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Resort

Allegro Playacar All-Inclusive Resort

Playacar Zona Hotelera (5 kms from Xcaret)

Ranked 14 out of 48 resorts in Playa del Carmen

7.6
(843 reviews)

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About Allegro Playacar All-Inclusive Resort

Lying close to Playacar Beach and Cancun Airport, Allegro Playacar All-Inclusive Resort offers lavish accommodations. With well-furnished rooms having minimalistic decor, the property has a tranquil vibe. The key highlights include a private beach and water sports facilities. Amenities include an outdoor swimming pool, a beachfront, an on-site restaurant, a bar, a terrace, and a garden, making it ideal for a delightful retreat.

Top Facilities

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Double Room

  • Max 3 Adults
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    These 260 ft� rooms are equipped with a King-Size bed or 2 twin beds, and all have a balcony or terrace with a hammock to relax on and contemplate the lush gardens. The spacious and bright rooms offer a colorful and cheerful space tastefully decorated with a living area. In addition, they come fully equipped to guarantee a relaxed vacation as a family or a couple. Maximum occupancy is 2 adults and 1 child. See Hotel Policies for supplements.

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    Superior Premium Room

  • Max 3 Adults
  • Read More

    Enjoy this spacious room with balcony or terrace, close to the sea and pools.These 260 ft� rooms feature a King-Size bed or two twin beds. All rooms have a balcony or terrace with a prime location near the sea and swimming pools. These spacious and bright rooms are decorated with colorful, tropical inspired motifs that add warmth to the space. With this location and your option of � la carte dinners (1 to 3 nights: 1 dinner/ 4 to 7 nights: 2 dinners/ 8 nights and over: 3 dinners) make these rooms a magnificent choice.

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    Double Room( 2 Adults+1 Child)

  • Max 2 Adults
  • Read More

    These 260 ft� rooms are equipped with a King-Size bed or 2 twin beds, and all have a balcony or terrace with a hammock to relax on and contemplate the lush gardens. The spacious and bright rooms offer a colorful and cheerful space tastefully decorated with a living area. In addition, they come fully equipped to guarantee a relaxed vacation as a family or a couple. Maximum occupancy is 2 adults and 1 child. See Hotel Policies for supplements.

    Read More

    Double Room( 2 Adults+2 Children)

  • Max 2 Adults
  • Read More

    These 260 ft� rooms are equipped with a King-Size bed or 2 twin beds, and all have a balcony or terrace with a hammock to relax on and contemplate the lush gardens. The spacious and bright rooms offer a colorful and cheerful space tastefully decorated with a living area. In addition, they come fully equipped to guarantee a relaxed vacation as a family or a couple. Maximum occupancy is 2 adults and 1 child. See Hotel Policies for supplements.

    Read More

    Double Room( 3 Adults+1 Child)

  • Max 3 Adults
  • Read More

    These 260 ft� rooms are equipped with a King-Size bed or 2 twin beds, and all have a balcony or terrace with a hammock to relax on and contemplate the lush gardens. The spacious and bright rooms offer a colorful and cheerful space tastefully decorated with a living area. In addition, they come fully equipped to guarantee a relaxed vacation as a family or a couple. Maximum occupancy is 2 adults and 1 child. See Hotel Policies for supplements.

    Read More

    Superior Premium Room( 2 Adults+1 Child)

  • Max 2 Adults
  • Read More

    Enjoy this spacious room with balcony or terrace, close to the sea and pools. These 260 ft� rooms feature a King-Size bed or two twin beds. All rooms have a balcony or terrace with a prime location near the sea and swimming pools. These spacious and bright rooms are decorated with colorful, tropical inspired motifs that add warmth to the space. With this location and your option of � la carte dinners (1 to 3 nights: 1 dinner/ 4 to 7 nights: 2 dinners/ 8 nights and over: 3 dinners) make these rooms a magnificent choice.

    Read More

    Superior Premium Room(2 Adults+2 Children)

  • Max 2 Adults
  • Read More

    Enjoy this spacious room with balcony or terrace, close to the sea and pools. These 260 ft� rooms feature a King-Size bed or two twin beds. All rooms have a balcony or terrace with a prime location near the sea and swimming pools. These spacious and bright rooms are decorated with colorful, tropical inspired motifs that add warmth to the space. With this location and your option of � la carte dinners (1 to 3 nights: 1 dinner/ 4 to 7 nights: 2 dinners/ 8 nights and over: 3 dinners) make these rooms a magnificent choice.

    Read More

    Superior Premium Room( 3 Adults+1 Child)

  • Max 3 Adults
  • Read More

    Enjoy this spacious room with balcony or terrace, close to the sea and pools. These 260 ft� rooms feature a King-Size bed or two twin beds. All rooms have a balcony or terrace with a prime location near the sea and swimming pools. These spacious and bright rooms are decorated with colorful, tropical inspired motifs that add warmth to the space. With this location and your option of � la carte dinners (1 to 3 nights: 1 dinner/ 4 to 7 nights: 2 dinners/ 8 nights and over: 3 dinners) make these rooms a magnificent choice.

    Read More

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    Location & Nearby Places

    Playacar Zona Hotelera (2.6 Km from city center)

    Lote Hotelero numero 7 Desarrollo Playacar

    4 Nearby Attractions

    Beach Time

    0.0 km

    Visit a Cenote

    1.9 km

    Explore the Mayan ruins

    2.7 km

    Eco-parks

    4.6 km

    All Facilities for Allegro Playacar - All Inclusive Resort

    Category Facilities
    Activities Water sport facilities on site, Live music/performance, Aerobics, Tennis equipment, Beach, Tennis court, Billiards, Stand-up comedy, Fishing, Pub crawls, Themed dinner nights, Snorkelling, Golf course (within 3 km), Table tennis, Diving, Bingo.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Designated smoking area, Lower bathroom sink.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by stairs only, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
    Room Amenities Air conditioning, Private entrance, Seating Area, Iron, Mosquito net, Safety deposit box, Fan, Tile/marble floor, Ironing facilities.
    Food & Drink Wine/champagne, Snack bar, Restaurant, Minibar, Kid-friendly buffet, Coffee machine, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Alarm clock.
    Media & Technology Cable channels, TV, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered.
    Reception services Concierge service, ATM/cash machine on site, 24-hour front desk, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Currency exchange.
    General Parking, Free parking, Parking on site.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    Entertainment and family services Evening entertainment, Kids' outdoor play equipment, Karaoke, Kids' club, Nightclub/DJ, Children's playground, Indoor play area, Board games/puzzles, Entertainment staff.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Kids' pool, Beachfront, Pool with view, Outdoor pool, Swimming pool, Private beach area, Swimming Pool, Fitness centre, Fitness, Pool bar, Sun loungers or beach chairs.
    Transport Accessible parking, Car hire, Airport drop off, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Outdoor & View Terrace, Patio, View, Balcony, Garden view.
    Shops Barber/beauty shop, Minimarket on site.

    Guest Ratings For This Property

    7.6
    Based on 843 Reviews
    100% verified reviews

    Comfort

    8.12

    Cleanliness

    8.26

    Value For Money

    7.68

    Facilities

    7.68

    Guest Reviews

    Adam
    family with young children
    9.0
    Superb
    Superb
    We had 4 rooms and they were all great. Very friendly staff. Nice layout and uncrowded beach front.
    The system for booking restaurants.

    Published on 29 Dec 2023

    Andreas
    young couple
    9.0
    Superb
    Great stay for a week
    What I like most is the rather simple but delicious buffet every day. If offers basic Mexican stuff, but the taste is much better than any other buffet options I know. The pool area is relaxing and offers some, but neither too much nor too intrusive entertainment. Daily shows at evenings are nice as well. Not world class, but good enough to have some fun at evenings. Rooms are larger that at other hotels in this category and well equipped. None of the aspects are the greatest ever, but in total this was my third stay in Allegro Playacar and I guess I'll come back.
    This year I could only complain about one rainy day - nothing else.

    Published on 23 Dec 2023

    Martin
    young couple
    4.0
    Disappointing
    OK if you are on a budget. We only stayed the first night and moved next door to the Royal Hideaway
    Location
    Condition of room and quality of food.

    Published on 05 Dec 2023

    Adam
    young couple
    7.0
    Good
    Good value for money if you want to relax and not have to worry about what you have to eat
    The activities were fun such as bingo, the circus show and water aerobics. The food can be good at times and I liked the pool position in front of the beach.
    How thin the walls were, you could hear everything, peoples conversations in the room next to you and the loud music going to midnight every night. Even when we did attend the show, the speakers are way too loud and deafening

    Published on 02 Dec 2023

    Robert
    family with young children
    1.0
    Bad
    Bad
    Location
    Rude staff Noises Bad food

    Published on 19 Oct 2023

    Londonhopper
    young couple
    9.0
    Superb
    Great value stay where the staff go above and beyond
    Staff attitude was great, went above and beyond to make our stay special. Especially Izabella and Marvin on reception. Beach was fab, food was great even in the buffet on the beach and main building. Entertainment was good. Rooms were cute with a hammock. Smaller resort to easier to get around and get to know staff Clean, good service Most rooms a couple of minutes from the beach Beach activities good Wasn't too busy so we had chairs on beach and by pool if we wanted. Staff really do their best to please you which totally made our stay lovely - as well as the lovely food (as some of the bigger resorts fall down on buffet quality)
    No premium brand alcohol Couldnt turn air con off Reception a little overrun - they need more support Hard to book restaurants unless you have a 3 day stay

    Published on 02 Oct 2023

    Jaime
    young couple
    3.0
    Poor
    dirty bathroom, no water in the beach shower, salty food and no good quality of food, bad service
    the beach and the location
    The staff in the lobby and some of the hostess are not friendly and do not like to find solutions

    Published on 30 Sep 2023

    Nemiwa
    young couple
    9.0
    Superb
    The hotel was very enjoyable and worth the price. Good variety of food at the buffet.
    Lovely beach, safe environment, really ecological environment, family friendly, basketball court, tennis court, etc.
    Since the roof is kinda porous, the air conditioning wasnt optimum. The room was cool, but I never felt too cold and needed a thick blanket.

    Published on 24 Sep 2023

    Liliya
    with friends
    1.0
    Bad
    Dont do it!
    Horrible place! Smells bad! Tried two different rooms and finally found a different location and left two days early because the smell was unbearable.
    The private beach and even that smelled like poop but thats not the resort issue.

    Published on 18 Sep 2023

    F4ll2k
    young couple
    8.0
    Very good
    Worth it for a short period
    - The staff was mostly friendly. When you give them even small tips - you get extra service and care. - The beach and location are wonderful, 20 minutes walk from wild beaches. Currency exchange and 7-eleven were nearby. - Food was great, I had plenty of choices even as a vegetarian. The Italian restaurant was particularly good, but be prepared for small portions. (order more!) - Servers were really friendly. - Drinks were more or less good, depends on bartender and their mood.
    - Strict policy of water for an all inclusive hotel. You can't get water at the reception and must wait until the next room cleaning. So let's say if you've used 2 bottles during the day (for this climate it's quite possible), you will be without any water in a room at night and must go a long distance to get a glass of water from a bar (if opened). Totally inconvenient. - The room wasn't really cleaned as expected for a 4-star hotel, even tips weren't helpful. - The room itself was like in a 3-star hotel, I expected a little bit better. - The roof wasn't concrete so we could listen everything that was happening outside, including disco and noisy guests. - This hotel is really focused on Mexicans. So if you don't speak Spanish, you will have difficulties in communication and feel like a white crow, especially at events.

    Published on 08 Sep 2023

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