Mercure Exeter Southgate Hotel, Exeter

This property has been featured in "50 Best Hotels In Exeter ".

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parking

bar

food

wifi

pool

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Classic Room

Max 2 Adults

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This modern room offers free Wi-Fi, a TV and tea and coffee making facilities. This room features either an en-suite shower or bath. Please contact the hotel to request a bath. Please request double or twin when booking. This is subject to availability.

Privilege Room

Max 2 Adults

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This spacious air-conditioned room features free Wi-Fi, a TV, newspapers, and a safe. The room also has a Nespresso machine and a selection of refreshments. The en suite bathroom offers a walk-in shower, slippers, bathrobes, and complimentary toiletries.

Family Room

Max 2 Adults

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This room features free Wi-Fi, a TV, telephone, and tea and coffee making facilities. This room features either an en-suite shower or bath. Please contact the hotel to request a bath.Some rooms can accommodate 2 adults and 2 children. Please specify party number at the time of booking. Extra beds can be accommodated in the room and will either be a sofa bed or a roll away bed.

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All Facilities for Mercure Exeter Southgate Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area, Pet bowls, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Additional toilet, Bathrobe.
Room Amenities	Sofa, Hypoallergenic, Soundproofing, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Carpeted, Seating Area, Iron, Safety deposit box, Fan, Fold-up bed, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Wine/champagne, Refrigerator, Electric kettle, Restaurant, Minibar, Coffee machine, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Cleaning services	Dry cleaning, Daily housekeeping.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Towels/sheets (extra fee), Wake-up service.
Media & Technology	TV, Radio, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
General	Pets allowed.
Pool and wellness	Personal trainer, Spa lounge/relaxation area, Fitness/spa locker rooms, Yoga classes, Hot tub/Jacuzzi, Fitness centre, Fitness classes, Fitness, Sun loungers or beach chairs.
Outdoor & View	Terrace.

About This Property

Mercure Exeter Southgate Hotel is located in central Exeter, with views over the historic old cathedral. It offers a health and fitness centre with an indoor swimming pool and a gym. Mercure Exeter Hotel also has a sauna and a whirlpool spa. Each of the hotel’s rooms features Freeview TV and facilities for making tea and coffee. There are also a number of interconnecting rooms available. The Terrace lounge bar has a secluded patio, while The Gate House Restaurant offers elegant dining. Traditional Devonshire afternoon tea is also served. It is just a 5-minute walk from the hotel to the shops and restaurants of the city centre. Buses are available along the High Street, and Exeter Central Rail Station is 10 minutes’ walk away.

Guest Ratings For This Property

7.7

Based on 4001 Reviews

100% verified reviews

Comfort

8.33

Cleanliness

8.22

Value For Money

7.62

Facilities

8.04

Guest Reviews

Graham

family with young children

7.0

Good

location

Hotter coffee at breakfast. Mattress

Published on 04 Jan 2024

Meah

young couple

10.0

Exceptional

Comfortable stay

Comfy stay and staff were friendly and helpful.

Published on 04 Jan 2024

Hywel

family with young children

8.0

Very good

Convenient for city centre and parking adjacent to hotel.

Room was a bit small for a family room.

Published on 03 Jan 2024

Stephanie

young couple

8.0

Very good

Excellent location for Exeter city centre

Friendly welcome. 24 hr reception. Bar. Comfortable room

Published on 02 Jan 2024

Helen

young couple

10.0

Exceptional

New Year break

Service

Not very friendly check in

Published on 02 Jan 2024

Julia

solo traveller

10.0

Exceptional

Loved the gym and pool. The staff were great and very helpful in the bar and the restaurant. Extremely clean room with a massive, comfortable bed.

Published on 02 Jan 2024

Keron

family with young children

10.0

Exceptional

Beautiful venue, wonderful ambience and the perfect venue for a romantic getaway

The decor, and the fireplace and atmosphere

N/A

Published on 01 Jan 2024

Lori

young couple

5.0

Passable

We were happy with our stay overall.

Fantastic location. Access to pool.

Tv didnt seem to be working to the best it could be - was very slow to change channel. Bath tub plug wasnt working.

Published on 01 Jan 2024

Paul

group

10.0

Exceptional

Excellent

The staff

Published on 01 Jan 2024

Vincent

young couple

8.0

Very good

Breakfast for a 4* was poor . Fruit salad consisted mostly of apple. Coffee was cold so I poured it back into the pot with the milk, when I asked for fresh hot coffee they clearly microwaved the same pot and gave it back to me this is shocking . The cooked breakfast was poor no mushrooms/ black pudding and if you wanted anything else you had to pay extra. I stay in quite a few hotels and this was a poor standard. If I stay again I would do room only .

Staffs attitude at breakfast. It seemed to be to much trouble to serve me

Published on 01 Jan 2024