I guess communication, was the main problem. Before arrival I was texting the hotel which also operates a scuba diving center, that I would like to do scuba. Since we didnt know what days we will be there, I asked if I can also book some dives upon arrival. We get there and the lady at the reception tells me they are booked out for scuba, during our stay. So, as a guest of a dive hotel, I had no other option than to look for another dive center. Next thing, they had a Halloween party and buffet at the first night of our stay. We didnt get any info about the party and definitely no invitation for that buffet. I asked the owner if we could join, and he told us that they sent an email to all the guests, which we definitely didnt get! He continues to say it is not possible to join since we didnt sign up for the buffet and to go eat somewhere else. After finding dinner, we could join them for drinks. This is the first hotel ever that had sent their own guests away, excluding them from an event specifically for hotel guests. Third thing, theres no noise isolation in the rooms whatsoever. The Halloween party went up to 2am that night. People at the party were shouting without consideration to other guests. We could hear them all the way to our room even though we were towards the back of the property and on the second floor.
Lastly, the reception has opening hours from 7am to 5pm, but from the three times we went, two times nobody was there
(Read More)