Hotel Puerto Palace, Puerto de la Cruz

This property has been featured in "45 Best Hotels In Puerto De La Cruz ".

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parking

bar

wifi

pool

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Check Room Options And Availability

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Standard Single Room

Max 1 Adult

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This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.

Single Room with Pool View

Max 1 Adult

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This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit offers 1 bed.

Single Room with Sea View

Max 1 Adult

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This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.

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All Facilities for Hotel Puerto Palace

Category	Facilities
Activities	Badminton equipment, Live music/performance, Aerobics, Tennis equipment, Cycling, Live sport events (broadcast), Tennis court, Fishing, Hiking, Happy hour, Walking tours, Mini golf, Table tennis, Diving.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Others	bar, pool, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Designated smoking area.
Safety features	Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Bathroom	Private bathroom, Toilet paper, Hairdryer, Sauna, Bath, Toilet, Bidet.
Room Amenities	Drying rack for clothing, Air conditioning, Wardrobe or closet, Clothes rack, Shallow end, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Refrigerator, Vending machine (drinks), Restaurant, Kid-friendly buffet, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Linen, Wake-up service.
Media & Technology	TV, Satellite channels, Flat-screen TV, Telephone.
Common areas	Sun terrace, Games room, Garden, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Currency exchange.
Physical distancing	Cashless payment available.
Entertainment and family services	Evening entertainment, Kids' outdoor play equipment, Children's playground, Board games/puzzles, Babysitting/child services.
Pool and wellness	Sun umbrellas, Solarium, Massage, Beauty Services, Manicure, Personal trainer, Fitness/spa locker rooms, Hot tub/Jacuzzi, Public Bath, Make up services, Fitness centre, Fitness classes, Fitness, Pedicure, Sun loungers or beach chairs.
Transport	Car hire, Shuttle service.
Outdoor & View	Pool view, Terrace, Sea view, Balcony.
Bath/Hot spring	Open-air bath.
Shops	Minimarket on site.

About This Property

Hotel Puerto Palace features accommodation with gardens and terraces. The property has three swimming pools along with a kid's pool. All rooms come with a private balcony, a flat-screen TV and a mini fridge. Private bathroom is fitted with a hairdryer and a magnifying mirror. Buffet breakfast is available at the property. Guest can also enjoy dinner at the restaurant and a bar with live music at night. The property boasts a massage parlour along with activities including mini-golf, table tennis and a volleyball. A fitness centre and a tennis court are available at an additional charge. Hotel Puerto Palace is located about 1 km from Playa Jardin Beach and 1.5 km from Botanical Gardens and Loro Park.

Guest Ratings For This Property

8.5

Based on 5236 Reviews

100% verified reviews

Comfort

8.93

Cleanliness

9.13

Value For Money

8.66

Facilities

8.72

Guest Reviews

Hana

family with young children

10.0

Exceptional

Great value for money! Everything was perfect!Breakfast great, room large enough for all four of us with a balcony and perfect view on El Teide, several pools that kids enjoyed.

Published on 05 Jan 2024

Wojciech

family with young children

3.0

Poor

Not much really - the pool looked nice and apparently it is heated but did not get a chance to swim in it.

This place is tired and in urgent need of an upgrade. Our room was very dated, bathroom had mould in the shower, all kitchen applianaces felt sticky amd not properly cleaned. Dark beedroom that never gets sun. Breakfast was not good - overall not a great experience.

Published on 04 Jan 2024

Vasyl

family with young children

10.0

Exceptional

Perfect

Excellent meals. Rich choice of dishes

A bit too far from the center

Published on 04 Jan 2024

Kaktiniece

family with young children

6.0

Pleasant

Very good breakfast

We were travelling with 2 kids and 2 year old baby. The staff at reception told that it is againstvthe jotel policy that we are 5 in the room, even if baby dod need anything at all

Published on 04 Jan 2024