Crown Paradise Club Cancun - All Inclusive, Cancun

This property has been featured in "50 Resorts In Cancun ".

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Room Types Available

Crown Club Room - Two Adults

Max 2 Adults

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This room features a king-sized bed, a satellite TV, ironing facilities, coffee maker, safety-deposit box and WiFi. The bathroom includes a shower and hairdryer. A balcony with ocean views is also available.This adults-only room includes:-free bottle of wine-welcome fruit basket and flower arrangement-2-person hot tub-Crown Club access with full American breakfast

King or Double Room with Ocean View

Max 2 Adults

2 Photos available

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This room features a king-sized bed or 2 double beds, a satellite TV, ironing facilities, coffee maker, safety-deposit box and WiFi. The bathroom includes a shower and hairdryer. A balcony with ocean views is also available.

King or Double Room with Ocean View (2 Adults + 3 Children)

Max 2 Adults

2 Photos available

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About This Property

Located along the Caribbean Sea, this Cancun hotel is 3.5 km from Aqua World Marina. It features a water park with 8 water slides and The Spa offers hair and body treatments.Every spacious room offer (Read More)s balcony with beautiful ocean views and air conditioning. All rooms are brightly decorated and include a satellite TV, refrigerator and coffee maker.Guests can enjoy a poolside massage or relax in the hot tubs. A gym and 2 tennis courts are available for active guests.Crown Paradise Cancun offers free on-site activities, such as a mini-golf course and game room with billiards.A variety of cuisine is available at Club Cancuns 7 restaurants, including Japanese specialties at Fujiyama and Italian dishes at La Piazza. Beer and cocktails are served at 6 bars, such as Club Caribe Pool Bar and Beach Bar.

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Guest Ratings For This Property

7.6

Based on 1345 Reviews

100% verified reviews

Comfort

8.12

Cleanliness

8.07

Value For Money

7.59

Facilities

7.76

Guest Reviews

Aditya

family with young children

1.0

Bad

all about money making, still a good resort for kids

Only good thing in our otherwise horrible stay here. This is an all inclusive resort, with ample activities to keep the kids busy. There are many activities to keep family engaged busy all day long. Kids paradise club is a specific area where kids can enjoy their own time under the supervision of staff and with/without the presence of parents. Activities all day, water slides etc keep them busy

The reason which made our stay horrible here is the front desk Staff, particularly management is very rude. They don't have any listening ears to customers grievances. The front desk do their best and hearing and listening but the managers are extremely rude. It appeared what they all cared was only money making, charging extra wherever they see any opportunity. Its all business and money making especially at the most busiest time of year, when they don't care about a specific customer or so but are more concerned about the more number of people. All the resorts do well in most scenarios but its only the most specific or exception cases, where a resort would stand out based on how it deals and resolves customers concerns. For our scenario, managers were extremely impolite and made our stay bad. The manager kept giving same one liner with rude expressions and didn't try to resolve our concern, even when we tried talking through an agency. Out of three Elevators , only two would work atmost of the times. Water stopped at intermediate intervals while in use at the washrooms. Food was a good mix but after 2 days it looked all the same. No varieties or change to the menu. Same Mexican/international cuisine every day. Specific restaurants required reservation early in the morning at 8 am, but food was terrible, where we tried i.e. Italian and Mexican. Nothing exquisite about it at all. nowhere this is even a 4 start resort, I can only rate it 3 start due to the activities / opportunities it provided for kids.

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Published on 03 Jan 2024

Evita

family with young children

7.0

Good

The amenities are great, otherwise over priced.

The amenities were great!!

The food was mediocre at best, the rooms are outdated. We stayed on the 4th floor and the wall by the elevator button had ants coming in and out of it our entire 8 day stay.

Published on 03 Jan 2024

Gabriel

family with young children

8.0

Very good

Beautiful family place, many activities during the day. Night shows very poor

Short staff, food regular. With same ingredients chef's can make better choices

Published on 02 Jan 2024

Cyrus

young couple

1.0

Bad

Horrendous

It has a nice view of the ocean - but so do most hotels in Cancun

I could hear the man snoring next door so loudly it felt like he was sleeping beside me in the same bed. The room was not properly cleaned. There were hairs on the table and in the sink - there was weird mould on the floor - the bathroom was so dirty we couldnt take a shower. Honestly absolutely shocked at the state of this hotel. The service was also not good - we were not offered any help with our luggage.

Published on 01 Jan 2024