The spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room features a safe deposit box. The unit has 1 bed.
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as city views. The unit offers 2 beds.
The spacious double room features air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit has 1 bed.
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit has 2 beds.
Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit offers 1 bed.
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Presidential Suite, 1 King, Sofa bed, Bay View, Whirlpool
Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as city views. The unit offers 1 bed.
Reviewers Mention About Sheraton Puerto Rico Resort & Casino
The Sheraton Puerto Rico Resort & Casino is receiving positive reviews for its comfortable rooms, friendly staff, and convenient location. Guests enjoyed their meals at the hotel buffet and found the (Read More) room service to be fast and reasonably priced. Some mentioned confusion with credit given for daily use, but overall, the staff was respectful and helpful. However, there were complaints about the pool staff ignoring certain guests.
Guest Reviews
Carmen
young couple
10.0
Exceptional
Exceptional
Excelente
Published on 29 Dec 2023
Abdoulaye
young couple
8.0
Very good
Very good
The location was Great and the customer service is on point.
We have paid extra for the view. Unfortunately the hotel does not really have any view. The only one they are talking about is facing the pool deck and it is not crazy.
Published on 23 Dec 2023
Reinaldo
young couple
2.0
Very poor
Bittersweet
The attention of the Staff because when I claim the noise that did not let me sleep, they gave me a discount, a late checkout and another room and when in claim for the delay at the valet Parking the Staff move quick to solve it. The hotel was close to many attractions including the Coca Cola Music Hall and is ease get there.
The view of the room.
The construction noise that on the hotel roof kept me from sleeping all night.
When I pay my bill including the valet parking and ask for my Sub it took them 45 minutes to upload my sub,
first the key did not appear, second, the ticket that I gave to the valet parking attendant to pick up the vehicles was lost. I have no option to go to the supervisor and she took care of the problem and then my vehicle was fund, but I was already late for my meeting.
Published on 16 Dec 2023
Gloria
family with young children
10.0
Exceptional
Exceptional
very comfy
the view
Published on 10 Dec 2023
Anonymous
young couple
10.0
Exceptional
Exceptional
Everything
Published on 09 Dec 2023
Francisco
review category business travellers
10.0
Exceptional
Excellent
Location
None
Published on 04 Dec 2023
Maritza
review category business travellers
9.0
Superb
Superb
The room was spacious ,the beds very comfortable .Perfect location close to restaurants and convection center.
Published on 22 Nov 2023
Kek
family with young children
10.0
Exceptional
Exceptional
The facilities n very helpful staffs
Nil
Published on 17 Nov 2023
Yolanda
group
10.0
Exceptional
Exceptional
I loved everything about this hotel. Joshua who worked out side at the bar was the best!!!!!! I'll definitely go back just to see him. He made sure we were ok the entire time we were at the pool.
Only issue I have was that the room was not registered in my name it was in my friends name which I had listed her as a guest. I'm hoping I can change that to get my points.
All Facilities for Sheraton Puerto Rico Resort & Casino
Category
Facilities
Activities
Live music/performance, Live sport events (broadcast), Happy hour, Bingo.
Business facilities
Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Hand sanitizer in guest accommodation and key areas, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities.
Miscellaneous
Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Lift.
Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services
Valet parking, ATM/cash machine on site, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
Outdoor pool (all year), Steam room, Massage, Kids' pool, Beauty Services, Spa/wellness packages, Spa lounge/relaxation area, Swimming pool, Swimming Pool, Fitness centre, Fitness, Spa facilities, Outdoor pool, Fitness/spa locker rooms, Hot tub/Jacuzzi, Spa and wellness centre, Sun loungers or beach chairs.
Transport
Car hire, Public transport tickets, Parking garage.
Outdoor & View
Terrace, Patio, City view, View, Sea view, Balcony.
See all hotels in Puerto Rico
