Ranked 11 out of 15 luxury hotels in charlotte
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Published on 03 Jan 2024
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Category | Facilities |
---|---|
Business facilities | Meeting/banquet facilities, Fax/photocopying, Business centre. |
Activities | Live sport events (broadcast), Golf course (within 3 km). |
Cleanliness & disinfecting | Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay. |
Safety features | Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available. |
Miscellaneous | Facilities for disabled guests, Non-smoking rooms, Lift, Allergy-free room, Non-smoking throughout. |
Accessibility | Hearing accessible. |
Bathroom | Private bathroom, Bath or shower, Free toiletries, Hairdryer, Bath, Toilet. |
Room Amenities | Sofa, Sofa bed, Air conditioning, Desk, Seating Area, Carpeted, Iron, Rooftop pool, Safety deposit box, Ironing facilities, Heating, Socket near the bed. |
Food & Drink | Wine/champagne, Refrigerator, Snack bar, Microwave, Vending machine (drinks), Restaurant, Vending machine (snacks), Coffee machine, Fruits, Kid meals, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site. |
Safety & security | Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas. |
Services | Free WiFi, WiFi, Internet services. |
Cleaning services | Ironing service, Dry cleaning, Daily housekeeping, Laundry. |
Services & Extras | Towels, Wake up service/Alarm clock, Key card access, Linen, Wake-up service, Key access. |
Media & Technology | Pay-per-view channels, Cable channels, TV, Flat-screen TV, Telephone. |
Common areas | Sun terrace, Picnic area, Shared lounge/TV area. |
Food & drink safety | All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Food can be delivered to guest accommodation. |
Reception services | 24-hour front desk, Express check-in/check-out, Luggage storage. |
General | Parking, Parking on site. |
Physical distancing | Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed. |
Entertainment and family services | Board games/puzzles. |
Pool and wellness | Sun umbrellas, Outdoor pool, Outdoor pool (seasonal), Swimming pool, Swimming Pool, Fitness centre, Fitness, Sun loungers or beach chairs. |
Transport | Accessible parking, Parking garage. |
Outdoor & View | View. |
Shops | Minimarket on site. |