Hotel

Hôtel de l'Europe by HappyCulture

38 rue du Fossé des Tanneurs
8.2
(4611 reviews)

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This property has been featured in "50 Best Hotels In Strasbourg ".

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Superior Double

  • Max 2 Adults
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    This air-conditioned room features a TV with satellite channels and a private bathroom.

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    Deluxe Room

  • Max 2 Adults
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    This spacious room has a TV with satellite channels.

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    Standard Double Room

  • Max 2 Adults
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    This air-conditioned room features a TV with cable channels and a private bathroom with a shower.No extra beds or baby cots are available in this room type.

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    Superior Twin Room

  • Max 2 Adults
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    Offering free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit has 2 beds.

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    Superior Triple Room

  • Max 3 Adults
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    Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned triple room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit offers 2 beds.

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    Deluxe Twin Room

  • Max 2 Adults
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    Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This wheelchair accessible twin room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.

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    Family Room

  • Max 4 Adults
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    This family room has a double bed for the adults and the children sleep in either a double bed or twin beds or bunk beds.

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    Single Room

  • Max 1 Adult
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    Offering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 1 bed.

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    All Facilities for Hôtel de l'Europe by HappyCulture

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Hiking, Walking tours.
    Cleanliness & disinfecting Hand sanitiser, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, food, wifi.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Pet bowls, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
    Room Amenities Sofa, Soundproofing, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Iron, Safety deposit box, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed.
    Food & Drink Electric kettle, Room service, Tea/Coffee maker.
    Safety & security Smoke alarms, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Key access.
    Media & Technology TV, Radio, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Shared lounge/TV area.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Private check-in/check-out, Luggage storage.
    Physical distancing Single-room air conditioning for guest accommodation, Contactless check-in/check-out, Physical distancing rules followed.
    General Pets allowed.
    Entertainment and family services Books, DVDs, or music for children, Board games/puzzles.

    About This Property

    Hôtel de l'Europe by HappyCulture provides en suite accommodation in Petite France, the historic pedestrian area of Strasbourg’s city centre and is 500 metres from Notre Dame Cathedral. It is set in a 15th-century coaching inn. Each of Hôtel de l'Europe by HappyCulture’s air conditioned rooms has a flat-screen TV. Guests are invited to relax in the hotel bar. For breakfast, please note 'buffet en salle' and 'continental' in room This hotel is in a traditional half-timbered Alsatian building. The hotel’s central location is near Place Kléber in the heart of the city’s commercial district. Guests staying at this hotel have access to the lounge area in all HappyCulture Collection hotels throughout the city where they can drop off their shopping bags, borrow an umbrella or charge their mobile phone.

    Guest Ratings For This Property

    8.2
    Based on 4611 Reviews
    100% verified reviews

    Comfort

    8.32

    Cleanliness

    8.34

    Value For Money

    8.04

    Facilities

    8.0

    Guest Reviews

    Susan
    review category business travellers
    8.0
    Very good
    Very good
    Friendly staff, good breakfast, water in lobby and hot wine ..

    Published on 05 Jan 2024

    Marco
    young couple
    1.0
    Bad
    BEFOREHAND THEY STEAL FROM THE ROOMS, BE CAREFUL
    Nothing
    In this hotel they steal in the rooms They stole a perfume from us in the bathroom It was the perfume I gave my girlfriend for Christmas The most annoying thing is that after having communicated it to the reception they told us that they would call us and in case they did not find it they would refund us, to be sure because they cared a lot about what had happened. They are gone they have never been heard from. They have not been heard from because it was the day of check out. Be careful you dont go to this hotel. Then the hotel is dirty carpet in all common parts very dirty, the elevator is really dirty, the rooms are badly kept. In ours there was a water leak on the ceiling and the lights often did not go. BUT BEFOREHAND THEY STEAL FROM THE ROOMS, BE CAREFUL

    Published on 02 Jan 2024

    Andrew
    group
    10.0
    Exceptional
    Perfect location. Just what we needed for a short stay with full days. Front desk very friendly.
    Central location, room just what we needed.
    Room a bit warm and air con not working. Meant had to leave window open which was a bit noisy through the night. Didnt distract from a fantastic stay though.

    Published on 31 Dec 2023

    Vinicius
    family with young children
    9.0
    Superb
    Great experience!
    Approachable and helpful staff, size of the rooms and cleanliness.
    I didnt like the fact that the bathroom did not have a proper shower with glass boxes. I would rather have both bath tube and also a separate glass box shower area.

    Published on 30 Dec 2023

    Anna
    young couple
    8.0
    Very good
    Great location for short stay
    Great location and great food selection for breakfast
    Poor noise isolation and mouldy bathroom

    Published on 29 Dec 2023

    Kirsty
    family with young children
    8.0
    Very good
    Quirky, older hotel, amazing location and awesome bathroom!!
    Location is amazing!! Staff super friendly and helpful! Family room spacious
    Parking! During xmas markets parking is no go and hiking through city at night was a bit hard with kids. No fridge or any facilities in rooms. Coffee machine in foyer wasnt working.

    Published on 27 Dec 2023

    Tanya
    family with young children
    10.0
    Exceptional
    Great stay, would definitely return one day again.
    The staff were incredibly friendly, helpful and had a great sense of humour. Room was very spacious, and facilities well kept. The buffet breakfast is a must - great variety and delicious.
    Extra tea sachets in the room for those that don't drink coffee.

    Published on 26 Dec 2023

    Amy
    family with young children
    8.0
    Very good
    Great option for both city & train access
    Location was perfect for our Christmas market adventure and access to train station. Liked modern upgrades that kept architectural character of past hotel. Breakfast was great with options for all.
    Facilities could use some updating, ie. shower stall door edging torn and light switch control difficult to use at times.

    Published on 26 Dec 2023

    Ana
    family with young children
    8.0
    Very good
    Perfect hotel for a short family trip
    Loved the family room and breakfast, the staff was great specially during breakfast. Loved the water machine with sparkling and coffee available 24/7
    Lobby is quite simple, with very little they could upgrade it

    Published on 25 Dec 2023

    Colin
    review category business travellers
    6.0
    Pleasant
    Great location and staff but disappointed by poor state of room.
    Great location for visiting Strasbourg. Very friendly and helpful staff. Free coffee and water (still and sparkling) available 24/7 in reception.
    Room (first floor standard double) did not match the four star rating or the photos and needed renovation. No extractor in the bathroom; over-mirror light not working; large section of tiling missing. Air-conditioning unit and motor for the shutter patched up with gaffer tape. Double-door entry to room (two doors within 20 cm of each other) difficult to navigate.

    Published on 25 Dec 2023

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