The Westin Turtle Bay Resort & Spa, Mauritius, Mauritius

This property has been featured in "48 Best Resorts In Mauritius ".

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Room Types Available

Junior Suite - King

Max 2 Adults

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Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite has air conditioning, soundproof walls, a flat-screen TV with satellite channels and a terrace. The unit has 1 bed.

Junior Suite - Queen

Max 2 Adults

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Featuring a private entrance, this spacious suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. Boasting a terrace, this suite also offers air conditioning, soundproof walls and a flat-screen TV with satellite channels. The unit offers 1 bed.

Junior Suite - King Queen

Max 2 Adults

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Boasting a private entrance, this spacious suite also comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.

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About This Property

The Westin Turtle Bay Resort & Spa, Mauritius is located in Balaclava with panaromic views of the Indian Ocean. This resort is equipped with a childrens swimming pool, a tennis court and fitness cent (Read More)re.Each air-conditioned guest room at the Turtle Bay Resort is equipped with a TV and DVD player. With a sofa and work desk, each room features a balcony or patio, and comes complete with a coffee machine. Fitted with a bath and shower, the private bathrooms include free toiletries, a hairdryer and slippers.Other facilities at The Westin Turtle Bay include a gift shop, medical services, babysitting services and a diving centre. Guests can enjoy planned beach activities and a variety of water sports. The onsite restaurant serves local and contemporary cuisine, and 24 hour room service is available.The resort is 13km from Grand Baie, and a 50-minute drive from SSR International Airport.

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Guest Ratings For This Property

8.9

Based on 560 Reviews

100% verified reviews

Comfort

9.37

Cleanliness

9.35

Value For Money

8.41

Facilities

9.18

Guest Reviews

Medina

young couple

8.0

Very good

Staff are great and very friendly! Had dinner by the beach hut and it was incredible, so worth it

Published on 02 Jan 2024

T

family with young children

7.0

Good

- Clean facilities (rooms, gym, pool, restaurant). Although we had an issue with family suite design. - Main restaurant (Seasonal) had variety of options for everyones taste during breakfast and dinner.

- Beach is not suitable for swimming at all due to rocky nature. - Complimentary boat house activities were limited by options and availability. For example, glass bottom boat trips were scheduled twice per day only. Pedal boat had no overhead cover. - Family room had open plan design; toilet/ shower only behind glass doors. Overall makes the matter non-private. I have to acknowledge that they accepted to hang cloth curtains over the entrances which partially helped. Booking had insufficient images or room layout that fully represent the Heavenly Family Suite. - Kids club had good supervision but they did not adhere to their published list of activities. In more than one occasion, we showed up and the activity was either cancelled, delayed, or completely changed. - At the Seasonal restaurant, some staff on certain days showed unacceptable food prep methods. For example, at the prawn station cooked and non cooked prawns were handled using the same gloves . One day at the pasta station, the chef had no gloves at all and handled cooked pasta by hand.

(Read More)

Published on 27 Dec 2023

Dolores

family with young children

9.0

Superb

We had an amazing time celebrating my big birthday at Westin Turtle Bay in Mauritius! Special thanks to the room team t

We had an amazing time celebrating my big birthday at Westin Turtle Bay in Mauritius! Special thanks to the room team that decorated the bed on my birthday and to Naheme for organising the lovely birthday cake and card! The staff was welcoming and friendly, going above and beyond to make our stay an unforgettable experience. The facilities are great, lots of open spaces, outstanding gardens and a relaxing environment. Rooms are big and spacious and the turn down service was excellent. The swimming pools are large with an amazing view and a small private beach. Steeven and Pascal looked after us next to the main pool, always ensuring that our drinks were extra cold. Food was amazing, we loved the variety of food at the breakfast buffet, lunchtime bites next to the pool and dinner a la carte in the three restaurants. Special mention to Seam (the boss) for organising dinner and prepping the team in advanced about my sons allergies. We felt safe and reassured. Many thanks to Doomun and Kevin for looking after us at Mystique, where we enjoyed a lovely dinner a la carte. Indian food at Kangan was great and we enjoyed watching the team in the kitchen and the tandoori oven, thanks to Mevin for looking after us. Fusion was definitely our favourite, the sushi by chef Akash and the teppanyaki by chef Madelyn were outstanding! Service by Cedric and Jesca was very nice. The spa was lovely, with relaxing massages. The gym is well equipped , the yoga and Pilates instructor was great! The sport team was dynamic and fun, we really enjoyed the morning jogging and aqua gym with Naheme and Dimitri and kayaking with Winsley. Overall, weve never felt this welcome anywhere else, thank you to the whole team for this unforgettable experience!

(Read More)

Published on 23 Dec 2023

Ojas

young couple

8.0

Very good

A comfortable and a beautiful experience. Will be sure to visit again.

The rooms , the cleanliness , the staff and the service. Everything that one would expect was delivered to perfection.

The excessive doorbell rings by the room service staff.

Published on 18 Dec 2023

Estie

review category business travellers

10.0

Exceptional

The facilities, rooms, service and food was excellent. 100% recommend!

Published on 11 Dec 2023

Joseph

young couple

5.0

Passable

Don't visit here if you care for cats. Seeing them mistreated by the staff ruined our night.

We liked the setting of the property.

We liked most everything except for two things. We were having diner in the main restaurant on our last night. A stray cat came over and I gave it some chicken. The waiter came over and said, "please sir don't feed the cats or they'll all come." My response... jokingly was, "and that's a bad thing why?" Well that was not the correct response for this uptight person, so he actually fetched the manager. Who rushed over to me as if I was defecating on the table. The manager said, "we have special food for them." Yeah, you know what? I believe him to be a liar. They were all malnourished and not well. I personally cannot sit there and throw away food into a bin that I will not eat because I'm full and let an animal go hungry, while watching some fat bastard go up for his 5th round of feedings. That really ruined our night. The cats would run from any staff so that tells me they're being abusive towards the animals. If they did have food for the cats then we wouldn't find ourselves with the cats begging for food in the dining room. There's a solution to the cats. At minimum feed the cats in an area where the guests are not. The cats will go to where the food is. Work with a local animal shelter to ensure they're cared for or create a human plan... perhaps even work on having them fixed to control the cat population. The hotel occupies a beautiful spot. I think it's about time the hotel gave back to the area they inhabit and provide something back to the community. Like caring for these cats instead of chasing them away. The way we treat the weakest members of our world is a direct reflection on the values of the hotel management. The last thing, which to be honest is probably colored by the events from the night before was the morning of checkout. They asked me to sit down for the checkout. I had back pain and did not want to. Standing was more comfortable for me.

(Read More)

Published on 27 Nov 2023