Novotel Strasbourg Centre Halles, Strasbourg

This property has been featured in "50 Luxury Hotels In Strasbourg ".

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parking

bar

food

wifi

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Superior Double Room with Sofa

Max 2 Adults

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All rooms have free Wi-Fi access and a minibar.

Superior Double Room

Max 2 Adults

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All rooms have free Wi-Fi access and a minibar.

Executive Room with 1 Queen Bed and Sofa

Max 2 Adults

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All rooms have free Wi-Fi access and a minibar.Extras in this room include a Nespresso coffee machine, mineral water, bathrobes and slippers.

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All Facilities for Novotel Strasbourg Centre Halles

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Live sport events (broadcast).
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, food, parking, wifi.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Pet bowls, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by elevator, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Sofa bed, Air conditioning, Wardrobe or closet, Dressing room, Clothes rack, Desk, Carpeted, Safety deposit box, Interconnected room(s) available, Heating, Extra long beds (> 2 metres), Socket near the bed.
Food & Drink	Wine/champagne, Electric kettle, Restaurant, Minibar, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Room service, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Alarm clock, Wake-up service, Key access.
Media & Technology	Cable channels, TV, Radio, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Children's playground, Indoor play area.
Pool and wellness	Fitness.
Outdoor & View	City view, Landmark view, River view, View.
Shops	Minimarket on site.

About This Property

The Novotel Strasbourg is located just opposite Grande Ile, the historic centre of the city. It offers air-conditioned guest rooms with a flat-screen TV and free Wi-Fi internet access. The hotel's ICI&LA - Restaurant & Bar is open daily from 06.30am to 11.00pm The Novotel Strasbourg Centre Halles is near the TGV station, the Strasbourg Cathedral and the famous La Petite France district. Guests have free access to a fitness centre located nearby which is open daily from 6:00 to 23:00. Up to 2 children (16 years and under) stay free when sharing with parents.

Guest Ratings For This Property

7.7

Based on 1764 Reviews

100% verified reviews

Comfort

7.89

Cleanliness

7.86

Value For Money

7.36

Facilities

7.68

Guest Reviews

Kristine

family with young children

6.0

Pleasant

Better front desk staff needed during a holiday.

Everything in the room itself was great. The cleaning staff were polite. Location is top, being that it is beside a mall, and is walking distance to tans, shops, and the cathedral. The separate waiting lounges at the lobby are a wonderful idea (see photo), but it would have been better if the ladies at the front desk told us about it while my family waited. The front desk staff could not find my name, and then thought a 5 year old would need a crib instead of a bed. It was so hard for me to explain to them that I asked for 2 twin beds for my daughters (which was what I booked on your website.) In the end, the beds were better than expected, but we could have done without the stress during check in.

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The email indicated that a 50 deposit is required. That is totally fine for us. However, when we got to the front desk, they said they would hold 150 for my sister and her husband, and 300 for me and my family. It therefore affected how comfortable we felt in the room. I was afraid that if i put anything out of place, I would lose the 300. We arrived on the 26th, which is a holiday so perhaps the staff was inexperienced. The days after, the staff was better. Still, the impersonality of the staff on the 26th unfortunately set the tone for the rest of the trip.

Published on 03 Jan 2024

Alice

family with young children

8.0

Very good

The hotel is part of a shopping mall which is handy if you don't have breakfast there as you can buy it in the mall. It's super close to the old centre and also the train station.

The cleanliness of the bathroom and toilet could have been better.

Published on 01 Jan 2024

Hironori

family with young children

1.0

Bad

Unbelievably bad access from parking to the hotel.

Location is fine.

Parking location is extremely bad. I think the worst in my life. I won't come .

Published on 31 Dec 2023

Hakan

family with young children

6.0

Pleasant

Love the location and stuff but lack of water at least is annoying

Location is perfect. We came with our daughter, extra bed given for her was very nice as well. Service personnel are friendly and helpfully.

Despite the fact that they ask for 400 euros of deposit, there is nothing in the room, mini bar is empty and the worst is there is not even a bottle of drinking water which is annoying. Location was very good but I couldnt sleep till 5 ama coz there is a bar or club in the same building and people walking out to smoke from there are so loud and in the room unfortunately you hear it all. It was Friday night.

Published on 31 Dec 2023

Ismail

family with young children

8.0

Very good

Lobbie was so good as well as luggage service. Staff was friendly. Breakfast was almost perfect!

Check in is not standardised. We were 3 families and all had different approach. One family paid 150eur deposit, received 1 room card and got a gift for their 11 years old child. The other family paid 200eur deposit, no gift for child and received 1 room card. 3rd family paid 200eur deposit, no gift for child, 2 room cards.

Published on 29 Dec 2023

Amruta

family with young children

8.0

Very good

Location

Published on 22 Dec 2023

Wafa

group

10.0

Exceptional

A perfect choice for anyone looking to explore the city with ease

Our stay was absolutely delightful! The hotel's location is amazing, situated near the most popular areas in Strasbourg close to vibrant shops, restaurants, and more. Additionally, its convenience extends to being just a 10-minute journey from the train station.

Nothing

Published on 20 Dec 2023