Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel, Knoxville

This property has been featured in "47 Best Hotels In Knoxville ".

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Top Facilities

parking

wifi

pool

bar

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Standard Room

Max 2 Adults

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Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Standard King Room

Max 3 Adults

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This room features a cable TV, desk, and small refrigerator. Coffee-making facilities are also included.

King Room - Disability Access

Max 3 Adults

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This accessible room features a cable TV, desk, and small refrigerator. Coffee-making facilities are also included.

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All Facilities for Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel

Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Others	parking, bar, wifi, pool.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Family rooms, Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Lower bathroom sink, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Bathroom	Bath, Private bathroom, Bath or shower, Free toiletries, Toilet, Hairdryer.
Room Amenities	Air conditioning, Interconnected room(s) available, Ironing facilities, Heating, Wardrobe or closet, Clothes rack, Desk, Seating Area, Carpeted, Iron, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Refrigerator, Kid meals, Microwave, Kid-friendly buffet, Tea/Coffee maker.
Safety & security	Fire extinguishers, Smoke alarms.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Wake up service/Alarm clock, Key card access.
Media & Technology	Radio, Cable channels, Flat-screen TV, Telephone.
Common areas	Shared lounge/TV area.
Reception services	Express check-in/check-out, 24-hour front desk.
General	Pets allowed.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Fitness centre, Sun loungers or beach chairs.
Shops	Minimarket on site.

About This Property

This hotel is 11 miles from downtown Knoxville and 4 miles from Ruggles Golf Course. It features spacious rooms with free Wi-Fi and serves a buffet breakfast with hot cinnamon rolls. Guests of the Holiday Inn Express Knoxville-Strawberry Plains can enjoy free access to the indoor pool and a small gym. The business center is open 24-hours a day and parking is free on-site. A microwave, refrigerator and coffee maker are standard in every room at the Knoxville Holiday Inn Express. All rooms are warmly decorated with carpeted floors and include a cable TV. The Tennessee Firefighters Museum is less than 1 miles from the hotel. Knoxville Zoo and the University of Tennessee are both a 15-minute drive away.

Guest Ratings For This Property

8.4

Based on 385 Reviews

100% verified reviews

Comfort

8.77

Cleanliness

8.71

Value For Money

8.2

Facilities

8.53

Guest Reviews

Sue

family with young children

5.0

Passable

most of our stay for staying a week is good . but check out day your keys get shut off at 7am sharp!

Mr. Mason Hewitt , I really feel that there need to be some attention done to this motel. Every morning they were out of cereal, milk juice and forks. we were here from December 24 thru December 28 and went thru this every day and no one really seemed to care that this was going on or even cared to fix it. We also had to go get our own bath towels from the front desk 3 days that we were there, we asked the house keepers several times if we could get some and they could not even understand us or other guest. Another problem us and other guest had was when it was check out day, we had out keys turned of at 7:30 so when we all went down to eat and then came back up to eat none of us could get back into our rooms, she wasn't happy at the desk when we all showed up to get our keys fixed at 9:30 or around there. Our Faust in the shower needs help. it will not stay in place it falls down so when in the shower and getting a shower all the sudden it falls and you get scolded (burned), we were in room 316. I feel that we need to have something done to make things right for all this. we did talk to the front desk several times and they kind of acted like what do you want us to do. . A lot of that things that not only went wrong for us went wrong for all your guest and it wasn't fair for us no utensils to eat with 1 day no milk several days for cereal when there was some. . I do hope that you care enough to fix this for other who come to your establishment. Tim and Sue Smith 2915 Zearing Ave Somers , IOwa 50586

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Published on 02 Jan 2024

Anonymous

young couple

5.0

Passable

This room was uncomfortable.

Location

The room was minimally comfortable. The bed was uncomfortably high to get in and out. The chair was not at all comfortable and did not seem to fit in its place. I was not able to relax in the room there wasnt anywhere comfortable to sit. We probably wont stay there again

Published on 19 Dec 2023

Sam

young couple

10.0

Exceptional

Difficult to get a Lyft/Uber from this location to downtown being that its about 15-20 minutes outside Knoxville. Rooms were clean, staff was nice. Continental breakfast overall was good. Overall good experience.

Published on 01 Dec 2023

Kisha

young couple

10.0

Exceptional

Wonderful, clean, friendly place to stay. Highly recommend

Lisa was so friendly and helpful upon checking. She made it so easy and pleasant. The room was exceptional. It was extremely clean. The bed was excellent and so were the pillows. The breakfast buffet was hot and delicious. The lobby was clean as well. All staff was super friendly. Checkout was easy.

Everything was excellent!!!

Published on 14 Nov 2023