Hotel Boutique Cigarral de las Mercedes

Piedrabuena, 72
9.4
199 reviews

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This property has been featured in "45 Best Hotels In Toledo ".

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Room Types Available

Classic Double Room
  • Max 2 Adults
    •
  • 1 Photo available
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    This elegantly decorated room features a spacious terrace with views of the Cigarral gardens or lake. It includes flat-screen TV with DVD and CD player, a minibar and a safe. High quality linens are provided and the private bathroom includes a spa shower with rain, waterfall and massage functions.

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    Villa
  • Max 2 Adults
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    This spacious villa features a private garden and a porch with a hot tub. It includes distinctive and elegant decor and has a large lounge area with a sofa featuring flat-screen TV, DVD and CD player. A minibar, safe and private bathroom are all inlcuded, along with private parking.

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    Deluxe Room
  • Max 2 Adults
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    This double room's special feature is the hot tub. The spacious double room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

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    Queen Room with Garden View
  • Max 2 Adults
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  • 5 Photos available
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    The double room features air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

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    Quadruple Room with Terrace
  • Max 4 Adults
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    The unit has 2 beds.

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    About This Property

    Surrounded by countryside, Hotel Boutique Cigarral de las Mercedes is located 5 km from the historic centre of Toledo. It offers free Wi-Fi and parking. Each of the modern, soundproofed rooms at El (Read More)Cigarral De Las Mercedes has a unique design, with antique-style furniture. All rooms have a 26-inch LCD TV with DVD player, and a safe. The beds have fine cotton sheets, while the bathrooms have high-pressure showers with waterfall or hydromassage effect. All rooms have a private terrace with views of the lake or the gardens. The Puy du Fou theme park is 5 km from the Cigarral de las Mercedes hotel.

    Hotel Boutique Cigarral de las Mercedes is featured in

    Guest Ratings For This Property

    9.4
    Based on 199 Reviews
    100% verified reviews

    Comfort

    9.76

    Cleanliness

    9.76

    Value For Money

    8.69

    Facilities

    9.56

    Guest Reviews

    Andy
    young couple
    10.0
    Exceptional
    Perfect
    Beautiful space with stunning views, very quiet, staff really friendly, excellent rooms, short taxi ride into Toledo old town, and staff really helpful with tips, restaurant bookings, etc. Pool great for chilling in the heat of the day. Recommended!

    Published on 20 Jul 2023

    Ciaran
    young couple
    9.0
    Superb
    if only the dining room had been open for dinner it would have left an ever greater impression
    Everything. staff, ambience etc. no fault.
    while we were informed by email in advance of arrival that the dinning room was not open on the evening we were staying it was to late at that stage to make an alternative hotel booking and indeed most likely would have incurred a full cancellation charge had we done so.

    Published on 10 Jun 2023

    William
    young couple
    9.0
    Superb
    Good Food Good Location
    Breakfast and dinner was very good. bed, shower room and bedroom were comfortable. Balcony on room was good. Garden landscaping was excellent. Room service was very good. Parking was convenient.
    They were a bit difficult about our dogs, and very restrictive, in leaving them in our room while at dinner and breakfast, as opposed to the other 5* hotels we stayed in over the past year who had no difficulty with them remaining in the room. Initially at checkin they implied we had not told them about the two small dogs, which was untrue. We always make sure the hotel know about our two small dogs.

    Published on 24 May 2023

    Stephen
    young couple
    10.0
    Exceptional
    Will book again.
    Lovely Hotel with great staff.

    Published on 12 May 2023

    Vincent
    young couple
    10.0
    Exceptional
    A great base to visit Toledo. Lovely gardens and rooms.
    very well located, stunning gardens, really friendly and helpful staff. All excellent.
    Very noisy building works, which slightly spoilt the mood.

    Published on 07 May 2023

    Carrie
    young couple
    8.0
    Very good
    A lovely space outside of Toledo.
    The room was lovely, with a nice terrace to enjoy the outdoors. The bed was comfortable, and the water pressure was fantastic! The staff was incredibly accommodating and made recommendations to some fantastic restaurants, and repeatedly asked about our stay to ensure we were enjoying ourselves.
    Compared to the other 4 and 5-star hotels we stayed at during our trip, this one was missing some basics that we would have expected - tissues in the bathroom, a wastebasket in the room, some standard toiletries, etc. We didn't realize there would be so many families at the property, so it wasn't as quiet or relaxing as we would have liked. That is less about the hotel then parents being aware of their children.

    Published on 08 Apr 2023

    Lorena
    group
    10.0
    Exceptional
    Exceptional
    its absolutely beautiful.
    nothing.

    Published on 04 Apr 2023

    Lisa
    young couple
    10.0
    Exceptional
    highly recommend
    gorgeous rooms and pool area
    easier pool service would be a bonus

    Published on 13 Nov 2022

    Graham
    young couple
    7.0
    Good
    Nice room - good location but disappointing facilities
    location and quality of room were excellent
    despite the scale of the property the outdoor and indoor options for seating / relaxing were very limited . It was really disappointing that all the pool furniture was removed - as even bough the pool was closed for swimming the weather was warm enough to laze in the sun and there was nowhere comfortable to do that

    Published on 26 Oct 2022

    Bengisu
    solo traveller
    5.0
    Passable
    Do yourselves a favour by dining elsewhere
    The location itself is really pretty. My room (which was a regular room) was beautiful, luminous and very comfortable with a great view and balcony. Also they allowed me to check out about an hour later than announced, as I had a meeting to attend all morning.
    The level of service was below my expectations compared to the nightly price of almost 200 EUR. Upon arrival I had not been given a tour around the property with proper explanations. The welcome drink that they advertise on their website also was nonexistent. Besides, the staff toured so rarely around the pool that once I had to go all the way back to my room to call the room service to order something, for which I also had to pay an additional 5 EUR for an order to the pool. The biggest disappointment however was the restaurant, by far. First night I was there they told me restaurant was closed because that was the rest day of the kitchen staff (but I think the truth was that they were all busy preparing the food for the wedding that took place there that night) which I realized was actually a blessing because I had to go to one of the restaurants outside. Next evening was the moment I had the worst food experience of my 4 day long Toledo trip, being the least tasty by far and also the most expensive (+50 EUR per person). I had higher hopes for sure, given how proud they seem to be of their cuisine. Also, I will share a photo of the "tapa" they brought upon my request to accompany my first drink during the dinner, which is customary in Spain. It was dried fruits of the lowest possible quality, that felt like it had waited outside for a veeery long time. Why?! I think this place could be lovely if you are having your wedding there, because you get all the effort and attention, but otherwise, meh.
    (Read More)

    Published on 04 Sep 2022

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    Top Facilities

    parking

    bar

    food

    wifi

    pool

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    All Facilities for Hotel Boutique Cigarral de las Mercedes

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Walking tours, Pub crawls, Golf course (within 3 km), Tour or class about local culture.
    Cleanliness & disinfecting Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Others bar, pool, food, parking, wifi.
    Miscellaneous Family rooms, Soundproof rooms, Non-smoking rooms, Lift.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Accessibility Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Soundproofing, Air conditioning, Wardrobe or closet, Desk, Seating Area, Iron, Safety deposit box, Fan, Hot tub, Tile/marble floor, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Minibar, Coffee machine, Outdoor furniture, Room service, Tea/Coffee maker.
    Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Media & Technology CD player, TV, DVD player, Radio, Flat-screen TV, Telephone.
    Services & Extras Towels, Key card access, Linen, Wake-up service.
    Common areas Sun terrace, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, Invoice provided, Tour desk.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    Entertainment and family services Babysitting/child services.
    Pool and wellness Massage, Back massage, Yoga classes, Foot massage, Public Bath, Neck massage, Head massage, Full body massage, Hand massage, Sun loungers or beach chairs.
    Transport Airport drop off, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Outdoor & View Terrace, Patio, View, Lake view, Balcony, Garden view.

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