Trehellas House Hotel & restaurant, Newquay

This property has been featured in "24 Cottages In Newquay ".

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parking

wifi

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Pencarrow double room

Max 2 Adults

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Individually decorated rooms.Double room in the main building with a small lounge. with a shower bathroom en-suite

Padstow Superior Double

Max 2 Adults

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This superior room overlooks the back of the hotel and gardens.A back facing room in the main building overlooking the Pencarrow woods and hotel grounds. Bath with shower over en suite

St. Mabyn Single

Max 1 Adult

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Providing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

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All Facilities for Trehellas House Hotel & restaurant

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Cycling, Fishing, Horse riding, Hiking, Golf course (within 3 km).
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Others	parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Miscellaneous	Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Designated smoking area, Non-smoking throughout.
Accessibility	Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shampoo, Bath, Shower, Body soap, Toilet.
Room Amenities	Wardrobe or closet, Desk, Carpeted, Fan, Trash cans, Non-feather pillow, Heating, Socket near the bed.
Food & Drink	Wine/champagne, Electric kettle, Restaurant, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas, Smoke alarm, Fire extinguisher.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Key access.
Media & Technology	TV, Radio, Flat-screen TV.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Garden.
Reception services	Express check-in/check-out, Invoice provided.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Board games/puzzles.
Transport	Car hire.
Outdoor & View	View, Garden view.

About This Property

Nestled amid the beautiful Cornish countryside, between Bodmin and Wadebridge, this charming hotel is beautifully set within a Grade II listed building, dating back to the early 18th century.

Guest Ratings For This Property

8.0

Based on 1209 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.6

Value For Money

8.4

Facilities

7.9

Guest Reviews

Edward

solo traveller

5.0

Passable

A A great place which is looking a tad tired.

The room was clean, bed comfortable, breakfast was nice and most importantly available for the needs of my trip.

Arriving late, the signage could be better, as drove past the place twice! I have previously stayed in the Washaway area. The bottom of the kettle looked burnt, fittings (and bath surround) in the bathroom were not well fitted and tired. At breakfast there was not any fruit

Published on 04 Jan 2024

Paolo

review category business travellers

9.0

Superb

Cosy and ideal for the Eden Project 30 mins away

I was caught in the recent storm that hit Cornwall and the stone cottage was a safe refuge, warm and cosy although the TV obviously struggled to cope with the high winds. The staff were helpful and it is a good base for visiting the Eden Project.

Published on 03 Jan 2024

Michael

family with young children

8.0

Very good

Cosy & Welcoming

Very welcoming and cosy country hotel. Enjoyed the atmosphere and food in their restaurant, really easy to relax here. Our double room in the adjacent converted barn was comfortable and a family member, also travelling with us, was delighted with her cosy single room.

Aside from the weather the only thing worth noting is the quality of toiletries provided in the en-suite bathroom. A tomato ketchup type sachet of shampoo and the worlds smallest bar of individually wrapped soap. Wife says when we go again, which we will, she'll remember to take her own although by then they may have seen the light and gone a little more upmarket to either Molton Brown or even something local.

Published on 03 Jan 2024

Elena

young couple

9.0

Superb

Lovely hotel, clean and tidy, friendly staff.

Shower dribbled and we were unable to turn the heating down in the room.

Published on 03 Jan 2024

Tripppledutch

young couple

8.0

Very good

lovely country hotel, in a very good central location

Great location and hotel. Room was nice and spacious, with good furniture. Breakfast was very tasty and good selection. With friendly presentation by staff. A good hotel to be staying at

Toilet flushing isn't perfect, and the mattrass was a little uncomfortable, but still good for 1 of the sleepers. :)

Published on 02 Jan 2024

Gerald

young couple

10.0

Exceptional

Lovely hotel with amazing food

Its full of character and the room was clean and warm. The food was amazing and the staff were really friendly.

Nothing

Published on 01 Jan 2024

Musso

review category business travellers

9.0

Superb

The staff and owner were very helpful and accomading

Nothing

Published on 30 Dec 2023

Sally

young couple

10.0

Exceptional

Lovely staff, lovely food, and comfy room.

A lot of character and history

Only a small thing, i nearly fell down the outside steps on the way round to our room. The outside light doesnt shine enough light onto the last step

Published on 30 Dec 2023

Julian

solo traveller

1.0

Bad

Awful customer interaction

Sorry, but there really is nothing I can say with so little time spent. I'm sure it must have it's positives.

Wife felt accommodation insecure and isolated. She left immediately. Communication with owner less than satisfactory. Admittedly I was annoyed, but response from owner really couldn't have cared less, despite my wife now having to find somewhere on a dark/wet December night. Owner rightly said my wife should have spoken to them. However, at no point did they ask of her welfare, which I found infuriating, which increased my frustration. Hard to recommend in a hospitality sector. Customer interaction appalling.

Published on 29 Dec 2023