HARRIS Hotel & Conventions Ciumbuleuit - Bandung

- NOISE: On Booking.com, it indicated that the rooms are "soundproof", however they are the exact opposite, The large rooms are an echo chamber to all the noises from the hallway and surrounding rooms (adjacent and above). From 5am onwards we were woken up by constant noises of people moving objects in rooms and the hallway, running in the hallway, talking and shouting in the hallway, doors opening and closing, telephones ringing from other rooms, etc. It was an ABSOLUTE NIGHTMARE and we could not sleep at all. - Cleanliness/Unhygienic (photo attached): For a hotel that supposedly has achieved maximum hygiene standards, we were greeted with a tray of complimentary toiletries full of FUNGUS! - Bathroom drainage (photo attached): Within less than a minute of a running shower, the shower area would flood as it was unable to drain properly and in the end you would shower almost ankle deep in your own dirty water. - Towel cleanliness (photo attached): All the white towels and bathroom mats were blotchy and stained. Unclear if they were recently cleaned or not. - View (photo attached): The city view we received was of the hotel exhausts and rather unsightly rooftops. - "Double bed": For our double bed, they simply joined 2 twin single beds and placed a double bedsheet to connect them.... while keeping both individual duvets on top! - Wi-fi (photo attached): For a Business and convention hotel (or any hotel for that matter), the wi-fi is embarrassing at only 4.57 mbps download speed. - Refrigerator bar: turns on but barely cools. Even after placing drinks over 20 hours earlier, they were barely cooler than room temperature. - Room telephone: When we tried calling reception to request the in-room safe to be made usable, there was no answer. Later the next day reception had apparently also tried to call us twice while we were in the room, yet the phone never rang!