Ramada By Wyndham Marcoola Beach

On checking in, an elderly lady tried (twice) to sell me timeshare. We had driven 3 hours, had to wait an hour for our keys because the room wasnt ready at the advertised time, and hadnt seen the room I had just paid $6000 for 7 nights in, and I had to be fairly direct to get her to stop the sales pitch. The unit that we stayed in, 3312, was disappointing. It all felt tired and cheap. From the uncomfortable lounge, geriatric appliances, cheap, mismatching plastic patio chairs to the misaligned cabinet doors and stained tiles in the bathroom. The paint is old. The place feels like its been left untouched since Y2K. They advertise that the unit is air-conditioned. This is a half truth. There is a single split unit in the living area that struggles to cool that part of the unit. Each of the 3 bedrooms has a ceiling fan in it. We had the joys of a ceiling fan that couldnt turn off at all due to the missing remote control. It also meant no actual light in the master bedroom as the light is integrated into the ceiling fan. We queried this and the suggestion was providing a pedestal fan as there was no spare remote. So unless youre in a group of voyeurs and are happy to leave the bedroom doors open to feel the aircon, you can look forward to sweating under a ceiling fan blowing hot air around the room all night. Another example that got under my skin was this: they advertise a coffee maker. When I couldnt find one, a young dark-haired lady at reception pointed to the kettle. When I pointed out the kettle was listed separately, they sent up a coffee plunger. This was after a 10 minute debate where I had to prove my assertion, and the lady had disappeared with my iPhone to show her mighty manager the Booking.com listing. Make it simpler. Remove the untruth, and let people elect to pack their own Nespresso machine. I could go on, but if what youre reading is not your idea of a relaxing holiday, beware. There is a pretty good restaurant and pokie-bar at the...