Hotel

Towers Hotel & Spa

Jersey Marine, Swansea Bay
7.9
(1401 reviews)

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This property has been featured in "30 Best Hotels In Swansea ".

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Top Facilities

parking

bar

food

wifi

pool

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Standard Double Room with Ensuite Bathroom

  • Max 2 Adults
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    Rooms have satellite TV and tea and coffee making facilities.

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    Superior Double Room with Ensuite Bathroom

  • Max 2 Adults
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    Spacious, modern room in the new annex with a plasma-screen TV.

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    Standard Twin Room

  • Max 2 Adults
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    Air-conditioned room with a bathroom and satellite TV.

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    Superior Twin Room

  • Max 2 Adults
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    Air-conditioned room with a bathroom and satellite TV.

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    All Facilities for Towers Hotel & Spa

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Golf course (within 3 km).
    Others parking, bar, wifi, pool, food.
    Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
    Bathroom Sauna, Toilet, Bath, Shower, Private bathroom, Hairdryer.
    Room Amenities Iron, Air conditioning, Safety deposit box, Heating.
    Food & Drink Electric kettle, Packed lunches, Room service, Restaurant.
    Cleaning services Dry cleaning, Laundry.
    Media & Technology Satellite channels, Telephone.
    Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
    Common areas Garden.
    Reception services Luggage storage, 24-hour front desk.
    Physical distancing Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
    Pool and wellness Hammam, Spa facilities, Hot tub/Jacuzzi, Steam room, Massage, Spa and wellness centre, Fitness centre, Spa lounge/relaxation area, Spa/wellness packages.

    About This Property

    Just a 10-minute drive from Swansea city centre, Towers Hotel offers a spa, an indoor swimming pool and a gym. There is free Wi-Fi and free on-site parking. Towers leisure facilities include a sauna, a steam room and a spa bath. The luxurious spa offers a range of massages and beauty treatments. Towers Hotel and Spa has air-conditioned en suite rooms, all with Sky TV and tea/coffee facilities. The excellent restaurant and bar serves both modern European and traditional Welsh food. A full Welsh breakfast is provided. The beautiful beaches of the Gower Peninsula are 30 minutes’ drive away. Towers Hotel is just off junction 42 of the M4 motorway.

    Guest Ratings For This Property

    7.9
    Based on 1401 Reviews
    100% verified reviews

    Comfort

    8.43

    Cleanliness

    8.31

    Value For Money

    7.85

    Facilities

    8.27

    Guest Reviews

    Tom
    review category business travellers
    7.0
    Good
    Enjoyed the stay here, location is handy for work would definitely stay again
    Had a nice pool with sauna, steam room and jacuzzi. Sky TV in bedroom Good food
    Bed was a bit soft for me but that is a personal preference nothing to complain about really

    Published on 05 Jan 2024

    Masoomi
    family with young children
    4.0
    Disappointing
    Spa is the only good thing rest is pretty below par
    The Spa Staff were very nice and the treatments were very relaxing.
    The dinner was very basic although the menu sounded like it will deliver restaurant food quality but it was worse than a pub food. The pool staff were a bit stingy with the bath robe which is a very basic amenities provided by hotels but they treated it like a luxury item. The breakfast was not so tasty and on the last day we chose not to have it. The room decor seemed like something from 1990s . Lots of stain on carpets and curtains.

    Published on 03 Jan 2024

    Derick
    young couple
    8.0
    Very good
    Visiting family, great base.
    We have stayed at the Towers many a time. This time was no exception.
    The decor is looking a little jaded but still comfortable Visitingfamily

    Published on 31 Dec 2023

    Richard
    young couple
    3.0
    Poor
    No where near the value for money
    Stylish
    Bed was lk a plank off wood and couldn sleep at all. Food was terribe in evening and breakfast was even worse

    Published on 31 Dec 2023

    Thomas
    young couple
    10.0
    Exceptional
    Beautiful time with amazing and well cooked food. Nice facilities and well managed facilities at that. Would recommend a
    Spacious, well presented and helpful staff.
    Could do with more clear signs to Rooms etc,

    Published on 31 Dec 2023

    K10ten
    young couple
    10.0
    Exceptional
    Fabulous festive break
    Fabulous rooms excellent customer service as always

    Published on 28 Dec 2023

    Matthew
    review category business travellers
    6.0
    Pleasant
    Pleasant
    Staff were friendly and helpful. Room was clean and functional if a little basic. Shower was excellent. Up there with the best water pressure in the Northern Hemisphere.
    Highly recommened the individuality of the breakfast. Its a unique experience. It was a buffet style breakfast (hot plates/trays, etc) that you couldnt serve yourself from. Kind of like silver service, but from a distance. A magical mystery tour of what you might get to eat. The hot plates were in a fenced off area and a member of staff asked what you would like to select whilst you stood in a different postcode. I exaggerate, but you are about 15 yards away from the food so you could not see it. Now sausage and bacon is sausage and bacon, now label me fussy but how/whether its cooked is of some importance (for me). I ended up with a plate of variously cooked items i didnt want. The beans were fine, the hash browns had been cooked so long that they were just a kind of batter (which made a clinky sound on the plate), the bacon was floppy, and the sausages had barely seen the pan. The toast came with a twist, it was warm bread. Now the point isnt really the cooking of the food as they may have been perfect for someone else (and thats fine, if not a little weird), but for me they werent sufficiently cooked. If you could see the food you were selecting, you would have just passed over the limp bacon and the anaemic sauages and not wasted food. It begs the question (which i still ponder some nights) as to what the point is in having it buffet style if you cant serve yourself. Just take an order for breakfast. Cut out the middleman (hot plate). Job done, no waste. Strangest hotel breakfast set up ive ever seen for a while. Tick it off your bucket list and give it a whirl. Maybe just once.

    Published on 20 Dec 2023

    Mark
    review category business travellers
    8.0
    Very good
    Nice but cleaning needs improving.
    Sauna was nice.
    Room wasn't cleaned properly before I got there. Pair of socks behind the TV, tik Tak on the floor and was left there the whole week I stayed there so not sure if it gets vacuumed during the stay or not.

    Published on 16 Dec 2023

    Simon
    group
    10.0
    Exceptional
    Excellent- 100% would reccomend!!
    Really great Hotel. Staff were all super helpful, Food on the restaurant was great. We were leaving too early for breakfast so they provided a really excellent packed lunch. Left my phone chargher in room and they arranged for that to be posted back. Very good price. Simply cant fault the place!
    Nothing!

    Published on 30 Nov 2023

    Damian
    review category business travellers
    10.0
    Exceptional
    Great rooms great food in the restaurant
    Rooms we great

    Published on 18 Nov 2023

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