Rochester Airport Marriott, Rochester

This property has been featured in "25 Best Hotels In Rochester ".

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Top Facilities

parking

bar

food

wifi

pool

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King Room

Max 3 Adults

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This room features a flat-screen TV with cable channels, a seating area, and a work desk.

Concierge Level King Room - High Floor

Max 3 Adults

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Special Benefits- This room features Concierge lounge access- Continental breakfast- hors d'oeuvres- dessert- Cocktails, for a fee- Complimentary non-alcoholic beverages- Honor bar- Complimentary business services

Double Room with Two Double Beds

Max 5 Adults

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This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

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All Facilities for Rochester Airport Marriott

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	parking, bar, wifi, pool, food.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Accessibility	Upper floors accessible by elevator.
Bathroom	Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet, Hairdryer.
Room Amenities	Air conditioning, Ironing facilities, Heating, Desk, Seating Area, Carpeted, Safety deposit box.
Food & Drink	Vending machine (drinks), Restaurant, Vending machine (snacks), Room service, Tea/Coffee maker.
Media & Technology	Pay-per-view channels, Radio, Cable channels, TV, Flat-screen TV, Telephone.
Services & Extras	Alarm clock.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Luggage storage, 24-hour front desk, Currency exchange.
General	Pets allowed.
Physical distancing	Physical distancing rules followed.
Pool and wellness	Hot tub/Jacuzzi, Fitness centre.
Outdoor & View	Terrace, View.

About This Property

This hotel offers rooms with a 32” flat-screen TV, an outdoor pool and a well-equipped fitness center. A complimentary airport shuttle service is available. Downtown Rochester is 7.5 miles away. Rochester Airport Marriott’s rooms have contemporary bedding and furniture such as cotton-rich linens and down comforters. Room amenities include cable TV, a plug-in panel and Pay TV. Electrical outlets are easily accessible from the room’s comfortable work space and free Wi-Fi is also available. Complimentary tea/coffee makers are provided for each room. Rochester Airport Marriott serves various American dishes for breakfast, lunch and dinner. Healthy snacks and cocktails are available at the Images Lounge. Rochester Airport Marriott is 8 miles away from Strong National Museum of Play. Rochester Museum and Science Center is a 15-minute drive away from the hotel.

Guest Ratings For This Property

7.9

Based on 198 Reviews

100% verified reviews

Comfort

8.41

Cleanliness

8.35

Value For Money

7.82

Facilities

8.2

Guest Reviews

Jody

family with young children

10.0

Exceptional

I was a little concerned when we first arrived and they said the van for the airport was filled for our early morning de

Staff was excellent, helped me take all our luggage and 3 little girls to our room. Got a taxi to take us to airport. When granddaughter cut her toe , they gave us numerous bandaids to cover it. Pool and hot tub were wonderful. Staff and food in the bar were very good. Reasonable prices. Definitely worth the price.

Published on 24 Dec 2023

Because

family with young children

4.0

Disappointing

We made due but room needed lots updating repairs.

Staff at breakfast was very good. Food at breakfast was good. Lobby was beautiful

Ceiling in room large crack with paint lose. Bathroom door old, chipping warped. Pool dirty and too cold. Dinner from Image restaurant fair.

Published on 15 Dec 2023

Christine

family with young children

7.0

Good

Fun but disappointed

Connecting rooms

Beds two small. Doubles not Queens. Hotel needs some updates. Bathroom handle was falling off..we fixed it. Lots of rust in bathroom Got over charged for food delivery......was told no kids meals but after realizing there was a QR code to use it clearly says 5.00 kids meals.....boooooo

Published on 12 Dec 2023

Mike

review category business travellers

6.0

Pleasant

Quick business stopover

Room was clean and comfortable. It was only a one day business stop so not much more to add about the facility. Plenty of parking. Staff was efficient and professional.

Not there long enough to make any comment

Published on 07 Dec 2023

Audrey

solo traveller

7.0

Good

Overall comfortable, and nice and safe place to stay

Room was nice and comfortable. Chaise lounge in room was dirty and had spots. Not sure if the carpet was cleaned. Otherwise the bed was very clean and comfortable. The pool and gym were nice and always a perk.

Breakfast is not free like the brochure said. The staff could have been nicer and more helpful. Would not help me get a luggage carrier when I had multiple bags. They also overcharged us.

Published on 06 Dec 2023

Mayank

family with young children

7.0

Good

Friendly staff

No water arrangement

Published on 21 Oct 2023

Susan

solo traveller

7.0

Good

OK for Rochester

The location was convenient, and I'm familiar with the area.

The hotel is very outdated, and the $15 unchanged for the buffet breakfast on top of the room rate seems high for Rochester.

Published on 17 Oct 2023

Mcdermott

family with young children

10.0

Exceptional

Well I think you guys should have waters and coffee i. The rooms for your guest this is the first hotel that we stayed a

It was quite

None

Published on 12 Oct 2023

Marie

family with young children

10.0

Exceptional

Great place but customers with kids need more. Like eating among other guest is a socialisation.

Free Breakfast need to be offered. Because family with kids needs that.

The fact I choose to not pay 14 dollars for breakfast per person and I had to hardly accommodate to find something elsewhere.

Published on 05 Oct 2023

Jessica

family with young children

3.0

Poor

It looks nice externally, but is beat down internally.

First off, they don't give you garbage bags. I didn't know this and asked the front desk for one. I was told they don't have any except for big actual garbage bags. I then told the women I'm on my period and asked if I should throw my bloody tampon into the can with no bag or what? In which she finally gave me a laundry bag. I didn't know it would be that hard to get a bag in a hotel. Secondly, the spa is never open. And will not open I was told by staff. I spent $300 for one night and could not use the spa as well as the restaurant considering I stood in there for about 10 min waiting to see someone so we could be seated. There was no one in there eating either. No clue where staff was. Then I go to my room again to see my fridge isn't working. I thought no biggie, I have a cooler I'll go get ice. Go to the ice machine, and it's broke. So then I go to use the phone, and guess what? Doesn't work. So now I had to go all the way back downstairs to ask for a fridge. I get a new fridge, go to eat, come back and it still doesn't work. So then I go buy drinks from their store. We finally get ready for bed and use the toilet for the first time and guess what? Broke. I thought maybe it was clogged so I went down and got a plunger (how embarrassing carrying it through the halls to the upper floors), and guess what? The toilets broke. Not clogged, broke. I then asked for a new room in which I was given, at 11:00pm. Guess what? Broken fridge, on the same floor the ice machine is broke, and a broken phone. Oh and the bed frame in the first room was broke as well. At this point I was just grateful for a flushing toilet so we literally left at 5:45am . $300 to have to have no fridge, no ice, no phone, no spa, no restaurant, a broke bed, and no toilet. Oh, I also had to throw away my $30 meal since I had no fridge.

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Published on 04 Oct 2023