The HEY HOTEL

Höheweg 7 - Show on map
8.1
2133 reviews

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This property has been featured in "50 Best Hotels In Interlaken ".

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Room Types Available

Double Room
  • Max 2 Adults
    •
  • 3 Photos available
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    The twin/double room provides a safe deposit box, parquet floors, as well as a private bathroom boasting a bath and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views.

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    Family Room
  • Max 4 Adults
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    The family room features a safe deposit box, parquet floors, as well as a private bathroom featuring a bath and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views.

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    Triple Room
  • Max 3 Adults
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    The triple room provides a safe deposit box, parquet floors, as well as a private bathroom boasting a bath and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.

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    Single Room
  • Max 1 Adult
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    The single room features a safe deposit box, parquet floors, as well as a private bathroom boasting a bath and a hairdryer. The air-conditioned single room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.

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    About This Property

    The HEY HOTEL is situated in the centre of Interlaken, just 400 metres from Interlaken-West Train Station. It features a relaxed Swiss ambience and also design interiors.The hotel offers a wide selec (Read More)tion of rooms for individuals, couples as well as for families or groups of up to 5 people. Most rooms offer air conditioning.The hotel's restaurant with bar is located on the ground floor of the building. The open lobby concept ensures an open, communicative feel-good atmosphere.The HEY HOTEL is surrounded by attractive shops and boutiques, cafs, bars and restaurants. All of Interlakens sights are within easy walking distance. It is only a 5-minute walk away from the congress centre.

    The HEY HOTEL is featured in

    Guest Ratings For This Property

    8.1
    Based on 2133 Reviews
    100% verified reviews

    Comfort

    8.57

    Cleanliness

    8.43

    Value For Money

    7.62

    Facilities

    8.16

    Guest Reviews

    Dji
    with friends
    9.0
    Superb
    Superb
    Homey and staff welcome

    Published on 03 Jan 2024

    Stephen
    solo traveller
    9.0
    Superb
    Superb
    Very nice hotel, with clean and well presented and equipped bedrooms, plus a bar and restaurant.

    Published on 03 Jan 2024

    Filipe
    young couple
    8.0
    Very good
    Very good
    Very well located 5min walking distance from Interlaken West station and 10-15min walking from Interlaken Ost. Near bus station that goes to Ost station. Room was big for European size , bathroom was ok . In general it was just as advertised. More expensive than it should considering the facilities, but thats what you have for holiday season in such a touristic place with good train connections. Breakfast was good with a good amount of options. Everyone working at the hotel were always helpful and kind.
    Wi-Fi did not work on our room on the 4th floor in any of the 2 nights we stayed there.

    Published on 27 Dec 2023

    Diana
    family with young children
    8.0
    Very good
    beautiful hotel and location in interlaken
    location and the hotel interiors
    no luggage assistance to rooms

    Published on 29 Nov 2023

    Darah
    young couple
    4.0
    Disappointing
    Disappointing
    The heat didnt work so they brought in a portable heater to run all night that also didnt work well so it was freezing all night. The room had bugs in it and when we arrived we had to ask for new sheets to be put on because there was hair all over the sheets as if they werent changed prior to our arrival. Other than location and the staff being friendly, there arent many pros.

    Published on 27 Nov 2023

    Zynia
    young couple
    5.0
    Passable
    Passable
    Cool quirky lobby.
    The room. Room is on a slope. Everything is at an angle. This is not mentioned anywhere I would have not booked this hotel if I had known. Was very disorienting being in that room.

    Published on 20 Nov 2023

    Abdulrahman
    young couple
    1.0
    Bad
    Terrible , it wasnt clean, towels, sheets and duvet smells bad, staff was unhelpful and unapologetic.
    Nothing
    The worst experience of my life, upon arrival there is nobody to assist with the luggage, i had to move 4 large suitcases alone, no help with the parking, i had to go find my parking spot and manage the metal bar to park my car, no room service and when i ordered from the restaurant at the hotel i had to carry plates of food back and forth to my room, there were no slippers in the room, and WORST OF all, the sheets, duvet, and towels all had a terrible smell, and the wall had some brown smears on it, I couldnt spend the night at the hotel, when i brought it up with the staff, they calmly said we can offer you a different room if you want, they were unbothered, unapologetic , and unhelpful, i cancelled my booking and they refused to refund me any of the nights that I didnt stay, i had to run to a different hotel, this isnt how a 4 star hotel should be at all, this seemed more like a 2 star hostel
    (Read More)

    Published on 08 Nov 2023

    Caroline
    young couple
    6.0
    Pleasant
    Excellent location but was not happy about the lack of heating in the bedroom.
    The room was large and quiet. The location of the hotel was excellent as was the breakfast buffet.
    Unfortunately we had no heat in our bedroom and there was very little effort from the staff to rectify this - perhaps an electric heater could have been brought in. We stayed there for five nights and was just told that they were waiting for a part to arrive in to fix the heating. I felt that the staff did not really care about our lack of heating which was unfortunate.

    Published on 07 Nov 2023

    Craig
    young couple
    7.0
    Good
    Good
    Central
    Parking was very difficult

    Published on 03 Nov 2023

    Odessa
    solo traveller
    8.0
    Very good
    Lovely staff, comfortable and clean room, great location (walking distance to the train stations)
    Breakfast options were extensive
    The bed could have been a bigger size for an adult

    Published on 01 Nov 2023

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    Top Facilities

    Bar

    Wifi

    Pets allowed

    Food

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