Hyatt Place Charlotte Airport/Lake Pointe

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Activities

• Golf course (within 3 km)

Others

• Bar
• Pool
• Food
• Parking
• Wifi

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Family rooms
• Facilities for disabled guests
• Higher level toilet
• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area
• Allergy free room
• Lower bathroom sink
• Non smoking throughout

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Hairdryer

Room Amenities

• Sofa bed
• Air conditioning
• Wardrobe or closet
• Desk
• Shallow end
• Seating area
• Safety deposit box
• Ironing facilities
• Heating
• Adapter

Food & Drink

• Wine/champagne
• Vending machine (drinks)
• Restaurant
• Kid friendly buffet
• Vending machine (snacks)
• Packed lunches
• Fruits
• Special diet menus (on request)
• Outdoor furniture
• Tea/coffee maker
• Coffee house on site

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas

Cleaning services

• Dry cleaning
• Daily housekeeping

Media & Technology

• Cable channels
• Tv
• Video
• Radio
• Flat screen tv
• Telephone

Services & Extras

• Key card access
• Alarm clock
• Wake up service

Common areas

• Sun terrace
• Shared kitchen
• Shared lounge/tv area

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Reception services

• Atm/cash machine on site
• 24 hour front desk
• Express check in/check out
• Luggage storage

Physical distancing

• Cashless payment available
• Contactless check in/check out
• Mobile app for room service
• Physical distancing rules followed

General

• Pets allowed

Entertainment and family services

• Board games/puzzles

Pool and wellness

• Sun umbrellas
• Fitness centre
• Fitness
• Sun loungers or beach chairs

Transport

• Car hire
• Airport drop off
• Shuttle service
• Airport shuttle
• Airport shuttle (free)
• Airport pick up
• Shuttle service (free)

Hostel facilities

• Privacy curtain

Shops

• Minimarket on site