The Garcia Ubud Hotel & Resort, Bali

This property has been featured in "56 Best Resorts In Ubud ".

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Room Types Available

The Garcia Deluxe Room with Garden View and Free Scheduled-Shuttle Service

Max 2 Adults

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This double room has a balcony and a cable TV.This room offers:- Daily shuttle service to central Ubud- Fruit basket upon arrival

The Garcia Suite with Bathtub and Free Scheduled-Shuttle Service

Max 2 Adults

1 Photo available

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This suite features a balcony and an air conditioning.This room offers:- Daily shuttle service to central Ubud- Fruit basket upon arrival

Garcia Suite Pool Access and Free Scheduled-Shuttle Service

Max 2 Adults

2 Photos available

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This suite has a balcony.This suite offers:- Daily shuttle service to central Ubud- Fruit basket upon arrival

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About This Property

Set in Ubud, 4.2 km from Tegenungan Waterfall, The Garcia Ubud Hotel & Resort offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Among the facili (Read More)ties at this property are a kids' club and room service, along with free WiFi throughout the property. The resort has a terrace and pool views, and guests can enjoy a meal at the restaurant or a drink at the bar.At the resort every room has air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. The Garcia Ubud Hotel & Resort features certain units that feature a balcony, and all rooms include a kettle. At the accommodation the rooms come with bed linen and towels.An la carte, American or Asian breakfast is available every morning at the property.The area is popular for cycling, and car hire is available at The Garcia Ubud Hotel & Resort.With staff speaking German, English, French and Indonesian, around-the-clock information is available at the reception.Monkey Forest Ubud is 5.7 km from the resort, while Goa Gajah is 7 km from the property. Ngurah Rai International Airport is 29 km away, and the property offers a paid airport shuttle service.

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Guest Ratings For This Property

8.8

Based on 532 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.17

Value For Money

8.77

Facilities

8.89

Guest Reviews

Servin

family with young children

5.0

Passable

I would not recommend this hotel to those who value cleanliness and prompt service.

The breakfast at the hotel was good, although it wasn't buffet-style and had to be ordered. However, the staff took a long time to respond to orders. The quality of the breakfast itself was good. On the other hand, the location of the hotel was not ideal. It was situated in front of a farm, and the front view was very dirty. Additionally, there was constant fire being made in the field, which was not pleasant.

The room we were assigned did not match the photos on the booking website; it appeared to have been heavily edited. Upon arrival, the room was dirty, with chipped paint and leaks. We attempted to cancel the room, but unfortunately, the booking customer service sided with the hotel. Despite explaining that the hotel's appearance was different from what was portrayed, We were still charged a penalty amounting to nearly 1/3 of the total cost by the booking platform when we requested to cancel our room. Finally, the reception staff changed and upgraded our room( without asking us for the difference). The staff genuinely tried their best to make the customers happy. Nevertheless, the overall quality of the hotel and the promptness of their service were not up to par and It was situated in front of a farm, and the front view was very dirty. Additionally, there was constant fire being made in the field, which was not pleasant. Despite the staff's efforts, the hotel fell short of our expectations.

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Published on 05 Jan 2024

Laszlo

young couple

10.0

Exceptional

Zen place to relax

Amazing view from our garden villa! Spot on clean everyday, the staff is amazing! Friendly and very helpful! Possible to park with scooter. Fantastic relaxing stay in this hotel We loved how breakfast is managed, a la cart with many options to choose from! Delicious too!

Not applicable

Published on 30 Dec 2023