Kaila City Hotel

OBA MAH. DADAÅžLAR CAD. NO 4 ALANYA - Show on map

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This property has been featured in "50 All Inclusive Hotels in Antalya ".

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Room Types Available

Standard Double Room
  • Max 3 Adults
  • 4 Photos available
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    The spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.

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    Family Room
  • Max 5 Adults
  • 6 Photos available
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    The spacious family room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 3 beds.

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    Family Junior Suite
  • Max 5 Adults
  • 4 Photos available
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    The spacious air-conditioned family room provides a TV with cable channels, a minibar, a wardrobe and a safe deposit box. The unit offers 3 beds.

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    About This Property

    Facing the beachfront, Kaila City Hotel offers 4-star accommodation in Alanya and has a seasonal outdoor swimming pool, fitness centre and private beach area. Featuring a restaurant, the property als (Read More)o has a bar, as well as a sauna and a hammam. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.At the hotel, rooms include a balcony. Rooms come with air conditioning and a TV, and some rooms at Kaila City Hotel have a city view. At the accommodation rooms are fitted with bed linen and towels.Buffet and continental breakfast options are available each morning at Kaila City Hotel.At the hotel guests are welcome to take advantage of a spa centre.Alanya Public Beach is less than 1 km from Kaila City Hotel, while Kestel Beach is 2.2 km from the property. Gazipaa-Alanya Airport is 36 km away.

    Kaila City Hotel is featured in

    Guest Ratings For This Property

    8.5
    Based on 394 Reviews
    100% verified reviews

    Comfort

    8.61

    Cleanliness

    8.64

    Value For Money

    8.9

    Facilities

    8.35

    Guest Reviews

    Idel
    family with young children
    9.0
    Superb
    Great!
    We've spent a great time there. We want to thank again Gizem and her team for their great attitude, attention and care. Our room was very spacious, clean and with wonderful sea and mountain view. Food was tasty and various. Kids were absolutely delighted with the pool slide, while we could enjoy morning turkish coffee. Beach is 5 minutes away!

    Published on 16 Nov 2023

    Josh_travelling
    solo traveller
    9.0
    Superb
    Best bang for your buck
    Very very good bang for your buck. Food was nice, Room was clean (Very simple though)

    Published on 15 Nov 2023

    Mikls79
    group
    8.0
    Very good
    Very good
    The staff are polite and helpful.
    The bed mattresses were hard.

    Published on 28 Oct 2023

    Anonymous
    young couple
    3.0
    Poor
    Not relaxing, bad food and drinks, would not recommend.
    It was near the beach
    Where to begin. It was outdated and the pictures lied. Lets start with the room. I requested a king size bed, but we got two seperate beds that were awful. You could feel the springs of the mattress and we werent even probided proper blankets or even blanket covers just bed covers and quilts. The walls were thin as paper and you could see light through the door, that did not feel very secure. Otherwise the room was ok, but looked a little dirty. The food in the buffet was subpar, tasted like nothing and most of the time you couldnt even see what it was. Especially for someone who has dietary restrictions this was a huge problem. For an all inclusive hotel I thought they would offer at least some cocktails but all we got from the bar was diluted beer, bad wine, and vodka/whiskey/rakia mixed with soda or juice. The drinks included were awful to say the least, after a few of them you really got tired of it. The spa they advertized was not in the same building but instead a 7min walk away, which was odd but ok, I would have liked that this was told beforehand. The spa (at the kaila BEACH hotel was absolutely beautiful and professional). And lastly most nights they played awful music at night at the bar and they played it so loud that we could not sleep in the room that was on the 5th floor, because the doors were so thin. I came for a relaxing holiday, and if i wanted to party and drink poor drinks all day maybe this would be an ok hotel but for relaxarion it was not. Im quite dissapointed to be honest.

    Published on 20 Oct 2023

    Kamel
    young couple
    7.0
    Good
    Convenient & clean
    Good Location and helpful personnel. Dedicated beach.
    No variety in the food buffet. Outdated decor

    Published on 02 Sep 2023

    Radmila
    young couple
    6.0
    Pleasant
    Pleasant
    Good view from the balcony. Good cleaning personal.
    Very strange free offers - sauna working only 2 hours in the day, but it should half a day. And these two hours it didn't work because there is no administrator (woman is always absent). And sauna was cold even these 2 hours, because she forgot to switch it on. Hamam didn't work also, it was just cold place with no steam. Gym was small and dark. Slide worked only 2 hours at day, why it doesn't work at the pool time working? Food was various but not very tasty, fish was only in 1 day (we spent there 4 days), and it was perfect. But rest days there was lack of fish and meat. Also a lot of flies in restaurant. Fruits weren't mellow (watermelon, plum), but cherry was good. Alcohol was as everywhere in Alania (not original, especially Efes).

    Published on 29 Jul 2023

    R
    review category business travellers
    10.0
    Exceptional
    If you want family environment this is the place staff was excellent
    Very friendly and Helpfull staf
    Nothing

    Published on 21 Jul 2023

    Kntehrani
    young couple
    1.0
    Bad
    Will not visit this hotel again!
    Pictures and the rating of this place that they submitted to your site are very misleading and you should investigate this as people like myself whom have used you site for many years rely on what is presented there... The hotel was run-down. The rooms were rundown and barely clean... Did not get cleaned for duration of our stay! Floor was beyond filthy. AC was a joke. Safety deposit box had an ancient key which we had to pay for in advance at the reception. No towels and sheets to start with. had to constantly remind reception until we got them. Dirty plates and glasses filled the hallways. Unsafe environment! Pool area was extremely slippery, even with footwear. Pool itself was filled with sun lotion! nowhere near clear, not suitable for swimming. The rented beach area (some distant away from the hotel) was not much bigger that the hotel's swimming pool with tired beds and umbrellas. Bar area was not pleasant with no service to the beach. Drinks and snacks if any, had to be paid for separately. Horrible customer service, worst experience ever. We cut our trip short, left as early as possible because we just wanted to get out of there! Waste of money!!!!

    Published on 21 Jul 2023

    Proamn
    young couple
    4.0
    Disappointing
    Disappointing
    While they are young, the daytime front desk staff are excellent. They are eager to help and always offer a smile. (The nighttime desk staff was somewhat rude. The management were sometimes absent.) The beach "owned" by this hotel is good although the one next door is much better.
    This hotel has inflated reviews because they ask their staff to come to your room and panhandle for a 10 rating. The staff member said to me "they will fire me if you leave a poor review." I suspect this may be standard practice. As an "all inclusive" hotel they are cutting a lot of corners to get by. Many add'l services are either unavailable or only available for a fee. The buffet has an abundance of options but is only open a limited time and much of it is of mediocre quality. We usually chose to eat in local restaurants rather than eat the free meal. Towel service is unavailable after 5pm; this makes it problematic to swim in the evening. I tried the laundry service and one of my t-shirts was permanently marked as a result. I was refunded only the cost of the wash and not the cost of the shirt. The shirt was not returned to me either. The rooms show signs of age but seemed clean enough. When we first arrived the smell of strong cleaning products was overpowering. We were initially given a room with 1 bed when we'd reserved a room with 2 beds. (This was corrected when we pointed it out.)

    Published on 04 Jul 2023

    Surur
    group
    9.0
    Superb
    Superb
    The location is amazing. it is close to the beach, so it takes a couple of min of walk to get there. The food was also good. They are trying to serve different stuff every day and it also tastes really good. The hotel also has an amazing staff. they are super friendly and are there to help you in case of any needs. special thanks to Ibrahim for his professionalism and his help! hope we come to Kaila Hotel again! :)
    just to note that the bathrooms dont have an A/C, so there is always a humidity there, other than that no other comment

    Published on 24 Jun 2023

    Location & Nearby Places

    14.6 Km from city center

    OBA MAH. DADAÅžLAR CAD. NO 4 ALANYA - Show on map

    15 Nearby Attractions

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    Side

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    Demre, Myra & Kekova Tour

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    Top Facilities

    Bar

    Wifi

    Spa

    Beach

    Pool

    Food

    Shuttle service

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    ₹118 Onwards