The Secret HaLong

E6.64 Sun Premier Village,Bai Chay
8.3
541 reviews

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This property has been featured in "50 Best Hotels In Halong Bay ".

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Room Types Available

Premium Double or Twin Room with Sea View
  • Max 2 Adults
    •
  • 1 Photo available
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    Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as sea views.

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    Double or Twin Room
  • Max 2 Adults
    •

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    Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 3 beds.

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    Executive Suite
  • Max 2 Adults
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  • 1 Photo available
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    This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit offers 2 beds.

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    Superior Twin Room with Sea View
  • Max 2 Adults
    •

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    This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit offers 2 beds.

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    Deluxe Triple Room
  • Max 3 Adults
    •

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    Providing free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit offers 2 beds.

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    Superior King Room
  • Max 2 Adults
    •

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    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as sea views. The unit has 1 bed.

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    Triple Room with Balcony
  • Max 3 Adults
    •
  • 1 Photo available
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    This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit offers 2 beds.

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    About This Property

    Situated in Ha Long, 500 metres from Bai Chay Beach, The Secret HaLong features accommodation with a terrace, free private parking and a restaurant. This 4-star hotel offers a concierge service and a (Read More) tour desk. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. All rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. Every room has a kettle, while selected rooms also boast a balcony and others also feature sea views. At The Secret HaLong the rooms have bed linen and towels. Ha Long Queen Cable Car is 2 km from the accommodation, while Vincom Plaza Ha Long is 8.7 km from the property. The nearest airport is Cat Bi International Airport, 42 km from The Secret HaLong.

    The Secret HaLong is featured in

    Guest Ratings For This Property

    8.3
    Based on 541 Reviews
    100% verified reviews

    Comfort

    8.86

    Cleanliness

    8.79

    Value For Money

    8.67

    Facilities

    8.41

    Guest Reviews

    Olga
    family with young children
    1.0
    Bad
    Bad
    Gave clothes to the laundry. They added some chemicals and now clothes are damaged. 2 pairs of pants, sweater, t-shirt, baby pants are in trash now. All they said was "sorry it's an accident"

    Published on 02 Jan 2024

    Nanako
    group
    9.0
    Superb
    Superb
    Everything is tidy and clean Staff can speak English very well and helpful
    Inconvenient location for going to restaurants and supermarkets

    Published on 10 Dec 2023

    Joana
    young couple
    6.0
    Pleasant
    Pleasant
    The room had a good size and overall good comfort. For one night it was ok!
    The breakfast was really limited and not the best. The staff was not the friendliest and not the easiest to communicate with, although straight to the point in the check-in process. Bare in mind the area is quite strange - it's a renovated area but still empty so it looks like a ghost town. Due to that, you don't have any restaurants around so you need to take a grab or taxi to move around.

    Published on 06 Dec 2023

    Darragh
    young couple
    9.0
    Superb
    Great value for money.
    The room The hotel decor The room balcony Comfortable bed Good shower
    Breakfast was basic Lovely helpful receptionist Nil else to add

    Published on 09 Nov 2023

    Sergei
    solo traveller
    8.0
    Very good
    Very good
    The place is very close to the beach. Very nice jacuzzi on the rooftop. Good laundry. English speaking personnel. Own balcony. Clean and comfy.
    Loud noise in the evening from the beach club if you keep windows open.

    Published on 19 Oct 2023

    Alan
    young couple
    9.0
    Superb
    Awesome destinatiom and good quality and great value for money.
    The staff were very helpful and also arranged late checkout so ee could finish our activity. They also arranged motorcyvle hire and 1/2 day viewing cruise which was awesome. Halong is a lovely destination and I was glad we didnt do the ovrrnight cruise.
    Nothing really.

    Published on 12 Oct 2023

    Trung
    young couple
    10.0
    Exceptional
    Exceptional
    Good breakfast

    Published on 04 Oct 2023

    King
    solo traveller
    5.0
    Passable
    Passable
    The staff where cool
    The fridge did not work

    Published on 27 Sep 2023

    Dthys
    young couple
    5.0
    Passable
    Do not do your laundry here
    Don't do your laundry here. We asked them to do our laundry and the results where catastrophical. Not only was a quarter of the laundry not done and still dirty, they also managed to leave a lot of stains on our clothes. We adressed the receptionist about this and they tried to fix it, but they failed and made it worse. We also still had to pay a lot for laundry even though the damage was done. We tried to lower the laundry fee, but we ended up in a healthful argument where no one was happy. Really disappointed in the service. This accident ruined our stay... and our clothes.

    Published on 21 Sep 2023

    Simon
    solo traveller
    9.0
    Superb
    Superb
    The breakfast wasn't what we expected, but it was adequate

    Published on 19 Sep 2023

    Location & Nearby Places

    Ha Long City Center (16.0 Km from city center)

    E6.64 Sun Premier Village,Bai Chay

    15 Nearby Attractions

    Bai Chay Beach

    1.5 km

    Dragon Park Ha Long

    1.6 km

    Sun World Ha Long Park

    1.7 km

    Bai Chay Market

    2.3 km

    Ha-Long-Queen-Seilbahn

    2.4 km

    Bai Chay Bridge

    3.5 km

    Dong Thien Cung (Cave)

    4.3 km

    Dau Go Cave

    4.4 km

    Bai Tho Mountain

    4.5 km

    Dau Be Island

    4.7 km

    Dau Go Island

    4.7 km

    Long Tien Pagoda

    4.7 km

    Tuan Chau Island

    5.6 km

    Vung Vieng Fishing Village

    6.4 km

    Hon Trong Mai

    6.4 km

    Quang Ninh Museum

    6.5 km

    See All Attractions

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    Top Facilities

    parking

    food

    wifi

    bar

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    All Facilities for The Secret HaLong

    Category Facilities
    Activities Bike tours, Beach, Cooking class, Walking tours, Themed dinner nights, Tour or class about local culture.
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, food, parking, wifi.
    Miscellaneous Family rooms, Soundproof rooms, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Shower, Toilet, Bidet, Bathrobe.
    Room Amenities Sofa, Hypoallergenic, Soundproofing, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Safety deposit box, Fold-up bed, Tile/marble floor, Heating, Hardwood or parquet floors, Socket near the bed, Cleaning products, Pants press.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Restaurant, Grocery deliveries, Minibar, Kid-friendly buffet, Packed lunches, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Lockers, Key access.
    Media & Technology Cable channels, TV, Flat-screen TV.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Currency exchange.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    Entertainment and family services Child safety socket covers.
    Pool and wellness Sun umbrellas, Beachfront, Sun loungers or beach chairs.
    Transport Airport drop off, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Outdoor & View City view, Terrace, Landmark view, View, Sea view, Balcony.

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