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Riu Palace Peninsula - All Inclusive

Zona Hotelera (0 kms from )
Blvd. Kukulcan, Km 5,5, Lote 6-C, Zona Hotelera

Ranked 33 out of 50

8.6
1443 reviews

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Room Types Available

Junior Suite
  • Max 3 Adults
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    The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This double room has a coffee machine, a seating area, a flat-screen TV with satellite channels and a terrace.

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    Junior Suite Ocean View
  • Max 3 Adults
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    The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower.

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    Junior Suite Superior Ocean View
  • Max 3 Adults
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    The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower.

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    Suite Ocean View with Hot Tub
  • Max 2 Adults
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    Featuring 1 bedroom, this spacious suite offers 1 bathroom with a bath, a seating area and terrace where you can relax. Boasting a balcony, this suite also provides air conditioning, a minibar and a flat-screen TV with satellite channels. The unit has 1 bed.

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    Villa Junior Suite Jacuzzi Adults Only (+18 yrs)
  • Max 2 Adults
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    The air-conditioned villa features 1 bedroom and 1 bathroom with a bath and a shower. This villa has a minibar, a coffee machine, a flat-screen TV with satellite channels and a terrace. The unit offers 1 bed.

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    Villa Junior Suite Jacuzzi Ocean View Adults Only (+18 yrs)
  • Max 2 Adults
    •

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    The air-conditioned villa features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a terrace, this villa also provides a minibar, a coffee machine and a flat-screen TV with satellite channels. The unit offers 1 bed.

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    Villa Suite Jacuzzi Ocean View Adults Only (+18 yrs)
  • Max 2 Adults
    •

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    The air-conditioned villa has 1 bedroom and 1 bathroom with a bath and a shower. This villa features a minibar, a coffee machine, a flat-screen TV with satellite channels and a terrace. The unit has 1 bed.

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    Riu Palace Peninsula - All Inclusive is featured in

    Guest Ratings For This Property

    8.6
    Based on 1443 Reviews
    100% verified reviews

    Comfort

    8.86

    Cleanliness

    8.82

    Value For Money

    8.41

    Facilities

    8.81

    Reviewers Mention About Riu Palace Peninsula - All Inclusive

    The Riu Palace Peninsula - All Inclusive received excellent customer service, with staff members like Liz at the front desk and Motto the bartender being particularly praised. The resort was clean an (Read More)d offered a great selection of food and drinks. The staff were honest, as demonstrated by the return of a lost phone. Honeymooners enjoyed a special experience with decorated rooms and thoughtful touches. The rooms were clean but slightly outdated, and the food was hit or miss. However, the beach, pools, and on-site activities were fantastic. Guests would definitely consider staying here again.

    Guest Reviews

    Sergio
    solo traveller
    7.0
    Good
    Just an average place
    Rooms are large and well equipped with coffee and spirits. Its not located near the busy part of Cancun which makes the environment more peaceful.
    They tend to have a party every couple of days so the environment is noisy those days. The beaches themselves arent great, they are acceptable but not the best you can get in Mexico. I found the quality of restaurants just average. Nothing really extraordinary when it comes to buffet, lunches and dinners.

    Published on 04 Jan 2024

    Avanthi
    family with young children
    10.0
    Exceptional
    A very peaceful yet happening experience
    Everything was clean and conveniently located in the premises Everything was readily available at all times
    Was hard to get a table in the restaurants for dinner time as it was first come first serve and could not place reservations Pool hours could be a little longer

    Published on 02 Jan 2024

    Stephanie
    solo traveller
    8.0
    Very good
    Very good
    Great value for money, beautiful beach and pool, nice buffet
    Room was outdated and not clean

    Published on 30 Dec 2023

    Hanuna
    young couple
    7.0
    Good
    Good
    Beachfront, pool, the food was super good and beyond expectations, the staff super helpful and professional
    When we booked our hotel the total billing was all taxes included but when we reached the facility They ask us to pay extra( some hotel taxes ) we would be more happy if it was mentioned when we made the booking

    Published on 29 Dec 2023

    Hamed
    family with young children
    9.0
    Superb
    It was very good experience and Ill recommend it to everyone.
    The entertainment team was great, the activities and programs for kids were really good, the parties for adults were great too. The quality of food and meals were high. Overall it was great for families.
    All met my expectations.

    Published on 25 Dec 2023

    Vinicius
    solo traveller
    7.0
    Good
    Decent
    Its quite big, so it never really feels overcrowded. Restaurants staff always friendly.
    Food and drinks were lame. Havent had a single fantastic meal. All passable or bad.

    Published on 24 Dec 2023

    Sheila
    family with young children
    8.0
    Very good
    It was a nice resort to visit but probably wouldnt go back
    Great view from 10th floor suite facing ocean
    Layout of the room with bathtub in the main part of room beside the beds! Food was good some days so so other days

    Published on 23 Dec 2023

    Michael
    family with young children
    7.0
    Good
    Rui did very well on the Michael scale
    The staff were friendly and accommodating. Rooms were big and clean. The shower had very good pressure.
    The biggest problem is that the hotel allows the pre-booking of seating around the pool and beach. So it becomes very difficult to find a place to sit or lie down, especially if you are a family of 4 or larger. Unless you are prepared to pay the staff manning these stations. The beds were too soft.

    Published on 23 Dec 2023

    Grace
    family with young children
    8.0
    Very good
    It was fun but there are some things to work on
    Some restaurants were great and the coffee bars and other bars were great and the drinks were good.
    Some restaurant food was horrible - it was hit and miss. It wasnt clear if we needed to be seated or not for the buffets. A sign would really help because the staff would say yes and no at the same time

    Published on 23 Dec 2023

    Jennifer
    group
    9.0
    Superb
    Was an awesome stay for my 50th birthday.
    I loved how close everything was, a large place but not too large where it took forever to get specific places on property.

    Published on 18 Dec 2023

    Location & Nearby Places

    Zona Hotelera (8.5 Km from city center)

    Blvd. Kukulcan, Km 5,5, Lote 6-C, Zona Hotelera

    5 Nearby Attractions

    Playa Tortugas

    2.1 km

    Chichen Itza

    6.0 km

    Isla Mujeres

    7.7 km

    El Rey Ruins

    9.0 km

    Playa Delfines

    9.0 km

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    Top Facilities

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    All Facilities for Riu Palace Peninsula - All Inclusive

    Category Facilities
    Activities Water sport facilities on site, Live music/performance, Aerobics, Live sport events (broadcast), Beach, Billiards, Themed dinner nights, Snorkelling, Golf course (within 3 km), Table tennis, Diving.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Bathroom Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet, Bidet, Bathrobe.
    Room Amenities Sofa, Sofa bed, Heated pool, Air conditioning, Wardrobe or closet, Seating Area, Iron, Safety deposit box, Fan, Socket near the bed.
    Food & Drink Snack bar, Restaurant, Minibar, Breakfast in the room, Coffee machine, Fruits, Outdoor furniture, Room service, Bar, Coffee house on site.
    Safety & security Smoke alarms, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen.
    Media & Technology TV, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services ATM/cash machine on site, 24-hour front desk, Tour desk.
    General Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    Entertainment and family services Evening entertainment, Kids' club, Children's playground, Entertainment staff.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Steam room, Massage, Beachfront, Beauty Services, Spa/wellness packages, Outdoor pool, Spa lounge/relaxation area, Hot tub/Jacuzzi, Swimming pool, Public Bath, Swimming Pool, Fitness centre, Fitness classes, Fitness, Spa facilities, Pool bar, Spa and wellness centre, Sun loungers or beach chairs.
    Transport Car hire, Parking garage.
    Outdoor & View Terrace, View, Balcony.
    Shops Barber/beauty shop.

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