Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, an IHG Hotel

12 Rocky Ridge Road
8.8
573 reviews

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This property has been featured in "47 Best Hotels In Asheville ".

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Room Types Available

King Suite with Sofa Bed
  • Max 4 Adults
    •

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    Suite features a private balcony, a microwave and a small refrigerator.

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    Standard King Room
  • Max 2 Adults
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    Room features cable TV, a small refrigerator and tea- and coffee-making facilities.

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    Standard Room with Two Queen Beds
  • Max 4 Adults
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    Room features cable TV, a small refrigerator and tea- and coffee-making facilities.

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    Standard Room
  • Max 2 Adults
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    Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

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    King Room - Disability Access
  • Max 2 Adults
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  • 1 Photo available
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    The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV. The unit has 1 bed.

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    Queen Room - Mobility Access Roll in Shower/Non-Smoking
  • Max 2 Adults
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    The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV. The unit has 1 bed.

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    Suite with Two Queen Beds and Jetted Tub
  • Max 4 Adults
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  • 1 Photo available
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    The suite provides a tea and coffee maker and a seating area.

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    King Suite with Sofa Bed - Ground Floor
  • Max 4 Adults
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    The suite features a tea and coffee maker and a seating area.

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    About This Property

    Providing a daily hot breakfast buffet and free Wi-Fi, this Asheville hotel is located off Interstate 26. The Biltmore Estate is 10 minutes’ drive away. A flat-screen cable TV and a small refrigerat (Read More)or are found in each simply decorated room at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area. The suites feature a private balcony and a microwave. Guests of the Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area can work out in the fitness centre or relax in the outdoor pool. A launderette and vending machines are offered for added convenience. Asheville’s historic city centre is 10 minutes’ drive from the hotel. The scenic Blue Ridge Parkway is 5 minutes’ drive away.

    Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, an IHG Hotel is featured in

    Guest Ratings For This Property

    8.8
    Based on 573 Reviews
    100% verified reviews

    Comfort

    9.02

    Cleanliness

    9.11

    Value For Money

    8.63

    Facilities

    8.9

    Guest Reviews

    Leroy
    young couple
    9.0
    Superb
    Great location, excellent value and very clean place to stay.
    The location and value was excellent for our trip. The hotel and rooms were clean and larger then expected.

    Published on 20 Dec 2023

    Kathryn
    family with young children
    10.0
    Exceptional
    Exceptional
    The breakfast was great! And I love the dove products provided in the bathrooms
    Lipton teabags would be better

    Published on 02 Dec 2023

    Teresa
    young couple
    8.0
    Very good
    Very clean
    Lovely reception staff
    Paper plates and plastic knife and forks a bit hard to eat with

    Published on 09 Nov 2023

    Rebecca
    family with young children
    5.0
    Passable
    I was very disappointed
    The employees
    The hotel is not worth no more then 55 dollars a night it is very outdated and just all the way around just dirty

    Published on 02 Nov 2023

    Martin
    young couple
    10.0
    Exceptional
    I would recommend this place to anyone traveling here.
    The bed was extremely comfortable and there was plenty of space in the room.
    Everything was above satisfactory.

    Published on 01 Nov 2023

    Susan
    with friends
    10.0
    Exceptional
    Would stay here again as it was very clean and comfortable.
    This was a very clean facility with a nice breakfast. The beds were comfortable and the staff was pleasant.
    It was a great property. No complaints.

    Published on 24 Oct 2023

    Michael
    solo traveller
    9.0
    Superb
    Generally very good, but not having WiFi access made planning some excursions more difficult.
    Location, ease of access (close to Interstate 26 & Interstate 40 & Blue Ridge Parkway). Rooms were nice. Available breakfast was reasonably good. Snacks/drinks available at Front Desk.
    Never could get access to hotel's WiFi system. Presumably, this is because my old iPad (probably old version of Safari browser) was incompatible with the hotel's newer WiFi router's authorization page. There's no reason for the router to use webpage technology that's so modern that older browsers won't work with it I was given the phone number for Holiday Inn tech support, but I didn't feel like fighting that war. (Note: I could access hotel's WiFi from my iPhone, but that wouldn't have been as convenient as the iPad.)

    Published on 20 Oct 2023

    Frank
    solo traveller
    7.0
    Good
    Good
    Location and staff were good
    The bed wasn't that comfortable. The mattress seemed to have very little support and had sagging spots

    Published on 16 Oct 2023

    Lori
    family with young children
    10.0
    Exceptional
    Good Place To Stay
    Staff was very nice. Breakfast was decent.
    NA

    Published on 11 Oct 2023

    Anonymous
    young couple
    9.0
    Superb
    Very nice stay! We would stay again!
    Clean & quiet
    No complaints

    Published on 05 Oct 2023

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    Top Facilities

    parking

    wifi

    pool

    bar

    food

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    All Facilities for Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, an IHG Hotel

    Category Facilities
    Activities Bike tours, Live music/performance, Cycling, Live sport events (broadcast), Tennis court, Billiards, Fishing, Horse riding, Skiing, Hiking, Bowling, Walking tours, Squash, Pub crawls, Mini golf, Canoeing, Golf course (within 3 km), Tour or class about local culture.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others bar, pool, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Miscellaneous Facilities for disabled guests, Non-smoking rooms, Lift, Non-smoking throughout.
    Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shower, Toilet.
    Room Amenities Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Private entrance, Shallow end, Seating Area, Carpeted, Iron, Safety deposit box, Heating, Socket near the bed.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Kid-friendly buffet, Vending machine (snacks), Kid meals, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, Fire extinguishers.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Key access.
    Media & Technology Cable channels, TV, Radio, Flat-screen TV, Telephone.
    Common areas Sun terrace, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services 24-hour front desk, Express check-in/check-out, Invoice provided.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Pets allowed.
    Pool and wellness Hot tub/Jacuzzi, Fitness centre, Fitness, Spa and wellness centre, Sun loungers or beach chairs.

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