Hotel

The Black Swan Hotel

25-26 Queens Street
8.3
(889 reviews)

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This property has been featured in "50 Best Hotels In Scarborough ".

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Top Facilities

bar

wifi

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Single Room with Private Bathroom

  • Max 1 Adult
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    Providing free toiletries, this single room includes a private bathroom with a walk-in shower. The single room provides soundproof walls, a tea and coffee maker, a wardrobe, parquet floors and a flat-screen TV with streaming services. The unit offers 1 bed.

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    Double Room with Private Bathroom

  • Max 2 Adults
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    Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features parquet floors, a seating area with a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

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    Single Room with Private Bathroom

  • Max 1 Adult
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    Providing free toiletries, this single room includes a private bathroom with a walk-in shower. The single room provides soundproof walls, a tea and coffee maker, a wardrobe, parquet floors and a flat-screen TV with streaming services. The unit offers 1 bed.

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    Deluxe Double Room with Shower

  • Max 2 Adults
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    Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features parquet floors, a seating area with a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

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    Deluxe Apartment

  • Max 4 Adults
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    The apartment has 2 bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment offers soundproof walls, a tea and coffee maker, a wardrobe, parquet floors and a flat-screen TV with streaming services. The unit has 2 beds.

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    Deluxe Double Room with Shower

  • Max 2 Adults
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    Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features parquet floors, a seating area with a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

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    Family Room with Private Bathroom

  • Max 4 Adults
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    Offering free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room has parquet floors, a seating area with a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit has 3 beds.

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    All Facilities for The Black Swan Hotel

    Category Facilities
    Activities Live music/performance, Live sport events (broadcast), Happy hour, Darts.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, wifi.
    Miscellaneous Family rooms, Non-smoking rooms, Designated smoking area, Non-smoking throughout.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Accessibility Upper floors accessible by stairs only.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shower, Toilet.
    Room Amenities Soundproofing, Wardrobe or closet, Clothes rack, Desk, Seating Area, Fan, Fold-up bed, Interconnected room(s) available, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Microwave, Kitchenware, Stovetop, Kitchenette, Kitchen, Oven, Outdoor furniture, Tea/Coffee maker.
    Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
    Services & Extras Towels, Linen, Key access.
    Media & Technology Cable channels, TV, Streaming service (like Netflix), Satellite channels, Flat-screen TV.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Common areas Garden.
    Reception services Express check-in/check-out, Luggage storage.
    Physical distancing Cashless payment available, Contactless check-in/check-out.
    Entertainment and family services Evening entertainment, Karaoke, Nightclub/DJ.

    About This Property

    Set in Scarborough and with Scarborough Beach reachable within 400 metres, The Black Swan Hotel offers express check-in and check-out, non-smoking rooms, a garden, free WiFi throughout the property and a bar. The property is around 31 km from Dalby Forest, 36 km from Flamingo Land Theme Park and 1.7 km from Scarborough Open Air Theatre. The property is 800 metres from Scarborough North Bay, and within 400 metres of the city centre. All guest rooms in the hotel are equipped with a flat-screen TV with satellite channels. The rooms come with a kettle and a private bathroom with a shower and free toiletries, while selected rooms also feature a kitchen fitted with a fridge. At The Black Swan Hotel every room includes bed linen and towels. You can play darts at the accommodation. Popular points of interest near The Black Swan Hotel include Peasholm Park, The Spa Scarborough and Scarborough Castle. The nearest airport is Humberside Airport, 95 km from the hotel.

    Guest Ratings For This Property

    8.3
    Based on 889 Reviews
    100% verified reviews

    Comfort

    8.88

    Cleanliness

    8.9

    Value For Money

    8.56

    Facilities

    8.45

    Guest Reviews

    Christine
    family with young children
    10.0
    Exceptional
    Perfect stay - thank you
    The apartment was perfect for a family. Separate space but contained together with fab facilities including a kitchen and two big bathrooms with gorgeous showers. The landlady is down to earth and friendly. If we didn't have the kids we would have definitely joined the locals for a few and the karaoke. Everyone made us feel welcome and not at all like strangers. Perfect location with everything within walking distance. This is definitely the place we will always stay at when visiting Scarborough x
    Everything was spot on!

    Published on 02 Jan 2024

    Shaun
    solo traveller
    9.0
    Superb
    Superb
    The staff and the regulars were all kind and friendly
    There was a leaking ceiling which I reported and the room was cold everything else was fine

    Published on 31 Dec 2023

    Rebecca
    young couple
    8.0
    Very good
    Very good
    Clean and good location

    Published on 16 Dec 2023

    Gavin
    family with young children
    10.0
    Exceptional
    Excellent value for money
    Clean and tidy
    Nothing

    Published on 01 Dec 2023

    Lachlan
    group
    5.0
    Passable
    Did the job
    Great location. Friendly staff. Comfy beds. Nice rooms
    Was expecting a hotel with a bar, not a pub with some rooms above it. The hallway/stairwell smelled strange and there were a fair few cobwebs around the lampshades and on the ceiling. Wasnt expecting that at 130 a night!

    Published on 30 Nov 2023

    Ruth
    solo traveller
    7.0
    Good
    Fine for a night or two
    Very clean, easy check-in, good location, decently comfortable bed. Overall it was fine for my needs, which was a place to sleep for a couple of nights.
    Sink is the size of a postage stamp. Room initially didn't have any hand wash or toiletries - asked the guy at the bar, who was very friendly and got me some - ended up only getting shampoo, conditioner and hand wash, so used the shampoo as shower gel. The shower spewed water from multiple locations, not just the shower head, which got the whole bathroom wet and made it nearly impossible to keep my hair dry. One of the outlets was broken, which left me with one outlet for my phone charger and the bedside lamp, which was fine, but not ideal. You can hear the music from the pub downstairs, so not ideal is you're trying to sleep before they close.

    Published on 20 Nov 2023

    Helen
    solo traveller
    4.0
    Disappointing
    Disappointing
    Room was very dirty with weird stain on bed. Also VERY dusty!

    Published on 13 Nov 2023

    Kimberley
    solo traveller
    7.0
    Good
    Basic but clean
    Michelle who greeted me was lovely and went through everything thoroughly
    I had booked the purple room but was given a different room. There was no hand wash etc that was advertised in the photos. My shower didnt drain. Couldnt use one of the plugs as there is part of a broken plug that you cannot get out.

    Published on 13 Nov 2023

    Ikin
    young couple
    4.0
    Disappointing
    Pleasant but would not stay again
    Clean tidy
    No heating on bed uncomfortable and pillows lack Of communication from staff

    Published on 07 Nov 2023

    Joanne
    young couple
    10.0
    Exceptional
    Cheeky night away . Lovely pub great accommodation. Managed to park next to the pub .
    Nice location , clean and tidy . Bed was comfortable. We Had a really good stay . Michelle was lovely and friendly .

    Published on 06 Nov 2023

    The Black Swan Hotel is featured in

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