Viva Maya by Wyndham, A Trademark All Inclusive Resort

Avenida Paseo Xaman-Ha Lote Hotelero # 5
7.7
816 reviews

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This property has been featured in "48 Resorts In Playa-Del-Carmen ".

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Room Types Available

Superior Garden King Room, Non-Smoking
  • Max 3 Adults
    •

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    Providing free toiletries, this triple room includes a private bathroom with a hairdryer. The spacious triple room provides air conditioning, a tea and coffee maker, heating, as well as a TV with cable channels. The unit offers 1 bed.

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    Superior Garden Queen Room with Two Queen Beds, Non-Smoking
  • Max 4 Adults
    •

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    This quadruple room features a private bathroom, and air conditioning. The unit has 2 beds.

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    Deluxe, Queen Room with Two Queen Beds, Non-Smoking
  • Max 4 Adults
    •

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    This air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

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    Superior King Room with Ocean view and One King Bed, Non-Smoking
  • Max 3 Adults
    •

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    Providing free toiletries, this triple room includes a private bathroom with a hairdryer. The spacious triple room provides air conditioning, a tea and coffee maker, heating, as well as a TV with cable channels. The unit offers 1 bed.

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    Superior Queen Room with Ocean View and Two Queen Beds, Non-Smoking
  • Max 4 Adults
    •

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    This air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

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    Accessible Room with One Queen Bed, Non-Smoking
  • Max 2 Adults
    •

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    Providing free toiletries, this double room includes a private bathroom with a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, heating, as well as a TV with cable channels. The unit offers 1 bed.

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    Superior King Room with Pool View - Non-Smoking
  • Max 2 Adults
    •

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    Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a microwave and a tea and coffee maker. This air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.

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    Superior Queen Room with Pool View - Non-Smoking
  • Max 4 Adults
    •

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    In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a microwave and a tea and coffee maker. This air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

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    About This Property

    Situated only a short distance from Playa del Carmen, this beachfront, all-inclusive resort features exceptional accommodations, dining options, daily and nightly programs as well as activities for t (Read More)he entire family. Viva Wyndham Maya offers a variety of recreational activities that the entire family can enjoy. Plan the day with help from the on-site tour desk, learn to dance with one of the hotel's dance classes or shop for gifts at the boutique. The all-inclusive package offers all meals and snacks; unlimited cocktails, beverages and wine; a cocktail to welcome you upon your arrival; unlimited non-motorized sports; taxes and gratuities; daily activities’ programs. There is something for everyone at the Viva Maya. With numerous children's programs, including daily movies, craft projects and games, as well as endless water sports and gourmet dining, every stay is sure to be unforgettable.

    Viva Maya by Wyndham, A Trademark All Inclusive Resort is featured in

    Guest Ratings For This Property

    7.7
    Based on 816 Reviews
    100% verified reviews

    Comfort

    8.22

    Cleanliness

    8.27

    Value For Money

    7.83

    Facilities

    7.92

    Guest Reviews

    Lenia
    solo traveller
    10.0
    Exceptional
    Amazing Hotel
    The location, food, activities, and the amazing beach behind the hotel. Security was awesome.
    Toilet in bathroom did not flush properly.

    Published on 03 Oct 2023

    Maria
    young couple
    9.0
    Superb
    great place to take vacation
    beach is really clean, room is nice
    Snacks bar got empty fast around 2-4 p.m.

    Published on 11 Sep 2023

    Ida
    young couple
    8.0
    Very good
    Nice stay in a beautiful location.
    Nice resort. Very tropical and lush setting. Resort was nicely maintained.
    Rooms could offer more luxury and more comfortable beds. I would like to have had room service options especially coffee delivery to the room. Very hard to book specialty dining so I would have liked more dining options other than the buffet.

    Published on 15 Aug 2023

    Antonio
    family with young children
    1.0
    Bad
    The worst place to stay
    Their service people r the best except the receptionist people
    They over charge on our reservation because they said there was not ages of our children in the reservation made which the reservation was properly made

    Published on 25 Jul 2023

    Myriam
    family with young children
    7.0
    Good
    Good
    The beach
    The food was not very good and always the same.

    Published on 24 Jul 2023

    Mayra
    group
    7.0
    Good
    Good
    The food was not the best.

    Published on 12 Jul 2023

    Leonardo
    family with young children
    10.0
    Exceptional
    Great place
    Location, facilities, staff...it's a nice place to get relaxed and enjoy the beautiful Caribbean sea

    Published on 29 Jun 2023

    Medardo
    family with young children
    5.0
    Passable
    Amenities and services are far below the sandard of other hotels for the same price (example. RIU)
    Beach location, friendliness of staff
    Old infrastructure, small and dark rooms, no refreshments or drinks provided in the room fridge, only one swimming pool, the food was lousy.

    Published on 08 May 2023

    Aleksandr
    family with young children
    8.0
    Very good
    great. recommended!
    good location. food. beach. territory. great for families
    rooms look old. but its not a deal braker

    Published on 04 Apr 2023

    C.
    family with young children
    4.0
    Disappointing
    Spend a little bit more... like at the RIU next door, where everything looked proper.
    The Beach was great. The Location was great. Gym is decent. Singing entertainment brought in one night was talented.
    They need a consultant... with minimal work & cost they could be at least a 3.5 star instead of a lazy 2.5 star. Food: 2/5, mostly bland except for the salsas, little concept of flavour profiles, and minimal concept of layout to pair... i.e. Apparently pancake syrup belongs next to the fruit salad, not the 'pancakes'. i.e. You are supposed to eat all desserts with a spoon. i.e. No cream cheese or lox next to bagels. 5/9 mornings no bacon (out of, despite being there 1st thing), no steak at all, apparently no charbroiler, the same 1 type of fried fish... 95% the same thing every day, restaurants 4 max per 9 night trip that served the same things as the buffet including beverages. Drinks 3/5, bordering on weak, generic selection, beer is not Dos Equis (as some have claimed, but was drinkable), couldn't upgrade to small selection of slightly better brands. No Baileys! Room 2/5: old, small, 146cm 'queen', blocked ocean view, no mini bar, no fitted sheets. WiFi sketchy at best & on the same channel as the neighboring hotels & services... lazy. DIY Crafts... overpriced (with an attendant who likes to pull a change scam... 'come back the next day for your change', then magically forgets who you are the next day). Entertainment... shows were cheezy. Kids club... dumpy and geared for very little kids <6 Rooftop Tennis Court needs a net to keep balls from flying off the roof to the neighboring resorts. No nightclub, just a club night dj for a bit weekends. Unnecessary blaring PA down by the pool in the morning. Offered drugs by the peon of the jet ski worker (probably crap or a trip to jail scam, not my thing & wasn't about to find out)... Tour services are advertised in USD & also beach peddled, are deposits in cash & at the service provider card machines are Pesos with outlandish conversion rates.... Lesson: always have USD.
    (Read More)

    Published on 04 Apr 2023

    Location & Nearby Places

    Playacar Zona Hotelera (3.0 Km from city center)

    Avenida Paseo Xaman-Ha Lote Hotelero # 5

    4 Nearby Attractions

    Beach Time

    0.4 km

    Visit a Cenote

    2.3 km

    Explore the Mayan ruins

    3.1 km

    Eco-parks

    4.2 km

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    Top Facilities

    parking

    bar

    wifi

    pool

    food

    See All Facilities

    All Facilities for Viva Maya by Wyndham, A Trademark All Inclusive Resort

    Category Facilities
    Activities Water sport facilities on site, Live music/performance, Aerobics, Windsurfing, Tennis equipment, Cycling, Beach, Tennis court, Cooking class, Fishing, Horse riding, Darts, Archery, Snorkelling, Golf course (within 3 km), Table tennis, Diving, Bingo, Tour or class about local culture.
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, pool, food, parking, wifi.
    Miscellaneous Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Designated smoking area, Lower bathroom sink.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Toilet with grab rails.
    Bathroom Private bathroom, Free toiletries, Hairdryer, Sauna, Toilet.
    Room Amenities Sofa, Air conditioning, Desk, Shallow end, Seating Area, Iron, Safety deposit box, Heating.
    Food & Drink Wine/champagne, Refrigerator, Microwave, Restaurant, Stovetop, Kitchen, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Tea/Coffee maker.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Wireless Internet.
    Cleaning services Ironing service, Daily housekeeping, Laundry.
    Media & Technology Cable channels, TV, Fax, Telephone.
    Services & Extras Key card access.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Garden.
    Reception services Concierge service, ATM/cash machine on site, 24-hour front desk, Tour desk, Luggage storage, Currency exchange.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Entertainment and family services Evening entertainment, Kids' outdoor play equipment, Kids' club, Nightclub/DJ, Children's playground, Indoor play area, Board games/puzzles, Entertainment staff, Babysitting/child services.
    Pool and wellness Sun umbrellas, Massage, Beachfront, Beauty Services, Spa/wellness packages, Manicure, Back massage, Hair colouring, Body scrub, Spa lounge/relaxation area, Waxing services, Yoga classes, Hair treatments, Hot tub/Jacuzzi, Foot massage, Hair cut, Make up services, Fitness centre, Couples massage, Fitness classes, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Pedicure, Spa and wellness centre, Full body massage, Hand massage, Sun loungers or beach chairs.
    Transport Car hire.
    Outdoor & View Terrace.
    Shops Minimarket on site.

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