Palacio Provincial San Juan, Curio Collection by Hilton

103 San Francisco Street
8.8
530 reviews

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This property has been featured in "35 Best Family-Friendly Hotels In Puerto Rico ".

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Room Types Available

Chancelor King Room
  • Max 2 Adults
    •

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    This double room is air-conditioned and features a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

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    Envoy Queen Room
  • Max 2 Adults
    •

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    The air-conditioned double room provides a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

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    Deputy Queen Room with Two Queen Beds
  • Max 4 Adults
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    This quadruple room is air-conditioned and has a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

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    Deluxe Deputy Queen Room with Two Queen Beds and Sofa Bed
  • Max 5 Adults
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    The family room offers air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV. The unit has 2 beds.

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    About This Property

    Attractively set in the centre of San Juan, Palacio Provincial San Juan, Curio Collection by Hilton features air-conditioned rooms, an outdoor swimming pool, free WiFi and a fitness centre. Featuring (Read More) a restaurant, the property also has a bar, as well as a hot tub. The accommodation offers room service and a 24-hour front desk for guests. At the hotel, rooms are fitted with a desk. The rooms in Palacio Provincial San Juan, Curio Collection by Hilton are fitted with a flat-screen TV and free toiletries. For guests' convenience, the accommodation has a business centre. Popular points of interest near Palacio Provincial San Juan, Curio Collection by Hilton include Fort San Felipe del Morro, Cristo Chapel and Old San Juan. The nearest airport is Isla Grande Airport, 6 km from the hotel.

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    Guest Ratings For This Property

    8.8
    Based on 530 Reviews
    100% verified reviews

    Comfort

    9.22

    Cleanliness

    9.25

    Value For Money

    8.42

    Facilities

    9.2

    Guest Reviews

    Bernabe
    young couple
    8.0
    Very good
    Very good
    Excelent brunch menu
    Bath top was dangerously slippery

    Published on 04 Jan 2024

    Ann
    young couple
    10.0
    Exceptional
    A gorgeous place to stay in the heart of Viejo San Juan.
    Its so beautiful! Right in old San Juan, on a quieter street. The room was super quiet - no street noise. Food was okay. Coffee at the restaurant was excellent.
    Service is so slow. Very PR.

    Published on 31 Dec 2023

    Rose
    family with young children
    7.0
    Good
    Beautiful Hotel in great location of Old San Juan
    Location was excellent, front desk staff were super friendly and helpful. Rooftop pool & hot tub were a great feature. (but pool was cold) Room was nice and large It was comfortable for 2 people. Beds were comfortable Good Wifi and nice library for working in
    Restaurant was closed, bar was also closed most our our visit and when open, the variety was limited in drinks and food Continental Breakfast was not the best and with a lovely hotel of this class, perhaps free coffee throughout the day or a bowl of apples for guests at the front desk would be a nice addition

    Published on 27 Dec 2023

    Laura
    family with young children
    10.0
    Exceptional
    Exceptional
    Everything

    Published on 27 Dec 2023

    Theo
    young couple
    2.0
    Very poor
    Disappointing
    Location is great. And in principle the ambiance too if it wasnt for the construction of their restaurant outside our room.
    There was a full blown construction of their restaurant right outside our room that they failed to indicate on the website during booking nor on checking in. On checking in they mentioned something about finishing that evening at 7pm but didnt say they would be working early the next day. They started at 7AM on December 22 and we were abruptly woken up. When we mentioned it that said there was a paper notice somewhere in the construction area and were entirely unapologetic - that we found very patronizing.

    Published on 23 Dec 2023

    Olga
    family with young children
    9.0
    Superb
    Overnight visit to enjoy the old city.
    Location & historic setting

    Published on 21 Dec 2023

    Tiffany
    group
    8.0
    Very good
    Amazing time in San Juan
    The location was perfect. You are in walking distance to explore Old San Juan. The room was spacious and provided a quiet environment.
    The mattress was hard. Woke up with body aches. Please invested in softer mattresses in the future. Breakfast was decent but I suggest adding more variety choices for future guests.

    Published on 11 Dec 2023

    Zoe
    solo traveller
    6.0
    Pleasant
    Pleasant
    Beautiful hotel in a great location
    Im stayed 3 nights and when I requested housekeeping to clean my room, the room was cleaned but the sheets & pillowcases were not changed, they still had some of the makeup I left from the night before. I would expect at the price per night to stay that the bed sheets would be changed.

    Published on 10 Dec 2023

    Odonnell
    young couple
    8.0
    Very good
    Great - hope to be back soon
    Great location. Nice room with comfy linens. Interior courtyard was serene. Loved the pool on the roof. Beautiful historic architecture with modern amenities.
    Restaurant was under renovation so a continental breakfast was offered. Supermarket muffins and buns. No hot water for tea. We waited a half hour for it to come from a neighboring property. The only disappointment.

    Published on 04 Dec 2023

    Barbara
    young couple
    9.0
    Superb
    Perfect location---near restaurants, parks, shops, views G
    Staff, location, architecture, courtyard, swimming pool/bar on roof
    Restaurant not open yet, room had little light

    Published on 03 Dec 2023

    Location & Nearby Places

    Santurce (56.8 Km from city center)

    103 San Francisco Street

    15 Nearby Attractions

    El Canuelo

    0.1 km

    La Fortaleza

    0.2 km

    Old San Juan

    0.2 km

    San Juan National Historic Site

    0.3 km

    Casa Blanca Museum

    0.3 km

    Sitio Historico de San Juan

    0.5 km

    Castillo San Felipe del Morro

    0.7 km

    Faro del Castillo San Felipe del Morro

    0.7 km

    Boat Tours and Water Activities

    1.1 km

    San Juan

    1.2 km

    Fortin San Jeronimo de Boqueron

    3.2 km

    Juan Diego Waterfall

    3.6 km

    Ocean Park Beach

    6.9 km

    Adventure Activities in Puerto Rico

    7.8 km

    Rio Camuy Cave Park

    7.8 km

    Las Delicias

    9.3 km

    See All Attractions

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    Top Facilities

    bar

    wifi

    pool

    food

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    All Facilities for Palacio Provincial San Juan, Curio Collection by Hilton

    Category Facilities
    Business facilities Business centre.
    Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, wifi, pool, food.
    Miscellaneous Non-smoking rooms, Adult only, Pet bowls.
    Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Bathroom Free toiletries, Hairdryer, Bathrobe.
    Room Amenities Desk, Sofa bed, Air conditioning, Ironing facilities, Safety deposit box, Fan, Heating.
    Food & Drink Wine/champagne, Refrigerator, Room service, Tea/Coffee maker, Restaurant.
    Media & Technology TV, Flat-screen TV, Telephone, Laptop safe.
    Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services 24-hour front desk.
    General Pets allowed.
    Physical distancing Physical distancing rules followed, Cashless payment available.
    Pool and wellness Hot tub/Jacuzzi, Fitness centre, Fitness.

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