Playacar Palace - All Inclusive

Fraccionamiento Playacar, Bahia del Espiritu Santo
8.0
30 reviews

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This property has been featured in "39 Luxury Hotels In Playa Del Carmen ".

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Room Types Available

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed
  • Max 2 Adults
    •

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    This room offers upgraded amenities, espresso maker, and 24 hour room service.Please note, children are not allowed in this room type.

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    Superior Deluxe Partial Ocean View - Kids & Teens Free
  • Max 4 Adults
    •

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    This room features partial ocean views, a spa tub, flat-screen TV with satellite channels and DVD player. There is a CD player and free Wi-Fi, a telephone, alarm-clock radio, iPod docking station, coffee maker and a minibar. The private bathroom has a shower, bathrobes, slippers, hairdryer. It also has ironing facilities and digital safe (accommodates laptop). Individual controlled air conditioning. Wheelchair accessible rooms available. Nonsmoking rooms available.

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    Superior Deluxe Ocean View - Kids & Teens Free
  • Max 4 Adults
    •

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    This room features Ocean views, free Wi-Fi, air conditioning, cable/satellite flat-screen TV, telephone, a clock radio. There is a minibar, coffee maker and ironing facilities. Bathrobes and slippers. The private bathroom has a shower, hairdryer and jetted tub.

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    Superior Walk Out Suite Ocean Front - Kids & Teens Free
  • Max 4 Adults
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    This suite features a hot tub. The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

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    Superior Governor Suite Ocean View - King Size Bed
  • Max 4 Adults
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    This suite's special feature is the hot tub. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a safe deposit box as well as sea views. The unit offers 1 bed.

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    Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
  • Max 6 Adults
    •

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    This suite's special feature is the hot tub. This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a safe deposit box as well as sea views. The unit offers 3 beds.

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    About This Property

    Situated in Playa del Carmen's Hotel Zone, this all-inclusive resort offers luxurious guestrooms, relaxing facilities and first-rate services for an unforgettable vacation in the Riviera Maya. Playa (Read More)car Palace - All Inclusive features a beautiful outdoor pool with a swim-up bar. Guests can explore nearby archeological sites on a guided tour right from the hotel, then enjoy nightly entertainment. After a busy day, guests can relax in a guestroom at the Palace Playacar that offers a flat-screen LCD TV and fully stocked minibar. Guests will also enjoy upscale bath amenities, bathrobes and slippers as well as 24-hour room service and turndown service. Guests have free access to the Playacar Palace's sister hotels in Cancún. Except Le Blanc.

    Playacar Palace - All Inclusive is featured in

    Guest Ratings For This Property

    8.0
    Based on 30 Reviews
    100% verified reviews

    Comfort

    8.89

    Cleanliness

    8.93

    Value For Money

    7.41

    Facilities

    8.48

    Guest Reviews

    Hoard
    family with young children
    6.0
    Pleasant
    Ok
    Location friendly staff and clean
    Didn't get the room I paid for and no help at all or customer service to make it right totally ignored me

    Published on 10 Dec 2023

    Leandro
    young couple
    10.0
    Exceptional
    Great experience, super recommendable
    Excellent hotel, the personnel is super friendly, the beach is great, and a great variety of drinks is available in the room. Value is great.
    Sometimes (not always) there was an unpleasant smell in the bathroom

    Published on 27 Dec 2022

    Kim
    group
    10.0
    Exceptional
    Relaxing and fun
    Wonderful
    No issues

    Published on 28 May 2022

    George
    young couple
    1.0
    Bad
    Totally disappointed
    Alcohol was top drawer Staff excellent
    Layout of room. Bath took most window leaving chairs without sea view. Changing bath 90 degrees allow window view Only way to watch TV was from bed. Phone and TV replaced. Both in-operative Shower had glossy tiles (nearly fell) Food - Daily special was at best warm Salid bar was best Desert - Boring, same every day Information - No layout of facilities or activities. Always referred to app but being on holidays never carried a phone Never found Mayan restaurant or elevators (Bad knee)
    (Read More)

    Published on 16 Apr 2022

    Location & Nearby Places

    Playacar Fase I (1.1 Km from city center)

    Fraccionamiento Playacar, Bahia del Espiritu Santo

    4 Nearby Attractions

    Visit a Cenote

    0.3 km

    Explore the Mayan ruins

    1.4 km

    Beach Time

    1.6 km

    Eco-parks

    6.2 km

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    Top Facilities

    parking

    bar

    food

    wifi

    pool

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    All Facilities for Playacar Palace - All Inclusive

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Beach, Billiards, Diving.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, pool, food, parking, wifi.
    Miscellaneous Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Shower, Toilet.
    Room Amenities Drying rack for clothing, Air conditioning, Desk, Iron, Safety deposit box, Hot tub, Heating.
    Food & Drink Restaurant, Minibar, Coffee machine, Fruits, Special diet menus (on request), Kid meals, Room service, Tea/Coffee maker.
    Safety & security Smoke alarms, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Linen.
    Media & Technology Cable channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, ATM/cash machine on site, 24-hour front desk, Invoice provided, Tour desk, Luggage storage, Currency exchange.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    Entertainment and family services Kids' club, Children's playground, Board games/puzzles, Entertainment staff, Babysitting/child services.
    Pool and wellness Sun umbrellas, Solarium, Massage, Beauty Services, Spa/wellness packages, Manicure, Spa lounge/relaxation area, Hot tub/Jacuzzi, Public Bath, Make up services, Fitness centre, Fitness, Spa facilities, Pedicure, Spa and wellness centre, Sun loungers or beach chairs.
    Transport Car hire, Airport drop off, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Outdoor & View View, Sea view, Balcony.
    Bath/Hot spring Open-air bath.

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