Our room, a family room, had a rather uncomfortable angle - you lay a bottle on the floor at the balcony, and it will roll instantly to the other end of the long room - this made standing, sitting, laying or simply balancing on 2 feet extremely uncomfortable anywhere in the room - like the hotel's side is slowly sinking into the glorious chalk hills of the south coast. This felt unsafe and uncomfortable - sleeping felt like a chore. The ferry that took us there in choppy December waters felt like a much more comfortable place to lay your head down. The balance issue continues when you're in the corridors and going up and down the many stairs that you'd expect in a Victorian villa.
The style/interior design of the hotel feels strange. The bar is like a man cave, the breakfast room feels like it's been decorated by someone's mother, the public toilet is like a facebook project, super modern with green and gold wallpaper, felt like a mix and match of different family members' styles and tastes (rectangular modern mirrors vs 90s plexiglass posters vs faux Victorian features).
Parking is non-existent, but that is not necessarily the hotel's fault, as the whole island is notorious for this. In our view, you can substitute the owners' van(s) for a dedicated unloading/drop off bay, so people don't have to drag suitcases up and down the hill - most, not needing a cardio session.
Because of what we think are failing foundations and a sinking hotel, bathroom left a lot to be desired too - cracked and wobbly floor tiles, chipped fixtures and a lot of limescale. Again, we appreciate that this is a family venture, but money exchange hands, which in turn makes it a business transaction.
Would we visit again? Hopefully, in a room with level floors as all of us love the island
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