Tyan, Ambleside

I personally struggled with the lock box for the key. No welcome gift/pack as some other reviews have stated. However when they came out with the toiletries they delivered a box of mince pies, which none of us like. The only way to lock the front door from inside is with the key of which only one is provided, so staggered returns aren't really possible if you are safety conscious/tired. The property itself is very tired looking in places, especially externally to the rear. Rust/stains on radiator in the bathroom. Toilet flusher button has part missing. Shower could do with a proper clean and detail. Toilet seat needs a proper clean. The kitchen has the essentials, but some oils for cooking etc. wouldn't do any harm. Some cupboard handles come off when opening them. The seal on the fridge is absolutely rotten and needs replacing. A couple of spotlights in the kitchen not working, not a massive issue but it does let it down. Skylight in kitchen is filthy. Plaster work in kitchen in need of attention. The second bedroom has a bedside table with a lamp on which was nice, the only downside is that the second room doesn't have a plug socket to plug the lamp in that we could find. As an aside, it didn't really bother us, but it may bother some: You can hear pretty much every conversation of anyone passing by. Kids are prone to stare through the windows and door glass. Once booking has been made, payment taken etc. they still insist on uploading a copy of some kind of photo ID which i really don't like, don't approve of and certainly don't see the need for given I paid in full at time of booking. We didn't raise these points as we were hardly there, but when you factor in the cost of the booking, and the inescapable 30 cleaning fee, its not really justifying itself. In need of an overhaul.

There was a big spare space in the living room which could have been filled with a small table and chairs for a cozy candle lite dinner. Also damp coming through the roof in the kitchen which was unsightly. There were only 4 mugs??? Plus other crockery, cutlery were bare minimal. No soap dispenser in the kitchen to was your hands and no towel. Handles fell off the kitchen cupboards and it all felt very tired and in dire need of a revamp. The small bedroom was very bland, not wardrobe, very basic and the plug socket was hanging off the wall. The bathroom had a brown stain on the toilet lid, a bit off putting. The whole place just needs freshening up, repairs done and a few home comforts, nice pictures on the walls etc.