming pool, a poolside day club, a cutting-edge fitness centre, a chic spa and a private white-sand beach with a variety of activities including catamaran sailing and relaxing beach massages.

Room Types Available

Luxury Junior Suite Sunset View
  • Max 4 Adults
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    The spacious triple room has a private bathroom fitted with a shower and a hairdryer. The triple room features a safe deposit box.

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    Luxury Junior Suite Ocean Front�
  • Max 4 Adults
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    The spacious triple room features private bathroom equipped with a shower and a hairdryer. The unit offers 2 beds.

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    Luxury Suite Sunset View
  • Max 3 Adults
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    The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides a seating area and a safe deposit box. The unit offers 2 beds.

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    Luxury Suite Ocean Front
  • Max 3 Adults
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    The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features a seating area and a safe deposit box. The unit has 2 beds.

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    Luxury Junior Suite Sunset View Diamond Club�
  • Max 4 Adults
    •

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    The spacious triple room features a private bathroom equipped with a shower and a hairdryer. The triple room provides a safe deposit box.

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    Luxury Junior Suite Ocean Front Diamond Club�
  • Max 4 Adults
    •

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    The spacious triple room has private bathroom fitted with a shower and a hairdryer. The unit has 2 beds.

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    Luxury Presidential One Bedroom Suite Sunset View Diamond Club
  • Max 3 Adults
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    The spacious triple room features a seating area, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

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    Luxury Presidential Two Bedroom Sunset View Suite Diamond Club
  • Max 7 Adults
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    The spacious apartment has 1 bedroom and 3 bathrooms with a shower and free toiletries. The apartment features a seating area and a safe deposit box. The unit has 4 beds.

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    Luxury Chairman's Two Bedroom Suite Ocean Front Diamond Club
  • Max 7 Adults
    •
  • 6 Photos available
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    This spacious suite features 1 living room, 2 separate bedrooms and 3 bathrooms with a shower and free toiletries. The suite features a seating area and a safe deposit box. The unit has 4 beds.

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    Luxury Chairman's Three Bedroom Suite Ocean Front Diamond Club
  • Max 11 Adults
    •
  • 6 Photos available
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    This spacious suite features 1 living room, 3 separate bedrooms and 4 bathrooms with a shower and free toiletries. The suite features a seating area and a safe deposit box. The unit has 6 beds.

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    Luxury Chairman's Four Bedroom Suite Ocean Front Diamond Club
  • Max 13 Adults
    •
  • 6 Photos available
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    This spacious suite features 1 living room, 4 separate bedrooms and 4 bathrooms with a shower and free toiletries. The suite features a seating area and a safe deposit box. The unit has 7 beds.

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    Luxury Presidential Ocean Front Two Bedroom Suite Diamond Club
  • Max 7 Adults
    •

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    This spacious suite comes with 1 living room, 2 separate bedrooms and 3 bathrooms with a shower and free toiletries. The suite features a seating area and a safe deposit box. The unit has 4 beds.

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    Luxury Presidential Ocean Front One Bedroom Suite Diamond Club
  • Max 3 Adults
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    This spacious suite is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The suite offers a seating area and a safe deposit box. The unit offers 2 beds.

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    Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is featured in

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    Guest Ratings For This Property

    8.3
    Based on 1448 Reviews
    100% verified reviews

    Comfort

    8.94

    Cleanliness

    8.94

    Value For Money

    8.11

    Facilities

    8.8

    Guest Reviews

    Couto
    young couple
    7.0
    Good
    Couldnt get a better New years vacation
    Everything was so clean and spacious, Staff also were really helpful and friendly. The location is one of the best And New years was amazing
    The food is almost the same everyday in the buffet and room service dont have quality food . Also some benefits that only diamonds have that should be applied for everyone such like sun shaders or even a little better tasty liquor beverage. All the cocktails made on the beach wasnt really surprising

    Published on 04 Jan 2024

    Sharon
    young couple
    8.0
    Very good
    Very good
    Beautiful property. Food was pretty good
    It was cold EVERYWHERE. Even tho we turned off the Air it was still blowing. Most places shut down at 10pm

    Published on 02 Jan 2024

    Eduardo
    family with young children
    3.0
    Poor
    Royalton ... NO please
    Good location, beach are very nice, pool activities where fine.
    Royalton Chic...where do I start... It should have been a 5 star experience.. but together with my family we have baptized the hotel with another new name: Royalton Chic, The "NO" Hotel. They disguise a 5-star Diamon service with a butler who welcomes you and you will never see him again. The facilities are nice, the rooms are comfortable, although the shower had a cover from a previous tenant's scraper for 2 days. On the 3rd day it was definitely gone. The sofa smelled like an old dog, impossible to sit on, it made me quite sick. A prize must be given to the decorator who came up with the light on the front face of the bulitding, very beautiful green, red and blue colors. But it never occurred to anyone that one of the reasons for staying in a hotel was to sleep. The lights on the faade came from... the balconies. Correct, the light comes from the balcony railings, but just as you look outwards, you look inwards. And the best thing: the blackout of the room does not cover all the light, around and in the middle it looks like a TV. In the morning, my wife went to talk to the manager (supposedly the night manager) and he told her that what we were trying to do is take advantage of this issue. When my wife told me that, I went to talk to her and she told me that she had no complaints from any other clients. Then I went to Customer Relationship and the lady very kindly told me that they had had complaints from other customers but that there was nothing they could do. The balcony lights turn off automatically at 2 am. I mean, the night manager lied, apart from being rude. The food.... terrible, don't expect quality. Beach: People go at 8 am to leave towels on the beds and at 10:30 when we go down there are no beds available. The person in charge of the Diamond area sees you walking around in a circle but has no intention of helping. Finally I saw 2 chairs, one on one side and another in another and the answer was...obviously...NO.
    (Read More)

    Published on 02 Jan 2024

    Som
    family with young children
    7.0
    Good
    Overall great experience but need to improve the restaurants and food place.
    Great location. I like the palm trees on the beach. Spacious room. Great view from both sides of the hotel.
    The restaurants seems to be under staffed. Long wait time at restaurants. Only buffet was available for BF and lunch. Need more options for local food. No locks on toilet and bathrooms.

    Published on 29 Dec 2023

    April
    young couple
    10.0
    Exceptional
    Exceptional
    Everything!! We had the diamond club plan.Sandra our personal butler was Amazing. She went out of her way for us. She even scheduled our dinner reservations on and off the premises. I can't say enough about her.Premium alcohol, the beautiful sunrise and sunset from our oceanfront suite, was to die for. Didn't want to leave
    The steakhouse could've served better food.

    Published on 28 Dec 2023

    Anonymous
    young couple
    7.0
    Good
    Ok
    Location
    The staff was not as welcoming. I informed them it was my birthday through emaul no response and they didnt acknowledge it one time. Every time I had a question or needed something either they didnt have it or they pushed me off to someone else. The food was the worst part

    Published on 28 Dec 2023

    Turner
    young couple
    6.0
    Pleasant
    Not as great as the first time
    Jesus at the front desk was very nice and accommodating. Arianny was our server at the beach cabana and she was amazing. Very attentive and hospitable. We booked a ocean view room and the view was gorgeous.
    We stayed at the hotel about a year ago and the food was amazing. For this stay the food was a hit or miss. Our room was only cleaned once during our stay and that was after we asked for it to be cleaned twice. We booked the beach cabana the day before we used it. On the day of we were walked to the cabana by the booking employee and introduced to one of the waiters. As we were getting settled the manager of the cabana and diamond club area approached us and asked if we booked it and how much we paid. Afterwards the Waiter confirmed our booking. I felt like the manager could've confirmed our booking with the team before making us feel unwelcomed.
    (Read More)

    Published on 27 Dec 2023

    Mehran
    with friends
    8.0
    Very good
    The entertainment events were fun and all in all suggested
    Being clean and friendly behaviour of staff
    Elevators were not enough and some bartenders were not professional

    Published on 24 Dec 2023

    Chen
    with friends
    5.0
    Passable
    Relaxing weekend
    Close to CocoBongo, nice beach, ocean view to see the sunrise, coffee was okay, staff was very nice.
    Only food available during breakfast and lunch was a buffet and it was 3/10. The restaurants werent that great either. Not enough beach chairs on the beach.

    Published on 23 Dec 2023

    Maria
    solo traveller
    10.0
    Exceptional
    I love the place and will sure stay there again. Met many nice people there
    I like everything about it. My butler David was excellent very attentive and would go above and beyond to do the things that needed to be done. My waiter from the buffet Jesus an older man was excellent! He would be very attentive and hes such a wonderful man and human being . I always would look for him when I went to the buffet to sit on his tables. Also the lady named Yolanda at the diamond club check in serving food, was excellent always asking me if I needed something and made me a tea the last day I was there checking out because I got sick. I have been there many times and one of the last times wasnt a great experience, but I decided to try it again and I will for sure return again
    (Read More)
    The weather it rained most of the time, but I should t expect perfect weather in December

    Published on 23 Dec 2023

    Location & Nearby Places

    Zona Hotelera (11.1 Km from city center)

    Km 9.7 Blvd Kulkulcan - Show on map

    5 Nearby Attractions

    Playa Tortugas

    4.7 km

    Playa Delfines

    7.9 km

    El Rey Ruins

    8.0 km

    Chichen Itza

    8.7 km

    Isla Mujeres

    10.2 km

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