Hotel

The Heidelberg Exzellenz Hotel

Rohrbacher Str. 29
8.5
(2717 reviews)

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This property has been featured in "50 Best Hotels In Heidelberg ".

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Standard Double Room

  • Max 2 Adults
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    This renovated room is modern and individually furnished with a flat-screen TV, free WiFi and a private bathroom.

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    Standard Single Room

  • Max 1 Adult
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    This renovated room is modern and individually furnished with a flat-screen TV, free WiFi and a private bathroom.

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    Studio (2 Adults)

  • Max 2 Adults
    •

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    Individually furnished room with flat-screen TV, free Wi-Fi and a private bathroom.This completely renovated room features modern d�cor, a kitchenette, iPod dock and carpet-free floors.

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    Studio (1 Adult)

  • Max 1 Adult
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    Individually furnished room with a flat-screen TV, free Wi-Fi and a private bathroom.This completely renovated room features modern d�cor and a kettle.

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    Family Studio

  • Max 3 Adults
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    Offering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The studio offers a tea and coffee maker, a wardrobe, parquet floors, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

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    All Facilities for The Heidelberg Exzellenz Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Others bar, wifi, food.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Family rooms, Allergy-free room, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Accessibility Upper floors accessible by stairs only.
    Bathroom Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Hypoallergenic, Ironing facilities, Heating, Wardrobe or closet, Desk, Hardwood or parquet floors, Socket near the bed, Iron.
    Food & Drink Special diet menus (on request), Refrigerator, Electric kettle, Microwave, Kitchenware, Stovetop, Kitchenette, Tea/Coffee maker.
    Safety & security Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarms.
    Cleaning services Dry cleaning.
    Services & Extras Towels, Key card access, Linen.
    Media & Technology Cable channels, Radio, iPod dock, TV, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Invoice provided.
    General Pets allowed.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Transport Airport shuttle, Airport shuttle (additional charge), Airport drop off, Airport pick up.

    About This Property

    This non-smoking hotel offers individually furnished rooms with free Wi-Fi. It is a 5-minute walk from Heidelberg’s old town and a 4-minute walk from trams. All rooms at The Heidelberg Exzellenz Hotel include a flat-screen TV with cable channels. A hairdryer is provided in the bathroom. The Heidelberg Exzellenz Hoteloffers a large breakfast buffet each morning. Many restaurants and cafés can be reached on foot. The tram stop at Adenauerplatz is a 4-minute walk from The Heidelberg Exzellenz Hotell. Trams run directly to Heidelberg Central Station.

    Guest Ratings For This Property

    8.5
    Based on 2717 Reviews
    100% verified reviews

    Comfort

    8.84

    Cleanliness

    8.95

    Value For Money

    8.56

    Facilities

    8.69

    Guest Reviews

    Lara
    young couple
    9.0
    Superb
    Comfortable stay in charming hotel in Heidelberg
    Our room was large, clean and well-appointed with a fridge, stove, microwave, pans and utensils. The hotel staff were very friendly and helpful and let us store our luggage at the hotel before check-in. The hotel is a 5 minute walk from the main shopping street leading to the old town centre of Heidelberg. It's about a 20-25 minute walk to the main old town squares and the start of the walk up to the castle or the funicular station. It is also a 10-15 minute walk from the start of the Philosophers' Way if you go from the end by the Theodor-Heuss-Brucke bridge (which I would recommend for a gentler climb up).
    (Read More)

    Published on 02 Jan 2024

    Katarina
    group
    8.0
    Very good
    Very good
    Nice big room.

    Published on 02 Jan 2024

    Edwin
    solo traveller
    1.0
    Bad
    It creates trust issues - will stick with chains in the future
    Clean & well located
    No staff present when I arrived , ( and access challenging) room was Spartan & freezing - I arrived late & the radiator was recessed & not obvious . Quilt was too short & think and bed was a 3 sided wooden box with no headboard , and a single think pillow. No help whatsoever from the staff - I asked for a beer & they suggested using a delivery service!! They emailed me the access data the day before - if they had provided it earlier I would have cancelled.

    Published on 01 Jan 2024

    Kareem
    young couple
    8.0
    Very good
    Very good
    The hotel is 5 mins walk from altstadt the lady in the reception was so polite and helpful the room was clean

    Published on 31 Dec 2023

    Mustafa
    family with young children
    7.0
    Good
    Good
    Everything was so clean and hotel crew was so kind and helpful.
    No Lift

    Published on 27 Dec 2023

    Liezel
    family with young children
    8.0
    Very good
    Lovely hotel near city centre
    Lovely hotel near the city centre. Quick taxi ride from the train station. About 2.4km walk through the city to the funicular to the castle.
    The rooms were all different, however still nice for the 2 days we spent in Heidelberg. It was a little difficult with our luggage to get to the rooms as the lift only goes up to a certain floor and then you need to use the stairs to get to the rest of the building where our rooms were located.

    Published on 26 Dec 2023

    Simone
    family with young children
    9.0
    Superb
    Super comfy, convenient and charming
    A beautiful hotel with charm. The family studio was huge a d perfect for us and the staff were always super helpful and friendly
    The hot water took ages to kick in one morning in the shower but I think I was the first one to activate it from the boiler room?

    Published on 26 Dec 2023

    Orzhanov
    solo traveller
    9.0
    Superb
    Great
    Modern, clean, aesthetic
    Nothing really

    Published on 10 Dec 2023

    Paul
    young couple
    9.0
    Superb
    Superb
    Nice room clean and good staff
    Good location but a bit of a walk to the old town. 20 minutes walk.

    Published on 30 Nov 2023

    Lara
    family with young children
    9.0
    Superb
    Superb
    The breakfast buffet was amazing. The room was huge and clean. The lighting feature over the toilet was amusing.
    The pole in the middle of the room gave a weird vibe but the lighting above it kind of made up for it.

    Published on 29 Nov 2023

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