Hotel Walter Au Lac, Lugano

This property has been featured in "50 Best Hotels In Lugano ".

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Small Single Room with Lake View

Max 1 Adult

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Air-conditioned room overlooking the lake, with satellite TV, a minibar and a tea/coffee maker. A private bathroom is fitted with a bath tub or a shower and a hairdryer.Please note that extra beds are not available in this room type.

Small Double Room with Lake View

Max 2 Adults

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Two-Bedroom Suite with Lake View and Terrace

Max 6 Adults

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This room includes a bedroom and a living room with a flat-screen satellite TV and a minibar. It comes with a terrace and Nespresso coffee machine with free capsules. Two private bathrooms are fitted with a bath tub or a shower and a hairdryer.

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All Facilities for Hotel Walter Au Lac

Category	Facilities
Activities	Live music/performance, Cycling, Hiking, Walking tours, Temporary art galleries.
Business facilities	Fax/photocopying.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	food, wifi.
Miscellaneous	Family rooms, Non-smoking rooms, Lift, Non-smoking throughout.
Safety features	Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by elevator.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Additional bathroom, Hairdryer, Slippers, Bath, Shower, Toilet, Bidet, Additional toilet, Bathrobe.
Room Amenities	Sofa, Hypoallergenic, Soundproofing, Sofa bed, Air conditioning, Clothes rack, Desk, Seating Area, Safety deposit box, Fold-up bed, Tile/marble floor, Interconnected room(s) available, Heating, Hardwood or parquet floors, Socket near the bed.
Food & Drink	Wine/champagne, Refrigerator, Electric kettle, Restaurant, Minibar, Coffee machine, Outdoor dining area, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Cleaning services	Ironing service, Trouser press, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Alarm clock, Wake-up service.
Media & Technology	TV, Radio, Flat-screen TV, Telephone.
Common areas	Sun terrace, Shared lounge/TV area.
Reception services	24-hour front desk, Tour desk, Luggage storage, Currency exchange.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
Transport	Car hire, Public transport tickets.
Pool and wellness	Sun loungers or beach chairs.
Outdoor & View	City view, Terrace, Patio, Landmark view, View, Lake view, Balcony.

About This Property

Situated on the lake promenade near the traffic-free centre of Lugano, Hotel Walter Au Lac offers you rooms with superb lake views. WiFi is free of charge. All air-conditioned rooms are renovated. Coffee and tea facilities are offered for free. Panoramic terrace located on the 5th floor. Shower, sunbeds and beach towels available on site. The funicular, the car parks, the pier, the post office, shops, the theatre and cinemas are easily reachable on foot from the Hotel Walter Au Lac.

Guest Ratings For This Property

8.6

Based on 1856 Reviews

100% verified reviews

Comfort

8.83

Cleanliness

8.91

Value For Money

8.18

Facilities

8.29

Guest Reviews

Xinyue

family with young children

8.0

Very good

Amazing view to the lake and very convenient location with nice restaurants nearby. Breakfast room is also very beautiful and good options.

We have one singer person room, it's really nice and cozy, but it doesn't smell fresh. Not sure if it's because not often used. Windows are a bit old, it's not very sound proof. Below the hotel it's a busy road by the lake.

Published on 27 Dec 2023

Liezel

family with young children

8.0

Very good

Pretty views from the hotel

Amazing location right on the waterfront. Very nice views from the roof top terrace. Spacious and comfortable rooms

The soundproofing of the rooms could be better. We could hear water running when the guests next door showered or flushed the toilet. The breakfast that was offered could also be better. A very limited selection.

Published on 26 Dec 2023

Zeynep

family with young children

8.0

Very good

Everything was great!!

Nothing

Published on 02 Dec 2023

Anonymous

young couple

10.0

Exceptional

The location. The location is simply breathtaking. The staff was so helpful. I cant recommend this Htel enough

The location

Nothing everything was amazing

Published on 28 Nov 2023

Thomas

young couple

10.0

Exceptional

Perfect location, lovely and helpful staff, clean room

I acccidentally booked the wrong room and they were fully booked when we noticed but it was no problem at all and the staff solved it within a splitsecond. Really nice view, super friendly staff and clean room

the fridge got a little loud randomly at night once

Published on 26 Nov 2023

Satoko

solo traveller

10.0

Exceptional

Spacious environment all maintained every details. Great thick towels and toilet paper ( details but make us happy), bath tub, and more than anything, great view from the window. All staffs are friendly, reliable and helpful.

Nulla

Published on 23 Nov 2023

Matthew

family with young children

7.0

Good

Location

Cleanliness. Sleeping or lack of

Published on 15 Nov 2023

Mary

young couple

8.0

Very good

Fabulous location, location, did I mention the location?

LOCATION, LOCATION, LOCATION! Easy access to everything, fabulous views from the balcony. The breakfast was plentiful and delicious. We appreciated the room. Enjoyed the decor & beauty of the artwork around the hotel. Most of the staff were excellent with people. We were able to do alot in our 2 days in beautiful Lugano! (A fabulous Boat ride, funicular, delicious meals, & unexpectedly; we enjoyed a parade from our balcony!) I want to return! Thank you!

My ONLY disappoinment was that the side of the bed closest to the bathroom had a bit of a saggy mattress, so I woke up with a sore back. We were on the 2nd floor, in the room directly in front of the elevator.

Published on 12 Nov 2023