Sandos Canc�n All Inclusive, Cancun

This property has been featured in "50 Resorts In Cancun ".

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Room Types Available

Superior Room

Max 2 Adults

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This room offers partial views of the Caribbean Sea and Nichupt� Lagoon. It has a seating area and includes a plasma-screen TV, minibar and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries.

Deluxe Room

Max 2 Adults

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This room offers a private terrace with partial views of the Caribbean Sea and Nichupt� Lagoon. It has either 2 double beds, or 1 king-size bed, and a seating area with a plasma-screen TV, minibar and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries.

Deluxe Triple Room

Max 3 Adults

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About This Property

Situated on one of Cancun’s most attractive beaches, this all-inclusive hotel offers 4 gourmet restaurants, an impressive oceanfront infinity pool and a spa. Cancun International Airport is just 15 m (Read More)inutes away. The elegant rooms at Sandos Cancún All Inclusive feature views of the Caribbean Sea and Laguna Nichupté. Each has a 32-inch plasma TV, safe and free minibar. The marble bathrooms offer bathrobes and a walk-in shower. Sandos Cancún All Inclusive has a cascading, 3-tier infinity pool and a large 10-person hot tub. There is a gym that offers fitness classes, and a luxurious spa offering waterfall hot tub and Swiss showers. Zango Restaurant serves breakfast, lunch and dinner, while St. Trop Pool Bar & Restaurant serves gourmet snacks and Caribbean dishes. Gaijin Restaurant serves Asian dishes at dinner, while Seasons Restaurant serves cutting-edge cuisine. Beach activities are offered, and there is live music each night. A range of shops and night life can be found very close to the hotel, and golf courses can be found nearby.

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Guest Ratings For This Property

7.9

Based on 863 Reviews

100% verified reviews

Comfort

8.45

Cleanliness

8.51

Value For Money

7.71

Facilities

8.06

Guest Reviews

Claire

solo traveller

8.0

Very good

Great, but could be better!!

Friendly staff, great food, great location.

For the amount of pools they have, there are very limited sun loungers, nearly all of which are grabbed by people either the night before of first thing in the morning, they leave down their personal belongings and then dont use them! I was there 5 nights and did not get to lay by the pool once!!! This process needs to change!

Published on 02 Jan 2024

Mahmood

group

6.0

Pleasant

Stunning location but disappointing food and room

Stunning location. Friendly staff. Right next to the beach. Close to all the main tourist spots around hotel zone. Felt very safe inside.

As others have mentioned the food is really bland and the buffet does not have much taste. Restaurants on main road much better. Had noise from the generator every single night preventing us to sleep properly. We didn't even get two double beds as booked and had to call them up to send an extra bed rather than moving us to a different room. Messaged twice wanting to celebrate my friend's birthday and surprise with something but got no response of options.

Published on 02 Jan 2024

Jyoti

family with young children

2.0

Very poor

I was not happy with the entire stay, and I spent lot of money being unhappy. Food options were bad.

Not much except for the beach

Everything, no vegetarian options for food, room was terrible, painted halfway, curtains broken, was not happy with accommodations. Very unfriendly staff. Staff not helpful. Only catered to white people.

Published on 01 Jan 2024

Anastasiya

family with young children

3.0

Poor

I wouldnt call this a luxury hotel. Definitely a lot of room for improvement!

The beach is really nice.

Sorry Sandos but your coffee is awful, no good tea selection either. Food is mediocre, food labels are very confusing-e.g. the label says vegetable soups but the actual soup has chicken swimming in it! Very often food labels were not representing the actual food, no allergens listed anywhere. The receptionist during check in and check out was rude and unfriendly.

Published on 30 Dec 2023

Philipp

solo traveller

4.0

Disappointing

Great location, bad food

The location is very nice and the beach is great and the internet at the hotel is good.

The hotel is old. The attendance by the staff is below average. The buffet restaurant is way too small and most of the time I needed to wait before being seated. At the 3 ala cart restaurants you have to make reservations and can not just show up. When you get there the restaurants are always half or more empty. The people that showed up with no reservation were send away. But the biggest problem of this hotel in my opinion is the food: I have tried all restaurants including room service and the food is pretty bad everywhere. Either the cook don't know how to cook or he has lost his passion a long time ago. If you cook the same 20 dishes every single day, one would expect that the cooks have figured out a way to make these dishes as good as possible. Unfortunately that is not the case. Mostly very blend, completely overcooked and not presented on a 5 star level. I give you an example: the Calamari at the St. Trope restaurant on the beach tasts old and fried so much it just tasts like chewy breading. The hotdog looked like it's been waiting to be served for a long time. The mussels in white wine were dry, no sauce and cooked so much that they were hard. On top of that, little things that bothered me at a five star hotel: no more towels at the pool at 5pm. Towels in the room - after the first day the cleaning person just puts a stack of towels in the room instead of hanging them where they belong. The curtains don't really make the room dark. Capsules for the coffee machine where only refilled after I requested them......

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Published on 21 Dec 2023