Mercure Reims Parc Des Expositions, Reims

This property has been featured in "44 Best Hotels In Reims ".

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Top Facilities

parking

bar

wifi

pool

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Standard Double Room

Max 2 Adults

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Air-conditioned room with a flat-screen TV, satellite channels and an en suite bathroom.

Standard Double or Twin Room

Max 2 Adults

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The double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.

Superior Double Room

Max 2 Adults

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Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a private entrance, soundproof walls, a minibar, as well as a flat-screen TV. The unit has 1 bed.

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All Facilities for Mercure Reims Parc Des Expositions

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Others	parking, bar, wifi, pool.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Soundproof rooms, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Access to health care professionals.
Accessibility	Entire unit located on ground floor, Upper floors accessible by stairs only, Upper floors accessible by elevator, Entire unit wheelchair accessible.
Bathroom	Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer, Bathrobe, Slippers.
Room Amenities	Soundproofing, Tile/marble floor, Air conditioning, Ironing facilities, Heating, Wardrobe or closet, Clothes rack, Desk, Private entrance, Socket near the bed, Carpeted, Iron, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Refrigerator, Electric kettle, Kid meals, Dining area, Restaurant, Minibar, Outdoor furniture, Room service, Tea/Coffee maker, Dining table, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, Smoke alarms.
Cleaning services	Daily housekeeping.
Services & Extras	Towels/sheets (extra fee), Wake-up service, Towels, Wake up service/Alarm clock, Key card access, Alarm clock.
Media & Technology	TV, Flat-screen TV.
Common areas	Sun terrace, Shared lounge/TV area, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Invoice provided, Luggage storage, 24-hour front desk.
General	Pets allowed.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
Entertainment and family services	Board games/puzzles.
Pool and wellness	Sun umbrellas, Sun loungers or beach chairs.
Outdoor & View	Terrace, View.

About This Property

This Mercure Hotel is located 4 km from the centre of Reims and a 10-minute drive from the Reims Champagne TGV Station. It has an outdoor swimming pool and offers free private parking. Set within a large park, Mercure Reims Parc Des Expositions provides air-conditioned guest rooms equipped with free Wi-Fi and a flat-screen TV with satellite channels. Each room has a private bathroom. The hotel restaurant, L’ArTdoise, serves traditional and regional French cuisine,along with a daily buffet breakfast. Guests can enjoy a drink in the bar or relax on the terrace. Other facilities include 11 meeting rooms. Reims Exhibition Centre is 750 metres away. Mercure Reims is in the heart of the Ecopark Reims-Sud business park and 3 km from the A4 motorway.

Guest Ratings For This Property

7.8

Based on 1337 Reviews

100% verified reviews

Comfort

8.31

Cleanliness

8.28

Value For Money

7.55

Facilities

8.0

Guest Reviews

Jonty

family with young children

6.0

Pleasant

A nice and warm friendly feel to the hotel, dont be deceived by the look of the outside!

Location, close to the motorway, rooms nice size, the bar area is very well presented

The food was terrible and the wine selection is limited, and we had really bad stains on our bedroom carpet

Published on 01 Jan 2024

Stephen

family with young children

8.0

Very good

Convenient for autoroute

Good location, clean and comfortable beds, nice staff

Short staffed in the restaurant and bar, not much choice in the restaurant

Published on 01 Jan 2024

Eva

family with young children

4.0

Disappointing

Looks nicer than experience - poorly staffed in all areas

Stopped there as I thought it looked pretty funky and wanted to enjoy with my teen . Secure parking was important so we choose as easy reach from motorway and out of emission zone of Reims. Rooms great size , bed comfortable.

Room 134- broken tile , broken toilet roll holder. Paper cups - no glass Bathroom door locked twice spontaneously and external traces of folks trying to rescue their kids with coins where apparent. I did same as needed to access when she was in bath . Room phone not working so I asked at reception why they are in place if they cannot be used . If it had not been so poorly staffed then it would have been easier to alert people of the locked door had to use mobile to ring at poorly visible reception desk , which was another number anyway from what room phone had. Some kitchen staff saw me trying to ring and alerted colleague. Photo both - no paper - could not even tell staff due to none availability in eve and on check out day. Still not refilled day after so sadly no pics or fun there for us as advertised . Food was disappointing - i speak good enough frech for 2 demands 1) I wanted side salad with cordon bleue- ended up having salad replaced totally with the pure it was advertised one type of leaf made it full and I expecting bland . 2) a burger cooked so done I joked and said sec. Out came a pink, raw looking meat we had to send back to be re- fried as my kid just dont like raw. So we could not really eat together. Bread was provided without butter or dip and generally seeking cheaper stays I was disappointed our last eve did not even yield a table football game as the table is oversized and for large groups not playable by 2 :( I thought I get something more for my money then I did so def could not compete with a cheaper option nextdoors or elsewhere .

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Published on 01 Jan 2024

Elizabeth

family with young children

10.0

Exceptional

We will be back.

Easy access from autoroute. Pet friendly. Good restaurant.

Bigger elevator.

Published on 31 Dec 2023

Sven

young couple

8.0

Very good

clean and quiet room, comfy bed

Published on 25 Dec 2023

Jordan

family with young children

8.0

Very good

Room and facilities within were adequate, bed was comfortable, not bad value for money and free parking available.

Decor was strange. Lobby and breakfast area too cluttered with the strange decor too many different colours. Reception desk non existent other then a little table, no organisation. Staff not noticeable with any uniform and rude.

Published on 25 Dec 2023

John

young couple

5.0

Passable

We wont be staying there again, Ibis styles much better value & all round more pleasant.

Easy to find location, clean bedroom

Limited restaurants menu & very slow service

Published on 20 Dec 2023

Tessa

young couple

8.0

Very good

Great stay

Location is good, easy to get to and a bus stop just a few steps away

Published on 10 Dec 2023

Susanne

young couple

9.0

Superb

Great fun place with cool decor and really nice staff.

Fun and funky.

Nothing

Published on 01 Nov 2023

Maggieken

young couple

8.0

Very good

Great location, easy to get to Reims and the motorway.

The room was clean and a good size. The staff were helpful and friendly. We had dinner in the restaurant, it was really nice food with a French vibe, I really liked the decor :)

Published on 01 Nov 2023