Rio delle Fate, a Fairytale Home along the Stream in Vorno, Lucca, Lucca

This property has been featured in "50 Villas In Lucca ".

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Villa

Max 4 Adults

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The air-conditioned villa features 2 bedrooms and 1 bathroom with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-fitted kitchen. The villa also has a barbecue. The villa offers a TV, a washing machine, a tea and coffee maker, heating as well as garden views. The unit offers 2 beds.

About This Property

Offering a garden and river view, Rio delle Fate, a Fairytale Home along the Stream in Vorno, Lucca is set in Capannori, 20 km from Piazza dei Miracoli and 37 km from Montecatini Train Station. The a (Read More)ir-conditioned accommodation is 19 km from Leaning Tower of Pisa, and guests can benefit from private parking available on site and free WiFi. The property is non-smoking and is situated 19 km from Pisa Cathedral. The villa has 2 bedrooms, a TV, a fully equipped kitchen with a dishwasher and an oven, a washing machine, and 1 bathroom with a shower. Towels and bed linen are available in the villa. The property offers garden views. Piazza Napoleone is 8.6 km from the villa, while San Michele in Foro is 8.9 km from the property. The nearest airport is Pisa International Airport, 22 km from Rio delle Fate, a Fairytale Home along the Stream in Vorno, Lucca.

Rio delle Fate, a Fairytale Home along the Stream in Vorno, Lucca is featured in

Guest Ratings For This Property

6.8

Based on 4 Reviews

100% verified reviews

Comfort

6.25

Cleanliness

9.38

Value For Money

7.5

Facilities

6.88

Guest Reviews

Nicolas

review category business travellers

8.0

Very good

lovely peaceful spot, and good value

very peaceful setting by the stream

Kitchen area was rather small for preparing food, limited worktop space, and no storage space for food bought other than the fridge, but it was fully equipped and we managed fine

Published on 13 Sep 2023

Tara

review category business travellers

4.0

Disappointing

An idyllic location sadly marred by the mistake and consequent rudeness of the property agency.

The owners were very accommodating and bought over the loungers on the second day featured in the photos, as they had not been at the property and we wished to use them. The property is very sweet and the gardens special. The downstairs is smaller than it looks in the photos and because it is laid out over 3 floors this needs to be considered. A wonderful location and the neighbours are very friendly! However the entire stay was marred by the property agency mistakenly charging us TWICE for the 300 property deposit. Initially, they failed to reply to any of the messages I sent to their direct chat box but after a few days when they did reply They then made us feel we were being unreasonable to request it to be returned promptly, however we had to wait over TWO weeks for it to be received back into my account. Given it was their mistake, they could have made a fast payment. I appreciate mistakes can happen, but their customer service fell way below what is acceptable given the circumstances and added considerable stress to the financial situation.

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Additionally , the key collection was unnecessarily stressful. Our flight was delayed by 4 hours, I kept the Agency rep up to date with all the timing details as they evolved. However, she continually texted and called us when we were en route adding pressure to the journey, which was not helpful. If they cannot arrange a rep to be available in the case of delays they should arrange a back up key collection system such as a key box. This would have been preferable for us as after a day of travelling, rather than a rep who was clearly unhappy at our delay. Unfortunately whilst the Agency is employed to manage this property I would not recommend booking this property.

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Published on 10 Jun 2023