Reviewers Mention: The Sheraton Puerto Rico Resort & Casino is receiving positive reviews for (Read More) its comfortable rooms, friendly staff, and convenient location. Guests enjoyed their meals at the hotel buffet and found the room service to be fast and reasonably priced. Some mentioned confusion with credit given for daily use, but overall, the staff was respectful and helpful. However, there were complaints about the pool staff ignoring certain guests.
Reviewers Mention: Overall, the Hotel El Convento received positive reviews. Guests praised t (Read More)he staff for their helpfulness and resolving issues. The location and amenities were also praised, including the 24/7 pool area and the complimentary happy hour. The hotel's beauty and relaxing rooftop area with a plunge pool were also highlights. However, some downsides mentioned were the expensive parking in Old San Juan and the underwhelming restaurant. One guest also had an issue with the shower head in their room.
Reviewers Mention: The Ponce Plaza Hotel & Casino is a great place to stay, offering good pri (Read More)ces, secure parking, and a great coffee shop. The hotel has a nice pool and casino with live music, and the free breakfast is highly recommended. The service and amenities are excellent, and the location is perfect for exploring downtown Ponce. The rooms are clean and well-maintained. However, some guests found the pool to be small and poorly located. Overall, the majority of reviewers had a wonderful experience at this hotel.
Reviewers Mention: The AC Hotel by Marriott San Juan Condado is praised for its efficiency, g (Read More)reat room service, beautiful pool and gym, and cleanliness. Guests recommend factoring in the $22 per day parking fee. They appreciate the proximity to nearby attractions. The breakfast in the penthouse and spacious room are highly praised, along with the kind and helpful staff, such as Gabriel at the front desk.
Reviewers Mention: The Selva Boutique Hotel, previously known as Yunque Mar Hotel, is praised (Read More) for its perfect location near the ocean and local attractions. The friendly owners are working hard to upgrade the hotel and its facilities. Despite lacking extras, the hotel is clean and has a good staff. The new owner is renovating the hotel and making it gorgeous. The caretaker, Asceria, received positive feedback for being kind, personable, and accommodating. Overall, the hotel is quaint, charming, and conveniently located.
Reviewers Mention: EL Colonial Adults Only is a gem in Old San Juan with a great location, ac (Read More)commodating staff, and a 24/7 open bar. The rooftop offers beautiful views and the rooms, though small, are clean and comfortable. However, there were some downsides such as the outdoor shower and tub not working and the need for parking vouchers. Overall, the hotel offers charm, history, and a true Puerto Rican experience.
Reviewers Mention: The Hyatt House San Juan provided an enjoyable stay during the Christmas h (Read More)oliday. The room was clean, modern, and spacious. The front desk staff, especially Norma, were incredibly helpful and provided convenient and satisfying service. The location is convenient with many restaurants and attractions within walking distance. The free breakfast, including an omelette station, ensures guests receive hot food every morning.
Reviewers Mention: The Combate Beach Resort provides an excellent experience with friendly st (Read More)aff that go above and beyond to help guests. The rooms and common areas are clean and well-equipped, and the pool is great. The resort has a homely atmosphere and even puts up Christmas decorations. The breakfast is delicious and they have a convenient shop for snacks and necessities. Overall, it's a highly recommended resort that guests would love to stay at again.
Reviewers Mention: The Aloft San Juan is highly recommended for its amenities, staff, and lay (Read More)out. It is in a great location, right in the middle of the action in San Juan. The hotel provides a shuttle to Old San Juan and is close to the convention center. The staff is friendly and helpful. The rooms are spacious, clean, and modern. The hotel has a great gym and is near numerous restaurants and entertainment options. Although there were a few issues with the room, overall the hotel is highly praised for its location and service.