Tru By Hilton Louisville East Ky

11505 Bluegrass Parkway
8.7
450 reviews

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This property has been featured in "49 Best Hotels In Louisville ".

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Room Types Available

King Room
  • Max 2 Adults
    •

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    This double room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 1 bed.

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    King Room with Accessible Tub - Mobility Access
  • Max 2 Adults
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    This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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    King Room - Hearing Access
  • Max 2 Adults
    •

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    This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
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    This quadruple room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.

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    Queen Room with Two Queen Beds - Hearing Access
  • Max 4 Adults
    •

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    This quadruple room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.

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    About This Property

    Situated in Louisville and with Louisville Mega Cavern reachable within 20 km, Tru By Hilton Louisville East Ky features a fitness centre, non-smoking rooms, free WiFi throughout the property and a s (Read More)hared lounge. The property is located 20 km from Louisville Zoo, 22 km from Louisville Slugger Field and 23 km from Kentucky Exposition Center. Guests can have a drink at the snack bar. At the hotel rooms come with air conditioning and a flat-screen TV. You can play billiards at this 3-star hotel. The reception at Tru By Hilton Louisville East Ky can provide tips on the area. Kentucky International Convention Center is 23 km from the accommodation, while KFC Yum! Center is 23 km from the property. The nearest airport is Louisville International Airport, 23 km from Tru By Hilton Louisville East Ky.

    Tru By Hilton Louisville East Ky is featured in

    Guest Ratings For This Property

    8.7
    Based on 450 Reviews
    100% verified reviews

    Comfort

    9.07

    Cleanliness

    9.17

    Value For Money

    8.59

    Facilities

    8.95

    Guest Reviews

    Paul
    family with young children
    10.0
    Exceptional
    Exceptional
    Breakfast

    Published on 03 Jan 2024

    Wayne
    family with young children
    8.0
    Very good
    Very good
    The rooms and location were perfect for us
    The pet fee is very high - we were charged pet fees on both rooms when they only stayed in one room

    Published on 01 Jan 2024

    Newell
    family with young children
    10.0
    Exceptional
    Great hotel, staff amazing, hotel is very nice and very inviting for all your family
    Very inviting, staff is amazing. Games for family and great breakfast
    Loved everything

    Published on 04 Dec 2023

    Rochelle
    family with young children
    10.0
    Exceptional
    Exceptional
    The staff was excellent super friendly the hotel was amazing rooms were super nice and clean. Would absolutely recommend.

    Published on 04 Dec 2023

    Ashley
    solo traveller
    9.0
    Superb
    Safe, Clean, convenient location
    Every time I travel, I always stay at a Tru by Hilton hotel. The location was quite convenient right off the interstate. The hotel itself is a lot smaller than other ones I stayed at. The breakfast was exceptional. Everything was clean and made for a good one night stay.
    When I first arrived the front desk, guy didn't immediately welcome me in or anything. He was on the computer, clicking buttons, and it wasn't till like two minutes after me standing there did he say something to me and then continued clicking buttons on the computer and check-in took a bit longer than I would've liked. When I checked out the next morning, first thing in the morning. The lady at the front desk was nice but she also seem like she didn't really want to be there because she had a bit of an attitude not really directed at me more like, just directed in the environment. Other than my two interactions with hotel staff, I had a very pleasant stay. One other thing that Tru really needs to upgrade is the pillows because they are complete crap, it doesn't matter which hotel you're staying at the pillows are not even supportive and hurt your neck.
    (Read More)

    Published on 01 Dec 2023

    Lonnie
    young couple
    10.0
    Exceptional
    Comfortable, convenient & perfect!
    Our location was fantastic! Bed was super comfortable, had a great night sleep!

    Published on 19 Nov 2023

    Anonymous
    young couple
    8.0
    Very good
    amazing
    the location, and the way the hotel looked inside & out. the room was great
    I didnt like that the shower was alittle too small

    Published on 17 Nov 2023

    Jamie
    with friends
    5.0
    Passable
    Clean and Comfortable with a few minor inconveniences
    Room was clean. Staff was nice. Beds comfortable.
    Internet wasnt working the day of arrival, so had to hand write information for checkin. Only got 1 key because of this and no TV. The room was still cold even after having the temperature set to 75. At 10am the fire alarm went off and scared us to death. It went for a few minutes but Then it turned off and everything seemed fine but by the time we were ready for check out the elevators didnt work and the cleaning ladies wouldnt even move when we were trying to get down the stairs with all of our luggage. I always try to stay at Tru and while the hotel itself was very nice, these were just inconveniences that made our stay unpleasant.
    (Read More)

    Published on 13 Nov 2023

    Wednesday
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Great lobby with free breakfast. Very clean rooms & comfortable beds.

    Published on 09 Nov 2023

    Anonymous
    young couple
    3.0
    Poor
    Change back the TVs , get better housekeeping :(
    Bad pillows Headboards were still dusty TVs changed and no longer support hdmi plug-in (greedy) Shower pressure bad

    Published on 08 Nov 2023

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    Top Facilities

    parking

    wifi

    bar

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    All Facilities for Tru By Hilton Louisville East Ky

    Category Facilities
    Activities Billiards.
    Others parking, bar, wifi.
    Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Higher level toilet, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed.
    Accessibility Toilet with grab rails.
    Bathroom Free toiletries, Hairdryer.
    Room Amenities Air conditioning, Ironing facilities, Safety deposit box, Heating.
    Food & Drink Refrigerator, Outdoor furniture.
    Safety & security Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
    Cleaning services Daily housekeeping.
    Services & Extras Key card access.
    Media & Technology Video, Flat-screen TV, Telephone, Radio, Cable channels.
    Common areas Shared lounge/TV area, Games room.
    Reception services Express check-in/check-out, 24-hour front desk.
    General Pets allowed.
    Physical distancing Cashless payment available, Contactless check-in/check-out.
    Entertainment and family services Board games/puzzles.
    Pool and wellness Fitness centre, Fitness.
    Shops Minimarket on site.

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