Resort

Planet Hollywood Adult Scene Cancun, An Autograph Collection All- Inclusive Resort - Adults Only

Carretera a Punta Sam, SM006 MZA 002 LOTE 07-08, ZONA COSTERA ZONA CONTINENTAL, MUNICIPIO DE ISLA MUJERES
7.7
(323 reviews)

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This property has been featured in "42 5 Star Resorts In Cancun ".

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Top Facilities

parking

bar

wifi

pool

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Junior Suite

  • Max 4 Adults
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    The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite offers air conditioning and a safe deposit box. The unit has 3 beds.

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    Junior Suite Swim Out

  • Max 4 Adults
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    The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning and a safe deposit box. The unit offers 3 beds.

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    Directors Suite One Bedroom

  • Max 3 Adults
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    The spacious triple room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

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    STAR Class Junior Suite

  • Max 4 Adults
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    The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning and a safe deposit box. The unit offers 3 beds.

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    STAR Class Junior Suite Swim Out

  • Max 4 Adults
  • Read More

    The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite offers air conditioning and a safe deposit box. The unit has 3 beds.

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    STAR Class Directors Suite One Bedroom

  • Max 3 Adults
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    The spacious triple room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The triple room offers a safe deposit box. The unit has 2 beds.

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    STAR Class Junior Suite Ocean View

  • Max 4 Adults
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    The spacious suite features air conditioning, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer.

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    View All Rooms

    All Facilities for Planet Hollywood Adult Scene Cancun, An Autograph Collection All- Inclusive Resort - Adults Only

    Category Facilities
    Activities Beach.
    Others parking, bar, wifi, pool.
    Miscellaneous Non-smoking rooms.
    Bathroom Sauna, Toilet, Shower, Private bathroom, Free toiletries, Toilet paper, Hairdryer.
    Common areas Garden.
    Reception services 24-hour front desk.
    Room Amenities Seating Area, Air conditioning, Ironing facilities, Safety deposit box.
    Pool and wellness Spa and wellness centre, Fitness centre, Beachfront.
    Food & Drink Room service, Restaurant.
    Outdoor & View Terrace.

    Location & Nearby Places

    6.7 Km from city center

    Carretera a Punta Sam, SM006 MZA 002 LOTE 07-08, ZONA COSTERA ZONA CONTINENTAL, MUNICIPIO DE ISLA MUJERES

    5 Nearby Attractions

    Chichen Itza

    3.4 km

    Isla Mujeres

    6.2 km

    Playa Tortugas

    6.3 km

    El Rey Ruins

    16.0 km

    Playa Delfines

    16.1 km

    About This Property

    Situated in CancĆŗn, less than 1 km from Playa Blanca, Planet Hollywood Adult Scene Cancun, An Autograph Collection All- Inclusive Resort - Adults Only features accommodation with a fitness centre, free private parking, a garden and a terrace. With a restaurant, the 5-star resort has air-conditioned rooms with free WiFi, each with a private bathroom. Guests can have a drink at the bar. All rooms have a safety deposit box. A buffet, continental or American breakfast is available each morning at the property. Speaking English, Spanish and French, staff are ready to help around the clock at the reception. Puerto Juarez Beach is 1.9 km from the resort, while Mujeres Beach is 2.6 km from the property. The nearest airport is CancĆŗn International Airport, 23 km from Planet Hollywood Adult Scene Cancun, An Autograph Collection All- Inclusive Resort - Adults Only.

    Guest Ratings For This Property

    7.7
    Based on 323 Reviews
    100% verified reviews

    Comfort

    8.44

    Cleanliness

    8.55

    Value For Money

    7.71

    Facilities

    8.44

    Guest Reviews

    Amy
    young couple
    1.0
    Bad
    School lunches in the sun
    Tired & unkept
    Staff steeling from us. The poor quality food. Lack of facilities without payment when its supposed to be all inclusive. Room infested with flies.

    Published on 03 Jan 2024

    Katrina
    family with young children
    7.0
    Good
    This is a beautiful resort and overall myself and my daughters enjoyed our stay.
    The resort was beautiful and very clean. The room was also comfortable and very clean. I had a swim out and loved the view from my room and the swim out. Most of the staff was very friendly, helpful and kind.
    Very few restaurants open at brunch/lunch times. I would have loved for there to be a heated pool on the adult side. I had a swimout but the water was freezing. I would have loved for at least the swimout to be heated. There was a show on Friday, December 22nd and the emcee pointed a gun at a young black man on the stage. He also referred to this young man as blackity black. This was very rude and racist. It was also uncomfortable to watch. This one incident put a very negative view in our minds of the resort.

    Published on 28 Dec 2023

    Johnathan
    young couple
    10.0
    Exceptional
    Exceptional
    Property was perfect

    Published on 19 Dec 2023

    Dominique
    young couple
    1.0
    Bad
    I was thoroughly disappointed with my experience. From the moment I checked in, I could tell that the hotel was not up t
    The room was big
    It is not an adult only resort. You walk through a door and it connects to the family side. Majority of the food places are on the kids side. The food is not good at all. They closed the pool before seven.

    Published on 18 Dec 2023

    Anonymous
    young couple
    8.0
    Very good
    Excellent facility overall with a few hiccups.
    Beautiful property. Plenty of restaurants to choose from. Excellent beach. Friendly staff. Plenty of activities to keep you busy or just relax and unwind as we had the swim out type room.
    Booked king suite gave me two double beds for first two nights. Switched on third night but had to be without a room from noon to 4pm after being promised it would be ready at noon. Watched others check in as we sat there waiting for our room to be ready. New room had the king bed but then the toilet backed up and the AC didnt really work. Felt I was being punished for asking for the type room I had originally booked anyway.

    Published on 09 Dec 2023

    Demonica
    with friends
    1.0
    Bad
    Not worth the cost even on a discounted booking site.
    That is was in Mexico and there was a beach
    Staff.. food.. cleanliness of the rooms.. customer service

    Published on 21 Nov 2023

    Dharmesh
    solo traveller
    10.0
    Exceptional
    Exceptional
    Everything was exceptional!
    Nothing

    Published on 11 Nov 2023

    Gary
    young couple
    3.0
    Poor
    Will not visit again
    The cabana was the most liked feature on the property. The butler Josue was fantastic. The property manager attempted to make our stay more pleasurable but his efforts wasnt good enough for me.
    The rooms need renovations. The food was not the greatest along with the food preparation, waiters and waitresses. Me and my spouse was bitten by something and the rooms were not the cleanest. Our room was not available which caused us to utilize 2 different room styles. The room had visible signs of flooding and smelled moldy. The $500 credits sounds good but its useless.

    Published on 26 Oct 2023

    Sean
    solo traveller
    10.0
    Exceptional
    can't wait to go back
    the service was amazing, very friendly staff. it has plenty of things to do while you are there. my favorite was the spa, very professional and relaxing.

    Published on 27 Sep 2023

    Connor
    group
    10.0
    Exceptional
    The food, drinks, hospitality and staff was great!!
    Everything was beautiful, the staff was very welcoming and kind

    Published on 22 Sep 2023

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