ibis Carcassonne Centre - La Cit�, Carcassonne

This property has been featured in "37 Best Hotels In Carcassonne ".

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parking

bar

wifi

food

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Standard Double Room with Double Bed

Max 2 Adults

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This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom.

Standard Double Room with Two Single Beds

Max 2 Adults

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This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

2 Adjacent Double Rooms

Max 4 Adults

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This air-conditioned quadruple room includes a flat-screen TV with satellite channels and a private bathroom.

Category	Facilities
Business facilities	Fax/photocopying.
Others	parking, bar, wifi, food.
Cleanliness & disinfecting	Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Facilities for disabled guests, Soundproof rooms, Lower bathroom sink, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails, Upper floors accessible by elevator.
Bathroom	Shower, Private bathroom, Free toiletries, Body soap, Toilet, Hairdryer, Shampoo.
Room Amenities	Air conditioning, Ironing facilities, Heating, Wardrobe or closet, Desk, Carpeted, Safety deposit box.
Food & Drink	Wine/champagne.
Safety & security	Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarms.
Cleaning services	Daily housekeeping.
Services & Extras	Wake-up service, Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock.
Media & Technology	Radio, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	Luggage storage, 24-hour front desk.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Books, DVDs, or music for children.
Outdoor & View	Terrace.

About This Property

ibis Carcassonne Centre is ideally located 1 km from Carcassonne's Train Station and only 800 metres from the medieval heart of the city. It offers a 24-hour reception and air-conditioned guest rooms with free WiFi.

Guest Ratings For This Property

7.2

Based on 1650 Reviews

100% verified reviews

Comfort

7.2

Cleanliness

7.6

Value For Money

7.0

Facilities

6.9

Guest Reviews

Peter

family with young children

10.0

Exceptional

Excellant location great staff massive thank you to veronique the night receptionist she was probably the most helpfull hotel worker I have ever met and is an absolute credit to the company. Nothing was too much for her.

Published on 18 Dec 2023

Jkennan

solo traveller

10.0

Exceptional

Staff were amazing! Helpful and knowledgeable

Published on 04 Nov 2023

Alexander

with friends

7.0

Good

Ibis hotels always have tiny rooms with minimal facilities. It cost more through Booking.com that for someone who walks in off the street. Breakfast very expensive at 12.50.

Published on 25 Oct 2023

Jennifer

young couple

7.0

Good

One of the better ibis choices in the city, good location.

Good location. Good TV and wifi in room. Close walk to medieval city

Room was not very clean. Ashes near window and bedding was stained.

Published on 23 Oct 2023

Bill

solo traveller

9.0

Superb

Ideal Location, very comfortable stay. Good night's sleep. Nice breakfast too.

Room was a little small, but adequate.

Published on 17 Oct 2023

John

young couple

8.0

Very good

Great base to explore the cities.

Excellent, friendly staff. Clean and really convenient to walk to all parts of La Bastide and City. Breakfast was plentiful and well provided.

Rooms were quite small but manageable. Mainly the door closing mechanism made the doors slam all down the corridor. This was problematic early in the morning and late at night, but not a deal-breaker.

Published on 16 Oct 2023

Sarah

young couple

5.0

Passable

Location

Small gloomy rooms. Ancient air conditioning Warm Heineken from the bar

Published on 15 Oct 2023

Ian

solo traveller

7.0

Good

The hotel is clean and in a great location but a bit soulless. Adequate for a short stay

The hotel is well situated, located on the lovely Square Gambetta, for access to La Cite and the Ville Basse. The 'Le Dome' stop for the shuttle bus from the airport is 100m from the hotel and the station is a 15 minute walk with good links to Nimes, Avignon etc. It is basic but clean and adequate for a short stay. A good breakfast is provided. It is typical of this genre of hotel but in an excellent location.

The room was modern but quite sparsely furnished with no where to place a suitcase other than on the only stool in the room.

Published on 13 Oct 2023

Juliet

review category business travellers

5.0

Passable

Great location and fine if you just want a basic place to stay with excellent staff

I loved the location and the rooms were super small as was the bathroom. The neighbours were very noisy and kept us awake with their activities!!

The room was quite small and there was no kettle or fridge. I prefer to have the window open by there was a lot of traffic outside. The room could have done with a lick of paint

Published on 08 Oct 2023

Catherine

family with young children

8.0

Very good

Perfect location. Five minutes walk across the bridge to restaurants, ten minutes to the castle. Slightly longer to the train station and canal trips.

The room was a bit small which meant the twin room was more like a double. Would have liked tea making facilities too.

Published on 08 Oct 2023