Holiday Inn Birmingham City, an IHG Hotel

Smallbrook Queensway
7.8
6134 reviews

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This property has been featured in "50 Best Hotels In Wolverhampton ".

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Room Types Available

Standard Double Room
  • Max 2 Adults
    •

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    This double room includes a flat-screen TV with pay per view movies, and en-suite bathroom. Guests have a choice of pillows with different firmness.

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    Premium King Room
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    This superior room has a bathrobe and slippers provided. Features include a flat-screen TV, tea and coffee making facilities and a laptop safe.Complimentary juice and chocolate included.

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    Standard Double Room - Disability Access
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    This double room has a flat-screen TV, tea and coffee making facilities and a laptop safe.There is also an en-suite bathroom.

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    Standard Twin Room
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    This twin room has 2 single beds, a flat-screen TV with pay per view movies and an en-suite bathroom.Guests have a choice of pillows with different firmness.

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    King Suite - Non-Smoking
  • Max 2 Adults
    •

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    This suite has a separate bedroom and lounge area with sofa and flat-screen TV. The en-suite bathroom has a shower and a bathrobe and slippers are provided. There are also tea/coffee making facilities and bottled water is provided.Guests have a choice of pillows with different firmness.

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    Standard Room
  • Max 2 Adults
    •
  • 1 Photo available
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    This double room features air conditioning and satellite TV.

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    Standard King Room
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    The double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The double room provides a safe deposit box, an electric kettle, tumble dryer, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

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    Standard King Room - Disability Access
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    View Deal
    The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The double room offers a safe deposit box, an electric kettle, tumble dryer, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

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    Premium Triple Room
  • Max 2 Adults
    •

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    The triple room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The triple room features a safe deposit box, an electric kettle, tumble dryer, a carpeted floor and a flat-screen TV with satellite channels. The unit offers 1 bed.

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    Premium Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    Offering bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with satellite channels. The unit has 1 bed.

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    Premium Double Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    View Deal
    Featuring bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

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    About This Property

    This modern hotel offers free Wi-Fi and stylish rooms in Birmingham’s bustling centre. Birmingham New Street Rail Station and the Bull Ring shopping centre are both just 5 minutes’ walk away. The pro (Read More)perty is set 900 metres from The ICC-Birmingham. Each room at Holiday Inn Birmingham City has a flat-screen TV and a private bathroom. There is 24-hour room service. The Lobby on Hill Street provides a wide variety of food and drinks suitable for all needs. Birmingham’s many shops, restaurants and bars are just a 5-minute walk from the hotel. Birmingham Art Gallery and the Cathedral can be reached in just 5 minutes by car. Birmingham Airport is 11 km away.

    Holiday Inn Birmingham City, an IHG Hotel is featured in

    Guest Ratings For This Property

    7.8
    Based on 6134 Reviews
    100% verified reviews

    Comfort

    8.34

    Cleanliness

    8.33

    Value For Money

    7.76

    Facilities

    8.03

    Guest Reviews

    Scott
    solo traveller
    5.0
    Passable
    Fire Alarms
    Room R 008 was a nice setup but again no aircon. A heater was provided it but still chilly.
    The Fire alarms really ruined my stay. Was gonna stay for 3 nights had to leave after the second night after been woken up again on new years day with fire alarms. Paying over 300 for a room you expect to be warm and have a good night sleep. Stayed at the hotel before and the fire alarms have gone off so its time to find a new hotel. Which is a shame because its a nice hotel with good staff

    Published on 04 Jan 2024

    Darren
    young couple
    5.0
    Passable
    Fire alams sounding two nights in a row awful room layout
    Nice hotel near bullring
    Stayed Saturday 30 till Monday 1st jan fire alarm went off on Sunday morning at around 5am for a minute red flashing light in room. Could not get back to sleep. No apology or explanation. Fire alarm went off again Monday morning at 4am for an hour had to evacuate no communication till guests complained and demanded what was going on. Woman at reception guest got defensive and rude. Then a man shouted it had been resolved go back to your rooms. We were then sent back to our rooms. No apology till a letter got shoved under door hours later. Would not stay here again. Tv in room on wall to right of bed has to bend round to watch tv awful layout. Noisy guests in room 105 next door on Monday morning had no sleep at all.
    (Read More)

    Published on 02 Jan 2024

    Harmony
    with friends
    3.0
    Poor
    Poor
    Convenient location.
    Poor cleanliness. Broken aircon, lamps and heater.

    Published on 02 Jan 2024

    Williams
    young couple
    1.0
    Bad
    Bad
    Was in close proximity to the bullring and had close parking
    There was a malfunction with the fire alarm New Years Day at 6:30am in the morning causing all the guests to be huddled outside for as long as 40mins, no compensation at all was offered.

    Published on 02 Jan 2024

    Cherry
    family with young children
    8.0
    Very good
    Very good
    Location is great Accessibility
    The water on the bathroom floor was almost going out the room floor. No sockets on the side head board to charge our phones No water to drink on the fridge Due to the fire alarm, and there where inconvenient, the management could give the guests on the day a free meal or breakfast to compensate for the disturbance Other staffs were quite rude in talking to the guest while there were alarm going on, they could just talk in nice way. Or tried to calm the guests but they are the one who were acting not nice to the gurst

    Published on 02 Jan 2024

    Patrick
    young couple
    4.0
    Disappointing
    Evacuated
    Hotel itself was nice, check in staff were nice
    All alarms went off in the building at 6am on new years day and they evacuated everyone. We were told it was due to someone smoking on 6th floor. Looking at other reviews it seems it may be an issue with their alarm system. Not sure why cigarette smoke in one room means alarms in all rooms go off and they have to evacuate the whole building.

    Published on 01 Jan 2024

    Michael
    young couple
    7.0
    Good
    Good hotel, great location close to New Street.
    Good location, good staff
    Unfortunately there was a fire alarm at 6.45 am on New Years Day. Not great after a late night.

    Published on 01 Jan 2024

    Leah
    young couple
    2.0
    Very poor
    Absolutely terrible, very unsatisfactory and feel a huge waste of money and a time
    Location
    The fire alarm went off both mornings waking us up at 06:30. The domestic staff were found in our bedroom on the first morning and when told they could leave the clean they returned back to the room without knocking 3 times. The bed sheets smelt of curry on the first night making for a very uncomfortable sleep. The room temperature was either really hot or really cold once the temp was turned down. No happy medium. The bed was very uncomfortable and pillows too. We had to leave early on the last morning as the fire alarm did not stop going off this resulted in our plans for the day being cancelled as no personal care was able to be completed and no time to dress in clean clothing for the day. This meant a loss of a day for us on new years.
    (Read More)

    Published on 01 Jan 2024

    Linda
    young couple
    10.0
    Exceptional
    All very good
    Every thing was great staff was. Very helpful and pleasant food and breakfast was fantastic all briliant

    Published on 01 Jan 2024

    Jamie
    family with young children
    10.0
    Exceptional
    2 night stay
    Great service with affordable prices
    N/A

    Published on 01 Jan 2024

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    Top Facilities

    parking

    bar

    food

    wifi

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    All Facilities for Holiday Inn Birmingham City, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Happy hour.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, food, parking, wifi.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available.
    Miscellaneous Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Lower bathroom sink, Non-smoking throughout.
    Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails.
    Bathroom Private bathroom, Hairdryer, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Tumble dryer, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Carpeted, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Electric kettle, Restaurant, Special diet menus (on request), Kid meals, Room service, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
    Cleaning services Dry cleaning, Daily housekeeping.
    Media & Technology Radio, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services ATM/cash machine on site, 24-hour front desk, Luggage storage.
    Physical distancing Cashless payment available, Mobile app for room service.
    General Pets allowed.

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