Where do I start:
- The Outdoor swimming pool wasn't accessible.
- The all Spa pool area seemed neglected (dead leaves everywhere, bird poo on the the outdoor cushion chairs, the all area looked messy).
- Even if we are far from the road you can hear the cars passing by on the road, there is no sound insulation. Good thing that it was just me and my partner and an other couple staying for the night.
- Breakfast was probably the most disappointing part and unfortunately the last thing we experienced before leaving which made us really frustrated when we left: The Mom was doing breakfast because her daughter (usually in charge of it) couldn't do it for some reasons (it can happen, not judging that part). There was some miscommunication between them as the mom didn't know we were having breakfast. She was lovely, we had a good talk but the breakfast was extremely disappointing: 5 little pieces of mushrooms, with 2 slices of bacon and one fried egg for my partner because there wasn't enough left to make 2... Cold when served... with one toast of bread each and 3 tiny croissants for 2 person (not fresh, they were frozen and baked in the morning). The Orange juice wasn't fresh either, it was clearly some bottle juice. Honestly those little thing could be ok if the price was adapted, we paid $60 for that.... I'm sorry but this is scandalous!
We paid full price for our 1 night stay and breakfast when we couldn't experience it fully and properly. Working in hospitality as well I can understand that there can be some unexpected things coming up (they also said they just re opened) but if you are unable to insure your services properly a goodwill gesture would be appreciated or you just don't offer it....
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