Hotel

ibis Birmingham Centre New Street Station Hotel

Ladywell Walk
7.4
(6635 reviews)

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This property has been featured in "50 Best Hotels In Wolverhampton ".

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Top Facilities

parking

bar

wifi

food

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Double Room

  • Max 2 Adults
    •

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    This room has a TV, tea and coffee making facilities, and a work desk. The en suite bathroom has a hairdryer.

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    Twin Room

  • Max 2 Adults
    •

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    This room has a TV, tea and coffee making facilities, and a work desk. The en suite bathroom has a hairdryer.

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    Family Room with One Double Bed and One Single Bed

  • Max 3 Adults
    •

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    The triple room provides a tea and coffee maker, a carpeted floor, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.

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    All Facilities for ibis Birmingham Centre New Street Station Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Billiards.
    Others parking, bar, wifi, food.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Lower bathroom sink, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
    Accessibility Toilet with grab rails, Upper floors accessible by elevator, Emergency cord in bathroom.
    Bathroom Shower, Private bathroom, Toilet paper, Toilet, Hairdryer.
    Room Amenities Heating, Clothes rack, Desk, Carpeted, Fan.
    Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Electric kettle, Kid meals, Restaurant, Packed lunches, Tea/Coffee maker.
    Safety & security Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Cleaning services Daily housekeeping, Dry cleaning.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen.
    Media & Technology TV, Flat-screen TV.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Common areas Shared lounge/TV area.
    Reception services Express check-in/check-out, Private check-in/check-out, Luggage storage, 24-hour front desk.
    General Pets allowed.
    Physical distancing Cashless payment available, Physical distancing rules followed.

    About This Property

    Just 600 metres from Birmingham New Street Rail Station and Bull Ring Shopping Centre, the Ibis Birmingham Centre is located in central Birmingham, in the vibrant Chinese Quarter and next to the Arcadian Centre. The Hippodrome Theatre is just a minute's walk from the hotel, while the city's shops are just a 5-minute stroll. The hotel has modern, en suite rooms with free Wi-Fi, a flat-screen TV, work desk, and tea and coffee making facilities. In the mornings, the ibis Birmingham Centre provides a cooked buffet breakfast from 06:30 to 10:00. Guests can also enjoy drinks and hot food from the 24-hour bar. Limited onsite parking is available at an additional charge.
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    Guest Ratings For This Property

    7.4
    Based on 6635 Reviews
    100% verified reviews

    Comfort

    7.83

    Cleanliness

    7.91

    Value For Money

    7.72

    Facilities

    7.65

    Guest Reviews

    Yumi
    family with young children
    8.0
    Very good
    Reasonable stay
    Reasonable price, clean and spacious room
    Noise from other guests and a night club

    Published on 04 Jan 2024

    Katienne
    young couple
    9.0
    Superb
    Superb
    Clean
    Uncomfortable mattress

    Published on 04 Jan 2024

    Kate
    group
    8.0
    Very good
    A brilliant location with fantastic staff added to the enjoyment of visiting the Christmas Market.
    One front desk night staff member was particularly impressive. I would like to single out Samira as providing excellent customer service. The key to my room was faulty and despite trying the master keys, and physical keys it still wouldn't unlock (involving three trips up to the room). This was late - at a quarter to midnight. Samira remained calmed, dealt with the situation efficiently and also reassured me that all would be well. She provided me with refreshment whilst she sorted the faulty lock. Her calm, positive, professional manner meant I too remained calm. She is an asset to the Ibis Team.
    (Read More)

    Published on 04 Jan 2024

    Paul
    young couple
    8.0
    Very good
    Good hotel in a good location
    Good location and staff really helpful.
    The toaster at breakfast was terrible

    Published on 02 Jan 2024

    Rosemary
    solo traveller
    10.0
    Exceptional
    I had a great stay & will definitely stay here again when I visit Birmingham.
    This was the first Ibis Id stayed in & I was very impressed. My room was spotlessly clean, comfortable, well equipped & with modern decor. The shower was powerful with constant hot water. The staff were polite & friendly & Ingrid was particularly so, she was friendly & very helpful. The buffet breakfast for which one pays extra is good value with a huge variety of items. Im gluten intolerant but there were plenty plenty items in the buffet suitable for me. Also the location is good as its very near the railway station & in China Town where theres a huge number of restaurants & not all are Chinese I found an excellent Indian one.
    (Read More)
    Nothing!

    Published on 01 Jan 2024

    Mrs
    young couple
    2.0
    Very poor
    Very poor
    Extreme noise from the guests room next door 205.. Paper thin walls. Commen to have 4am arrivals, shouting drinking, banging. Not a nice experience every morning!!!! Avoid Room 203. and we stayed 7 days!!! We heard at least 4 changes of guests and seem to arrive at 4am ish ALWAYS a nightmare!!! Excellent location. Bring ear plugs Meticulously clean room. Can't fault that. staff v nice.
    Extreme noise from the guests room 205..we were in 203 Paper thin walls. There was maybe 4 different changes of guests and always extreme noise. Commen to have 4am shouting and banging. We thought maybe workers from Chinatown starting their shift!!! That's just a guess!! Not a nice experience every morning to be awoken and we stayed 7 days!!! Excellent location. Bring ear plugs Meticulously clean. Lovely staff excellent location.

    Published on 31 Dec 2023

    Julie
    young couple
    8.0
    Very good
    Very good
    Location

    Published on 31 Dec 2023

    Rachel
    family with young children
    7.0
    Good
    Great location, nice hotel, shame about the loud music
    Great location, rooms were clean and tidy, decent breakfast and bar area.
    The hotel is right next to some bars so there was very loud music until 3am at the weekend.

    Published on 31 Dec 2023

    Tracy
    young couple
    9.0
    Superb
    Great location and value for money
    Great location , very clean and staff are pleasant

    Published on 29 Dec 2023

    Amina
    young couple
    5.0
    Passable
    Its okay
    Location
    Room very small and paper thin walls. Cleaners were extremely loud.

    Published on 28 Dec 2023

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