Hotel

New Charity Hotel International

Sakina area
7.6
(245 reviews)

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This property has been featured in "37 Best Hotels in Arusha ".

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Deluxe Single Room with Balcony

  • Max 1 Adult
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    This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

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    Deluxe Double Room with Balcony

  • Max 2 Adults
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    This double room features a hot tub. This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

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    Standard Twin Room with Garden View

  • Max 2 Adults
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    This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

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    Deluxe Triple Room

  • Max 3 Adults
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    This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.

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    Executive Suite

  • Max 2 Adults
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    The hot tub is the standout feature of this suite. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Boasting a terrace with garden views, this suite also features air conditioning and a flat-screen TV with satellite channels. The unit has 1 bed.

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    Deluxe Double Room

  • Max 2 Adults
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    This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

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    All Facilities for New Charity Hotel International

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Hiking, Game drives.
    Cleanliness & disinfecting Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Others bar, food, parking, wifi.
    Miscellaneous Family rooms, Non-smoking rooms, Designated smoking area.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by stairs only, Entire unit located on ground floor.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Bidet, Bathrobe.
    Room Amenities Sofa, Air conditioning, Desk, Seating Area, Mosquito net, Safety deposit box, Hot tub, Extra long beds (> 2 metres), Hardwood or parquet floors, Socket near the bed, Cleaning products.
    Food & Drink Refrigerator, Electric kettle, Restaurant, Kid-friendly buffet, Packed lunches, Dining table, Fruits, Special diet menus (on request), Kid meals, Dining area, BBQ facilities, Outdoor dining area, Outdoor furniture, Room service, Tea/Coffee maker.
    Safety & security CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Carbon monoxide detector.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Linen, Wake-up service, Lockers.
    Media & Technology TV, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    Physical distancing Single-room air conditioning for guest accommodation, Contactless check-in/check-out, Physical distancing rules followed.
    General Pets allowed.
    Transport Airport drop off, Public transport tickets, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Pool and wellness Hot tub/Jacuzzi, Fitness.
    Outdoor & View Terrace, Patio, Mountain view, View, Inner courtyard view, Garden view, Balcony.
    Shops Minimarket on site.

    About This Property

    Situated in Arusha, 3.9 km from Uhuru monument, New Charity Hotel International features accommodation with a garden, free private parking, a shared lounge and a terrace. Each accommodation at the 3-star hotel has garden views, and guests can enjoy access to a hot tub. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. Every room includes a kettle, while certain rooms have a balcony and others also boast mountain views. At New Charity Hotel International rooms include bed linen and towels. The daily breakfast offers buffet, à la carte or continental options. At the accommodation you will find a restaurant serving African and American cuisine. Vegetarian and halal options can also be requested. Old German Boma is 4.5 km from New Charity Hotel International, while Njiro Complex is 8.7 km from the property. The nearest airport is Arusha Airport, 6 km from the hotel.

    Guest Ratings For This Property

    7.6
    Based on 245 Reviews
    100% verified reviews

    Comfort

    8.06

    Cleanliness

    7.85

    Value For Money

    8.47

    Facilities

    7.62

    Guest Reviews

    Victor
    young couple
    6.0
    Pleasant
    Pleasant
    Staff was very kind...

    Published on 01 Jan 2024

    Artur
    group
    5.0
    Passable
    Passable
    garden
    The staff promised everything but did nothing. We spent a lot of time without electricity and - as a result, also water. The hotel generator worked for a while, but then it didn't. Wifi mostly didn't work even when there was electricity. The hotel manager, mr.Hassan didn't even take that much time to explain the situation.... the only think, what he did well was that he gave ua a contact for safari guide, which was excellent. He also promised (by message through Booking.com) cheaper transport from/to airport that it was.

    Published on 12 Nov 2023

    Best
    family with young children
    10.0
    Exceptional
    Exceptional
    Location

    Published on 18 Sep 2023

    Best
    family with young children
    10.0
    Exceptional
    Exceptional
    Everything

    Published on 12 Sep 2023

    Geofrey
    young couple
    5.0
    Passable
    Glad it was short. Couldn't have sustained any longer.
    The Garden
    The rooms aren't well maintained. There was an ongoing construction and the wall next to my room was ever knocking.

    Published on 12 Sep 2023

    Johnson
    review category business travellers
    5.0
    Passable
    Disappointing. I was a regular visitor to this facility when it was just opened but now neglected
    The breakfast was fair but if you delay, you get remains. Then I couldnt be served with the tea requested.
    The property is run down. Very poor maintenance. The bathroom was not very clean, mixture for cold/ hot water not working, low water pressure. Some attention need to be given to the rooms.

    Published on 17 Aug 2023

    Jona
    solo traveller
    6.0
    Pleasant
    Pleasant
    AC was working, so my room was warm. The hotel provided me with slippers. The hotel provided toothpaste and toothbrush. I liked it.
    I ordered my meal but it was not ready until 2 hours later. However, the cook apologized. The hotel didn't provide body wash or shampoo in the bathroom.

    Published on 14 Jul 2023

    Henriette
    young couple
    8.0
    Very good
    Great value for money. Friendly staff
    Peaceful place. Friendly staff. Cleaning staff are doing a great job!
    The shower is a little bit destroyed, but we still managed to shower.

    Published on 14 Jul 2023

    Ashley
    young couple
    5.0
    Passable
    It was an acceptable stay between day trips.
    Relatively easy to find and the staff were nice and welcoming.
    The bed was very uncomfortable and the shower was pretty poor. The wifi also barely worked and the breakfast wasnt very good.

    Published on 27 Jun 2023

    Kamal
    group
    3.0
    Poor
    Poor
    The breakfast was bad. Location also bad.

    Published on 10 Jun 2023

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